Сушильна машина 9 кг з AI Dry ​AI Dry ​

CX

We’re thrilled to read your thoughts and feedback, Richard. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support

CX

We are glad to read that you are happy with your functional and dynamic Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer! Not only does this wonderful product boast a massive drum capacity of 9kg, allowing you to dry larger loads to save time and money; but it is also incredibly efficient, quiet and beautifully built. If you have any questions about how to make the most of it for a five-star experience, please also don't hesitate to speak to our Support Teams, who are always ready to help. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

CX

Congratulations on your incredible Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, James! This fantastic appliance comes with a massive drum capacity of 9 kg, as well as with lots of useful features, for the most efficient and smartest way to dry your laundry. Keep enjoying! ^CL at Samsung Support

CX

We're sorry to see that you are experiencing issues with your new Series 5 Heat Pump Dryer, Feride. The dC error code indicates that your dryer door is open, so please close the door, ensuring that there is nothing trapped between the door and the machine. If the code still shows after this, we'd recommend an engineer inspection. You can organise this here: https://spr.ly/6426S41vY With our support, we're certain that you will be able to have a positive experience with your brilliant dryer. ^SK at Samsung Support

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

CX

Thanks for the five stars! We are absolutely delighted to see how blown away you are by the reliable performance of your new tumble dryer! With a sleek, modern design and a wide range of eco-friendly cycles, it's easy to fall in love with this amazing appliance! ^CR at Samsung Support

CX

Congratulations on your fantastic Samsung Series 5 OptimalDry™ Heat Pump Tumble Dryer, Kypriani! This brilliant appliance will keep you happy and dry in great smartness and efficiency ^CL at Samsung Support

Samsung Support

It's great to see that your new Series 5 Tumble Dryer is not only living up to its reputation, but exceeded it, and is proving to be as kind to your energy bills as it is your clothing. We've understood that rising energy costs have been a concern for our customers for a number of years, so we've made huge strides in building energy efficiency into our home appliances, and your new Heat Pump dryer is a superb example of this approach. Cleaning it is just as effortless as setting the perfect programme depending on the wash load, so it will almost feel like it's taking the chore out of drying your clothes. ^DB at Samsung Support

Служба підтримки клієнтів

Дякуємо за покупку та відгук! Приємно читати про Ваш позитивний досвід 😊 Сушильна машина дійсно полегшує побут. Сподіваємось, Ваша сім'я також позитивно оцінює нові покупки! Вдячні Вам за лояльність до нашого бренду. Вітаємо з прийдешнім Новим Роком! Бажаємо радісних і спокійних свят.

Samsung Support

It's good to see that you've found a cycle that is giving you the best results, but we can imagine it's satisfying to know that there's a deep level of options available to you should you ever need to run a different type of cycle, Natalie. The light helps to make sure that sock that is trying to hide in the bottom of the drum doesn't get missed and gets paired up with its twin, ready for use. We're glad that you're loving it, and glad that the five-year warranty is giving you extra peace of mind. ^DB at Samsung Support

Samsung Support

We're sorry to see that you're not completely satisfied with your tumble dryer, Cole. We expect it to always dry your clothes thoroughly and gently, and we do have a 35 minute drying cycle if you'd prefer a quicker one. We'd advise you to check that you're not overloading the dryer as this may affect the performance too. For further support, get in touch and we'll happily help with some tips and advice! Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support

CX

We know you'll love this epic Tumble Dryer! Thanks to the incredible Heat Pump Technology, it will reheat the air in the drum which will more delicate on your delicates! We cannot wait for you to love this for many years to come! ^LB at Samsung Support

Samsung Support

Your dryer is energy efficient due to our Heat Pump Technology, so it's kind to your clothes and your bills. It looks pretty sleek too! We're glad you're loving it. ^EM at Samsung Support

CX

Thank you for taking the time to share with us this review about your experience with the Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer. While we are pleased to read that you think this is a great appliance, we also appreciate that you are not quite satisfied with the physical User Manual that came with it, as you wished it to be as informative and useful as the other one available online. More specifically, we understand that this would have made changing the direction of the door of your product, as well as using the panel and its functions, a bit easier from the beginning. From our end, we will certainly make sure to take your feedback on board, so we can use it to improve the documentation that comes with our tumble dryers to make them more useful and informative. In the meantime, we hope you can still enjoy this impressive product which, as you mentioned, also comes with the extended 5-year warranty for your full peace of mind. ^CL at Samsung Support

CX

We're sorry to hear about your experience with your Series 5 Heat Pump Tumble Dryer, this certainly isn't the experience we would expect from such a capable machine. To address this issue, please follow the guidance on the following link: https://spr.ly/6420S9bNK While it appears that you have been through support previously, if this issue persists, we would still recommend reaching out to our Support Teams, who will be more than happy to help resolve this for you. You can find their contact details and operating hours here: https://spr.ly/6422S9bNM You have a top of the range dryer, and we're here to make sure it benefits you. ^SK at Samsung Support

Samsung Support

It's always fantastic to see when one of our customers is delighted with a new purchase, so we're pleased to see that your new Series 5 Optimal Dry Heat Pump Tumble Dryer is proving to be a very worthwhile purchase for you. It runs as efficiently as it does quietly, and is just as kind to your energy bills as it is your clothing. ^DB at Samsung Support

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Samsung Support

We're very happy to see that, and that your new Series 5 OptimalDry Heat Pump Tumble Dryer is already outperforming your previous model, and more efficiently drying all of your laundry. Every part of using it feels effortless, but the results are always intense, yet still kind to your clothing. ^DB at Samsung Support

