Tumble Dryer Series 5 Optimal Dry™ 9KG

{{priceAnchor.priceWrapper.info.noLineOrignal}}

{{priceAnchor.priceWrapper.info.totalPrice}}
{{priceAnchor.priceWrapper.info.totalPriceMonthly}}

{{priceAnchor.priceWrapper.info.ceExchangePrice}}

{{priceAnchor.priceWrapper.info.orignalPriceAddText}}
{{priceAnchor.priceWrapper.info.lowestWasPricetext}}
{{priceAnchor.priceWrapper.info.orignalPrice}}
{{priceAnchor.priceWrapper.info.savePrice}}
{{priceAnchor.priceWrapper.info.disclaimer}}

Choose your Colour

Colour :

Choose your Capacity

Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    600 mm

Make sure the packaged appliance fits through your door

Appliances are delivered in protective packaging. Measure any doors, lifts and corridors to make sure the packaged appliance fits to avoid returns.

Tumble Dryer Series 5 Optimal Dry™ 9KG
White 9 kg

{{item.name}}

{{item.summaryPrice}}

Samsung Reward points

{{rewards.formatted.totalPoint}}

{{rewards.rewardsDescription}}
Product Fiche

{{price.priceWrapper.info.totalPrice}} {{price.priceWrapper.info.vatText}}

{{price.priceWrapper.info.orignalPriceAddText}}

{{price.priceWrapper.info.lowestWasPricetext}}

{{price.priceWrapper.info.orignalPrice}} {{price.priceWrapper.info.savePrice}}

Earn 5% back in rewards

{{price.priceWrapper.info.walkoutQtyText}}

{{price.priceWrapper.info.homeDeliveryQtyText}}

{{price.priceWrapper.info.salesPitch}}

{{price.priceWrapper.info.text}}

{{price.priceWrapper.info.text2}}

{{price.priceWrapper.info.text3}}

{{price.priceWrapper.info.shippingOrBack}}

{{price.priceWrapper.info.taxPriceDisplay}}

{{upgrade.title}}

{{upgrade.learnMoreCta.text}}

{{upgrade.description}}

{{upgradeResult.displayModelName}}

{{upgradeResult.discountText1}}

{{upgradeResult.description1}}

{{upgradeResult.description2}}

{{offerFinance.title}}

{{offerFinance.learnMoreCta.text}}

{{offerFinance.description}}

{{galaxyForever.title}}

{{galaxyForever.learnMoreCta.text}}

{{galaxyForever.description}}

{{galaxyForeverResult.displayModelName}}

{{galaxyForeverResult.discountText1}}

{{galaxyForeverResult.description1}}

{{galaxyForeverResult.description2}}

Choose your free bezel

Purchase from Samsung by 27/03/27. Discount will be automatically applied when eligible products are added to basket.

Choose your Freestyle colour

Customisable covers sold separately

  • {{item.name}}

    Out of stock

Modern type

  • {{item.name}}

    Out of stock

Beveled type

  • {{item.name}}

    Out of stock

Additional colours

  • {{item.name}}

    Out of stock

{{shippingOrBack.shippingOrBack}}
{{deliveryMessage.deliveryMessage}}

{{tradeIn.title}}

{{tradeIn.learnMoreCta.text}}

{{tradeIn.description}}

You have maximum number of Trade-in in cart already. If you wish to add in Trade-in, please remove from cart.

{{tradeInResult.displayModelName}}

{{tradeInResult.discountText1}}

{{tradeInResult.discountText2}}

{{tradeInResult.discountText3}}

{{tradeInResult.discountText4}}

{{tradeInResult.discountText5}}

{{tradeInResult.discountText6}}

{{tradeInResult.specialDiscountText}}

{{tradeInResult.description}}

{{tradeInResult.contentText}}

Dealer stock quantity

You can check the stock quantity for each region

Please select city

Only {0} left in stock.

Sorry, this product is not currently available in selected city.

{{assuredBuyBack.title}}

{{newAssuredBuyBack.title}}

{{newAssuredBuyBack.learnMoreCta.text}}

{{newAssuredBuyBack.description}}

Please select Samsung Assured Buyback or no coverage

{{care.title}}

{{care.learnMoreCta.text}}

{{care.description}}

Please select Samsung Care+ or No to continue

  • {{item.specialText}}

Premiums include taxes at the applicable rate. Cosmetic damage not included. Excess payable. Terms and conditions apply.

{{warranty.title}}

{{warranty.learnMoreCta.text}}

{{warranty.description}}

{{warrantyResult.displayModelName}}

{{warrantyResult.discountText1}}

{{warrantyResult.description1}}

{{warrantyVd.description}}

{{warrantyVdResult.title}}

{{warrantyVdResult.priceDisplay}}

{{delivery.headline}}

{{delivery.errorMessage}}

Choose a plan

{{deliveryResult.priorityText}}

{{deliveryResult.mainText}}

{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.

{{deliveryResult.decText}}

{{item.disclaimer}}

{{tariffOption.headline}}

Learn more

{{tariffOption.description}}

{{tariffOptionResult.displayModelName}}

{{tariffOptionResult.discountText1}}

{{tariffOptionResult.description1}}

{{tariffOptionResult.description2}}

{{tariffOptionResult.description}}

{{tariffOptionResult.price}}

{{tariffOptionResult.disclaimer}}

{{embedAddon.title}}

{{embedAddon.description}}

  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out of stock
  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    • {{item.dotList1}}
    • {{item.dotList2}}
    • {{item.dotList3}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out of stock
{{message.item.offerTitle}}
{{message.item.offerTooltip}}
{{message.item.linkText}}

{{message.item.tcCTAText}}

{{message.item.periodText}}

{{finance.item.emiText}} {{finance.item.emiText}}
{{finance.item.offerTooltip}}
{{finance.item.cta.label}}

Highlights

Heatpump Technology

Heatpump Technology

Quick Dry '35

Quick Dry '35

Drying Capacity (kg)

Drying Capacity (kg)

Energy Efficiency Class

Energy Efficiency Class

Features

Dry clothes efficiently and hygienically

Dry efficiently and gently

Heat Pump Technology

Our Heat Pump Technology is the way forward for drying your laundry more efficiently. By reheating the air in the drum it’s gentler on even the most delicate of delicates. And it means you’ll use less electricity compared to a traditional condenser or vented tumble dryer , making it kinder on your bills and the environment too.

Tumble it all away

Hygiene Care

Now here’s a tumble dryer that does more than simply dry your laundry? Towels, bedding, clothes, soft toys… Hygiene Care infuses every load with high temperatures. Even though it’s powerful, it’s gentle on your laundry too. And an added bonus? It works whether items are washed or not.

Loads Smarter

SmartThings

Drying just got smarter. With its easy to use control panel, this Samsung smart tumble dryer remembers your family’s laundry habits and suggests your favourite cycles first. Track every cycle’s progress with the simply designed display. And when the drying’s done, you’ll get a notification on your phone with the SmartThings app*. Want to make life even easier? Schedule your dryer and get perfect cycle guides from the app. Or even use the Auto Cycle Link† and let your washing machine recommend the right setting to your dryer. Now that’s smart.

SmartThings Energy

Efficient energy use. Smart savings.

Monitor your washing machine's energy use in real time and change settings from your smartphone with SmartThings AI Energy mode*. Check your daily, weekly and monthly energy consumption to take control. If you choose a cycle using AI Energy mode, you can reduce energy use by up to 70%**.

SmartThings Home care

Smart maintenance. Easy upkeep.

Our Washing Machines and Tumble Dryers are packed with innovations that are made to last. But for added peace of mind, there's Smart Check on the Samsung SmartThings app*. If an error pops up, it helps you work out any issues using your phone. So you can take care of the troubleshooting yourself, without paying for an engineer.