Samsung Support

Thank you for taking the time to share your feedback with us, Vic. We are sorry to read that you are unhappy with your new Heat Pump Tumble Dryer. On page 58 of the User Manual, you can see a chart detailing the cycle times for different load types. For your convenience, here is a link to the User Manual: https://bit.ly/SamsungUK-Series5DryerManual. Within this User Manual on page 37, you can also view the recommended maximum load capacity for different items such as bedding. If you are following these instructions and feel that the dryer is not performing as it should, please do not hesitate to contact our Home Appliance Specialists directly, who will be happy to discuss this with you in more detail. You can find all our contact methods and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

CX

Thank you for your review, Ren. We are pleased to see how pleased you are with your new tumble dryer! With SmartThings connectivity you can access settings and features with ease from your phone, as well as controlling certain functions. Quiet cycles and user-friendly controls means laundry will no longer feel like a chore or disrupt your days when relaxing at home! ^CR at Samsung Support

CX

Thanks for the five-star review. Jo! It's wonderful to see how impressed you are by this incredible tumble dryer! With multiple cycle options to choose from, a super stylish design, user-friendly controls and overall quality, it's no wonder you're so pleased! ^CR at Samsung Support

CX

We are delighted to see you are loving your stunning Tumble Dryer, Mikey! Thanks to the huge 9KG drum size and Digital Inverter Motor, you'll get the ultimate performance! With SmartThings, you can monitor your energy usage, which will help you reduce those all important bills! Here is a great guide to help you get the most out of this: https://www.samsung.com/uk/smartthings/ ^LB at Samsung Support

CX

Thank you for your four-star review, Ross. It is a pleasure to read how much you are loving your new tumble dryer! With so many incredible features, cycle customisations and cost-efficient operation, it's easy to see why you're so pleased! Although the dryer may be heavier than you expected, this is due to the durable, robust and high-quality materials and parts used to create this incredible appliance! It will serve you well for many years to come! ^CR at Samsung Support

CX

Great to see that you're enjoying your Series 5 Tumble Dryer and how efficiently it dries clothes, dispersing of any moisture automatically! The Digital Inverter ensures that it runs as quietly as possible, putting the cherry on top of a perfect machine. Your appliance is compatible with SmartThings, and therefore has the ability to connect to Wi-Fi. Please check out the following link for a handy guide on setting up this connection: https://spr.ly/6420aBVEM If you are unable to connect after following the above guidance, not to worry, our Support Teams will be happy to help. You can find their contact details and operating times here: https://spr.ly/6421aBVE3 We're sure that your dryer will earn that final star in no time! ^SK at Samsung Support

CX

It is great to see you are loving your Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Ramaya! Thanks to the 2-in-1 filter, you can rest easy that your clothes are in good hands and will dry better than ever before! Along with Heat Pump Technology, your machine will reheat air in the drum, it will be gentler on your clothes whilst helping reduce your bills! With the Digital Inverter Motor, we know you can get peace and quiet whilst your dryer works hard to give your clothes the best experience! ^LB at Samsung Support

Samsung Support

We are disheartened to see that the Series 5 with OptimalDry, Heat Pump Tumble Dryer is not meeting your expectations. We would love for you to be able to fully make the most of the incredible drying power, efficiency and performance of this appliance as much as possible. Please follow this link that will give you a comprehensive step-by-step guide on how to use the tumble dryer correctly to have fully dry clothes at every cycle: https://bit.ly/HowToMakeSureDryerWorksCorrectly We would also like to share with you this other link, kindly made available by our colleagues in the US, where you will be able to see the features and programmes available on your tumble dryer to have the best results: https://bit.ly/SamsungTumbleDryerCyclesAndFeatures We are confident this will be very helpful. Nevertheless, if you need further assistance with making the most of your appliance, please don't hesitate to contact one of our Support Teams who are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

CX

We are sorry to read that, although you are happy with the superb drying performance of your Samsung Series 5 Tumble Dryer, you have been struggling to make the most of its smart features and SmartThings. Please don't hesitate to speak to our SmartThings Support Team, who will be more than happy to assist you with this, so you can enjoy the premium experience this appliance is perfectly capable of delivering. You can contact our colleagues here: SmartThings support - https://www.samsung.com/uk/support/product-help/apps-services/ ^CL at Samsung Support

CX

We are pleased to read that you have decided to upgrade to the fantastic Samsung Series 5 Heat Pump Tumble Dryer, and that you are so satisfied with it! Not only is this fantastic appliance very easy to use, as you can control and manage it with a tap on your mobile phone; but it is also incredibly efficient and quiet, and it comes with a large drum to save time and money. Congratulations on your new product, which will always keep you happy and dry! ^CL at Samsung Support

Samsung Support

Thank you for taking the time to share with us this review about your experience with the Series 5 with OptimalDry, Heat Pump Tumble Dryer. We are pleased to see that you are happy with the massive capacity and features of this tumble dryer allowing you to dry bigger loads in the most efficient way possible. We would also love for you to be able to make the most of the drying power of this appliance when drying any type of garment, including your bedding. Please follow this link for the best tips on how to use your dryer and its settings: https://bit.ly/HowToMakeTheMostSamsungDryer If the clothes are not coming out fully dry, please have a look at this link instead: https://bit.ly/WhatToDoIfLoadIsNotDry We are confident it is only a matter of time before you will be able to fully take advantage of this fantastic tumble dryer to have always perfectly dry clothes! ^CL at Samsung Support

CX

Thank you for taking the time to review the Series 5 Tumble Dryer. We pride ourselves in creating appliances that exceed the expectations of our customers, and we regret to see this has not been the case for you on this occasion. If you have tried the different cycles and the run time is still too long, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Служба підтримки

Вдячні Вам за оцінку та відгук! Приємно, що сушильна машина подобається Вам 😊 За потреби отримання допомоги чи консультації, будь ласка, зверніться до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти. Бажаємо комфортного використання!