  • *Available on Android and iOS. An internet connection is required. † Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.
  • * Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. ** Based on internal testing on the WW11BB944AGB model on a Cotton 40 degrees wash with the AI Energy Mode turned on compared to not using AI Energy Mode.
  • *Available on Android and iOS. An internet connection is required.

Convenience

Left or right opening? You decide.

Reversible Door

Feel free to put your Samsung tumble dryer where you want in the home, and adjust the door to work with the space. The reversible door lets you choose if it opens on the left or the right of the tumble dryer. Then it’s easy to load and unload your laundry, and even easier if it’s positioned next to the washing machine.

Fewer wrinkles, less ironing.

Wrinkle Prevent

Lighten your ironing load with a drying feature that works wonders on smoothing wrinkles and creases. Once your cycle ends on your tumble dryer, select the clever Wrinkle Prevent setting. It will cool the clothes down and rotate the drum, which means your dry clothes don’t sit too long in one place to pick up creases. Then just grab your clothes and you’ll be good to go.

Dry out

OptimalDry

You need to tumble dry, but don't want to use too much energy. Our OptimalDry™ smart technology uses moisture and temperature sensors to adjust the drying time. As well as protecting your clothes from damage, it only uses the amount of energy needed.

Hygiene

Double up on drying, not cleaning

2-in-1 Filter

Look after your tumble dryer and optimise the drying performance with our 2-in-1 filter which collects fluff, meaning the heat exchange filter needs cleaning less often. It will even remind you when it needs to be done.

A breath of fresh air for your clothes

Air Refresh

Sometimes your favourite shirt just needs a little freshening up, not a full-on wash. Choosing the Air Wash feature on your tumble dryer will do the trick. Banishing lingering smells and refreshing with a gentle, steaming air cycle.

Performance

Dry in no time.

Quick Dry 35'

Need your favourite top dry for an impromptu night out? The 35 Minute Quick Dry cycle dries a load of clothes in just over half an hour. How handy is that? It's ideal for loads of up to 1kg.

* May vary depending on the type of fabric.

How to measure

Specifications

  • Drying Capacity (kg)

    9 kg

  • Energy Efficiency Class

    A++

  • Noise Level (Dry)

    62 dB

  • Physical specification

    600 x 850 x 600 mm

  • Net Weight

    52 kg

  • Drying Capacity (kg)

    9 kg

  • Body colour

    White

  • Door

    Carved Door (Black)

  • Panel Display

    LED

  • Type of Dryer

    Heatpump

  • Cycle time (min)

    210 min

  • Energy Efficiency Class

    A++

  • Energy Consumption (annual)

    258

  • Condensation Efficiency Class

    B

  • Noise Level (Dry)

    62 dB

  • Refrigerant (Type)

    R134a(Fluorinated greenhouse gas, GWP=1,430)

  • Refrigerant (Charging, kg)

    0.37

  • Refrigerant (Charging, t CO2e, Hermetically sealed)

    0.529

  • Interior Drum Light

    Yes

  • Motor

    AC

  • Smart Check

    No

  • Reversible Door

    Yes

  • Child Lock

    Yes

  • Drum type

    Diamond

  • Dry Level

    3 Levels

  • Drying Rack

    Yes

  • Drying Time selector

    Yes

  • Mixed Load Bell / Damp Alert

    Yes

  • Wrinkle Prevent

    Yes

  • OptimalDry System

    Yes

  • Cool Air

    Yes

  • Iron Dry

    Yes

  • Outdoor

    Yes

  • Time Dry

    Yes

  • Towels

    Yes

  • Warm Air

    Yes

  • Wool

    Yes

  • Option List

    Wrinkle Prevent, Dry Level, Dry Time, Damp Alert,Drum Light, Child Lock, Sound Off

  • Bedding

    Yes

  • Quick Dry 35'

    Yes

  • Cotton

    Yes

  • Delicates

    Yes

  • Mixed Load

    Yes

  • Synthetics

    Yes

  • Downloaded

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Net Weight

    52 kg

  • Gross Dimension (WxHxD)

    670 x 895 x 695 mm

  • Gross Weight

    51 kg

  • Full Depth Including Protruding Part

    650 mm

  • Drum Material

    Stainless

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2028

Reviews

Tumble Dryer Series 5 Optimal Dry™ 9KG

4.7

Recommended by 96% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 80%
4 stars 14%
3 stars 3%
2 stars 1%
1 stars 2%
Features 4.7
Performance 4.7
Design 4.7
Value 4.6
Ease of Use 4.5
Noise 4.4
AI review summary
  • This heat pump tumble dryer offers excellent drying performance, energy efficiency, and a wide range of features.
  • Customers are generally very satisfied with its capabilities, including the large capacity, smart connectivity, and quiet operation.
  • While a few minor issues like longer drying times and occasional connectivity problems have been reported, the overall feedback suggests this is a reliable and user-friendly appliance that provides great value.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

Sort

Filters

218 Reviews

mikecpc
4 (9,999)

2025-04-07

Northants

4 (9,999)
I'm a confirmed Samsung person with more than 20 device of various kind registered. I bought this to replace my 8 year old Candy heat pump drier. Like all Samsung products, it's great but appears to lack the one feature I needed, DELAY START. My Samsung washing machine has this feature why not the drier (It has the same button as the washing machine but not the same function!. I want to dry on cheap rate electricity overnight, now I can't (unless I get up in the middle of the night to turn the drier on 🤣😭. I've tried looking through the SmartThings App but no help. Disappointed at the apparent lack of this basic feature on such an otherwise high performance machine.
[D] Alternative Text [D] Alternative Text

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-04-08

CX

Thank you for your loyalty to us, we will never disappoint you, Mike! With the Heat Pump technology, the air is reheated to be gentler on your clothes whilst being kinder on the environment and your bills! We appreciate your feedback regarding this feature, and we will take this on board to help improve our services. ^LB at Samsung Support

Richard27
5 (9,999)

2025-09-28

Lincolnshire

5 (9,999)
Impressed with my tumble dryer. Uses very little electricity, runs quietly. Has several automatic programs and can be controlled with my phone. The washing is nice and soft when completed. The drum is large enough to get a full wash load in. Would consider Samsung for other products.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-10-01

CX

We’re thrilled to read your thoughts and feedback, Richard. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support

Unlevel
5 (9,999)

2026-06-23

Swn Y Mynydd, Halkyn

5 (9,999)
What a brilliant buy, it has a stainless steel drum, looks good and is very quiet. The water drawer is a bit cheap looking and small. The lint dust catcher is a little on the small side. The back legs weren't adjustable which was a major problem for me because my floor slipped down at the back. Display and hidden buttons are boring.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

3 (9,999)

Noise

5 (9,999)
Response from Samsung:
2026-06-27

Samsung

Congratulations on your new Samsung Series 5 Heat Pump Tumble Dryer! The design is sleek, stylish and modern, the drum is premium and durable, and the operation is both quiet and powerful with plenty of cycles to cover all of your laundry needs. We appreciate your feedback regarding the water drawer, lint catcher, back legs and display. The water drawer is engineered from lightweight, semi-translucent materials to ensure it's easy for you to see how full it is and to empty it, and we want to reassure you that the build quality remains as premium and durable as the rest of your machine. It has a capacity of approximately 4.5 to 5 litres, and is designed to hold more than the moisture extracted from a maximum load of damp laundry, meaning it will never become full mid-cycle. If you prefer, you can instead connect the dryer directly to your household wastewater pipe or sink drain, letting the water empty automatically. The lint catcher is designed to sit flush inside the bottom rim of the door area, and features two lint catchers in one, maximising its size. The display interface is clean and easy to read, but if you prefer a more in-depth experience, your connected SmartThings app delivers a highly interactive control panel with beautifully designed graphics. The following link contains a guide to successfully levelling your appliance: https://www.samsung.com/ae/support/home-appliances/how-to-level-your-samsung-dryer/ Thank you for sharing your five-star review. We hope the above information is helpful, and we wish you many years of happiness with your dryer. ^EW at Samsung Support

EVT1
4 (9,999)

2024-09-16

4 (9,999)
Had tumble drier for 2 wks, works fine so far - dries well. The only down point is that I found the touch screen a bit slow to react and not sensitive enough, especially the start/pause button - have to press it quite hard 2-3 times for the drier to start. [This is comparing to my Siemens washing machine, which touch screen responds to the lighter touch]. Also, sound signal is a slightly annoying whole "melody", rather than just a short beep. Make sure to download full instruction manual for info on program features, door reversal (the main reason this particular model was chosen) and troubleshooting, as short manual my drier came with has none of this usefull details.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-09-29

CX

Thank you for your review. We are pleased to see that although are finding the controls a little slow to respond, you are enjoying the performance and wide range of features. If the issue with controls persists or becomes worse, please don't hesitate to get in touch with our Home Appliance Specialists, who will happy to provide assistance. You can find all our contact methods and their operating hours here: https://spr.ly/6425o7P4V. ^CR at Samsung Support

Andy045
4 (9,999)

2024-12-11

Northampton

4 (9,999)
Bought as a replacement, (condenser dryer packed in) after researching various appliances & prices, & using my Blue Lights Card, it came in as a winner. It’s the right size capacity for my household, but I find it’s noisy & as the heat is lower it takes longer, but still going through the manual to decipher features, connectivity feature via my phone is pointless, be good if I could load & programme to start/ stop etc whilst I’m out, as it only gets used a couple of times a week, I’m sure it’s more economical, will no for sure when I receive my electricity bill, but overall good machine & nice design Would be easier to register if the product numbers / codes / barcode etc was on the front rather than on the rear
[D] Alternative Text [D] Alternative Text

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

3 (9,999)
Response from Samsung:
2024-12-19

CX

Thanks for your review, Andy! We are thrilled to see that this incredible tumble dryer has left you feeling positive thanks to its perfect sized drum, eco-friendly operation and sleek design. If your new dryer is making more noise than expected, please do not hesitate to contact our Home Appliance Experts, who will be happy to provide any support you need. You can find all our contact methods and their operating hours here: https://spr.ly/6425QNtd5 ^CR at Samsung Support

Sam Nicolle
1 (9,999)

2024-09-13

Northamptonshire

1 (9,999)
Awful machine and awful customer service. Dryer not heating up at all, stays completely cold on every setting despite running on every setting for at least 30mins to really check it out. What a waste of electricity! Runs Samsung 6 times, could barely hear with the noise of their call centre, each time no one is able to help, tried online support, nothing working. Useless waste of money product and diabolical customer support. I thought Samsung was a trusted brand, clearly not! Also once you started a cycle and opened the door you can change the cycle without turning the whole thing off and back on again. Such an awful design.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

1 (9,999)
Response from Samsung:
2024-09-24

CX

Thank you very much for your review, Sam, and for bringing this to our attention. We are very sorry to read that you are experiencing an issue with your new tumble dryer and find that it is not working as it should. We also apologise for the difficultly you have had dealing with our support teams so far. We are keen to resolve this with as quickly as possible, therefore, we encourage you to reach out to us again via your preferred method, so we can work with you to get a swift solution. All our different contact methods, along with their operating hours can be found here: https://spr.ly/6429om8zZ. ^CR at Samsung Support

Mike Tyr
1 (9,999)

2025-07-16

Ireland

1 (9,999)
Terrible product. Worse Customer Service! Purchased this product apprx 18 months ago. Would not recommend this product for a busy household as it just takes too long to dry. After about 12-14 months it started taking 12 hours + to dry our clothes. We contacted customer service and they sent a repair person twice. Both times he found nothing wrong with the dryer, even though clearly it was not working efficiently. Eventually, after persisting with it, we.got a hazard warning that said "please plug out the machine and contact customer service". I did this and explained that we had been having on going issues with the product for months. I was told this was now a separate issue and our warrantee had run out. Very disappointed with the product and the customer experience.
[D] Alternative Text [D] Alternative Text

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

1 (9,999)
Response from Samsung:
2025-07-16

CX

We're sorry to read about the issues you have faced with your Series 5 Tumble Dryer elongating cycles and showing error messages, Mike. This certainly isn't what we would expect from such a high quality machine, and we apologise profusely. The standard warranty for our home appliance products is 24 months, which if you purchased this dryer 18 months ago, you will still be within. We understand that you have been in touch previously, but please reach out to our Support Teams again for further advice on the next steps: https://www.samsung.com/uk/support/contact/ We're here to ensure that your dryer works as it should, so that you can enjoy a lengthy and reliable service from it. ^SK at Samsung Support

Bipin Bak
5 (9,999)

2025-10-28

5 (9,999)
, new technology for me (heat pump) , works good , saves on electricity , cloths come out non crease , worth the purchase +++++

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-10-29

Samsung

We're delighted to hear you've embraced the future of drying technology with the Series 5 OptimalDry Tumble Dryer, Bipin! As you rightly pointed out, Heat Pump Technology is the way forward, offering more efficient and thorough drying. By reheating the air inside the drum, it’s gentler on even the most delicate fabrics. Plus, it uses less electricity than traditional condenser or vented dryers, making it kinder to both your energy bills and the environment. With so many great features and benefits, this appliance is a fantastic addition to your home! ^CL at Samsung Support

Rich39
5 (9,999)

2025-02-28

Dorset

5 (9,999)
To start with my only niggle is that’s it is hard to see the led marker on the control dial, as we get a lot of light coming in the room. Other than that, I cannot fault it. It is a little bit noisier than my old vented tumble dryer, but for the time it takes to dry my clothes, it’s not an issue. It saves us a lot on electric costs also. Thank you Samsung. Pleased customer.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Small Johnny
5 (9,999)

2025-01-09

Castlebar, Co Mayo

5 (9,999)
I have used this dryer for almost two week and already I'm finding it a game changer. I no longer need to check the weather to decide when to wash clothes and I don't have clothes in various parts of the house trying to get them dry. My clothes go straight from the washing machine to the dryer and then the cupboards. I'm still experimenting with my new machine so I haven't used some of the features yet. I'm very happy with what I have used. I don't know the exact cost of drying a load of washing yet but from what I was told in the store it should be significantly less than my last dryer.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

3 (9,999)
Response from Samsung:
2025-01-26

CX

We're ecstatic to see you're loving the Series 5 Tumble Dryer, Johnny! With its excellent and efficient drying capabilities, and SmartThings implementation, resulting in reduced energy bills, there's a lot to love! Many thanks for the five stars! ^CH at Samsung Support

AbdulAleem
4 (9,999)

2025-10-04

London

4 (9,999)
Energy efficient. Need to see how it works as I tried only once

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-10-04

CX

Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support

cliff 10001
5 (9,999)

2025-10-23

Leeds

5 (9,999)
very quite good capacity nice light to illuminate inside and very low energy so good on low electric cost looks great and very good to be able to change the door around which is what I did as soon as it arrived good performance dries clothes correctly all sorted due to superb technology.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-10-24

Samsung

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Jaseace1978
4 (9,999)

2023-11-12

4 (9,999)
The actual dryer itself is very good and a lot more energy efficient than our old condenser dryer. Feature packed aswell. My one gripe was getting it connected to the WiFi which should have been easy however it took ages and I ended up on Samsungs live chat facility which was really quite unhelpful and a waste of time. After go ogling the issue I finally got it resolved after much frustration. A tip is to make sure your WiFi security doesn't have WPA3 enabled and if your WiFi name has any special characters in it try taking them out and having only numbers and letters. Doing those things worked for me but that was no thanks to Samsungs customer service but apart from that the machine is very good.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Shompa
5 (9,999)

2024-11-18

Dartford, Kent

5 (9,999)
This is my 1st tumble dryer. B4 buying this product I researched lots about tumble dryer, its energy consumption, noise level, drying function, etc. I have to wash lots of laundry so have to use the tumble dryer frequently. So far this one meet my criteria. Plus this dryer have smart function, so I can control it from my mobile ☺️
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-11-19

CX

Thank you for this awesome five-star review of your Series 5 Tumble Dryer, Shompa! We can see that this stunning sleek machine has fit in nicely into your home! With the awesome OptimalDry function, this uses moisture and temperature sensors to adjust the drying time, energy consumption is lowered to protect your bills! We know your bills and your clothes will be thankful for years to come! ^LB at Samsung Support

Jock T
5 (9,999)

2025-02-05

Scottish Borders

5 (9,999)
Aesthetically beautiful in Black. I always think Black appliances are finished to a higher standard.and keep their appearance for many years. Very easy to use, the 8kg drum is perfect size and the ligh is great, we never thought we needed a light, but when you’ve got one you see small items you would otherwise have missed. We expected it to take a lot longer to dry, but it wasn’t that dissimilar to our previous one, but much cheaper to run. All in all very happy, especially with a five year warranty after registration over the phone to Samsung. We’re both getting on in years and disabled so we did worry that we’d need to link our smart phones to it to control it, but you don’t have to do that, it functions perfectly manually. You can attach a hose (provided) so you don’t need to empty the tank, but it’s so easy to empty the tank there’s no need. The only thing we haven’t worked out is what the * symbol on the screen stands for, but we’ll figure it out lol.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
MRSHoll
1 (9,999)

2024-11-04

1 (9,999)
The worse move I made buying a heat pump dryer. Even the repair guys said they wouldn't have one. I have to put everything on Duvet XL and still, after 2.3 hrs everything comes out damp. SAMSUNG wouldn't do anything about it as no error message comes up. If you want to dry one pair of tights for a night out ladies ... then plan ahead! Bring back my old basic, no fuss dryer!

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

2 (9,999)
Response from Samsung:
2024-11-05

CX

We're sorry to hear about your experience with your Series 5 Heat Pump Tumble Dryer, this certainly isn't the experience we would expect from such a capable machine. To address this issue, please follow the guidance on the following link: https://spr.ly/6420S9bNK While it appears that you have been through support previously, if this issue persists, we would still recommend reaching out to our Support Teams, who will be more than happy to help resolve this for you. You can find their contact details and operating hours here: https://spr.ly/6422S9bNM You have a top of the range dryer, and we're here to make sure it benefits you. ^SK at Samsung Support

RW91
5 (9,999)

2025-01-22

5 (9,999)
After having grown up with a tumble drier but then having my own home for 4 years without one, I was in dire need, especially with a (first) baby on the way. This is perfect and exactly what I needed and just sped up operations in the home so I no longer have to spend too long with the process of washing/drying/putting away. Clothes come out so soft and fresh and there is loads of features. Love the wifi connection, and anti wrinkle setting, if you can't get to it right away. Also, love that even if the program looks quite long, it's usually quite a bit shorter due to sensor dry.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-28

CX

We are overjoyed to see that you now have that tumble dryer you were desperately missing! This powerful yet efficient and eco-friendly dryer is doing to make your life so much easier, especially once you have lots of baby clothes being washed. The soft, fresh results will continue to impress for years to come, and thanks to SmartThings connectivity you can get live notifications and interact with your dryer when your not at home! Enjoy! ^CR at Samsung Support

Waris1994
3 (9,999)

2025-12-23

3 (9,999)
Looks perfect, delivery was awesome, looks perfect as of today

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-12-23

Samsung

Thanks for taking the time to leave a review of your Samsung Series 5 OptimalDry™ 9KG Smart Heat Pump Tumble Dryer. We're glad you're enjoying using the tumble dryer, and we'd love to know how we could earn those extra two stars! If you'd like to give us your feedback, so we can improve you can do so by contacting us here where you can also find our operating times: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support

Quinny87
5 (9,999)

2025-01-28

Rotherham

5 (9,999)
Brilliant, low energy consumption, quiet, great design and features easy to use and connect to app. Drys clothes perfect absolutely love my new dryer highly recommend
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Paulicus
5 (9,999)

2025-06-24

Fort william

5 (9,999)
It is very quiet and efficient. Drys perfectly Easy to select correct function The capacity is large which helps with efficiency Very easy to connect
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-06-25

CX

We are thrilled to see you are loving your Samsung Series 5 with Optimal Dry™ and SmartThings, Heat Pump Tumble Dryer! Thanks to the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the ultimate performance! Along with the 9kg drum size, you'll be drying more clothes quicker than ever before! Heat Pump Technology reheats air in the drum which is kinder on your delicates and will use less electricity, helping you bring down those bills! ^LB at Samsung Support

User 1234
5 (9,999)

2025-03-27

North Wales

5 (9,999)
Quieter and easier to use and clean than my old machine very good value still similar price as I paid for the 15 year old model it’s replacing.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Yr4g
4 (9,999)

2025-01-31

Dorset

4 (9,999)
Simple functional design with great 9kg capacity providing excellent drying efficiency for all our laundry.
[D] Alternative Text [D] Alternative Text

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

3 (9,999)
Response from Samsung:
2025-02-01

CX

We are glad to read that you are happy with your functional and dynamic Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer! Not only does this wonderful product boast a massive drum capacity of 9kg, allowing you to dry larger loads to save time and money; but it is also incredibly efficient, quiet and beautifully built. If you have any questions about how to make the most of it for a five-star experience, please also don't hesitate to speak to our Support Teams, who are always ready to help. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Chris19871987
5 (9,999)

2025-09-06

West sussex

5 (9,999)
I love how cheap this dryer is to run, so much better than my previous other brand and pretty quiet too!
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-10

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying, Chris! ^EW at Samsung Support

Sal73
5 (9,999)

2025-09-10

Plymouth

5 (9,999)
Uses less energy which saves me money. Very quiet. And looks great. Love the tune it plays at the end.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-13

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

4head
5 (9,999)

2024-11-25

5 (9,999)
Seems good serial number on back of dryer which isn’t ideal , registering for water a ball ache
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-11-27

CX

Thank you for your feedback! We are thrilled you're loving your new tumble dryer, and appreciate your insight regarding the serial number location. We will be sure to take this into consideration in the future! ^CR at Samsung Support

JDes
5 (9,999)

2025-02-05

Berkshire

5 (9,999)
Smart looking, quiet, efficient. Handy to be able to connect to app and control from phone too
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
JamesH003
5 (9,999)

2025-05-29

Meath, Ireland

5 (9,999)
Great capacity and very energy efficient. Smart connectivity is a nice feature.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-05-30

CX

Congratulations on your incredible Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, James! This fantastic appliance comes with a massive drum capacity of 9 kg, as well as with lots of useful features, for the most efficient and smartest way to dry your laundry. Keep enjoying! ^CL at Samsung Support

Feride
2 (9,999)

2024-11-10

2 (9,999)
It is just bought it 22 days ago and it gives error message for the door
[D] Alternative Text [D] Alternative Text

Features

3 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-11-11

CX

We're sorry to see that you are experiencing issues with your new Series 5 Heat Pump Dryer, Feride. The dC error code indicates that your dryer door is open, so please close the door, ensuring that there is nothing trapped between the door and the machine. If the code still shows after this, we'd recommend an engineer inspection. You can organise this here: https://spr.ly/6426S41vY With our support, we're certain that you will be able to have a positive experience with your brilliant dryer. ^SK at Samsung Support

Muddit
5 (9,999)

2026-01-21

5 (9,999)
I trust Samsung as I have been using products from Samsung since long.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-01-22

CX

We're delighted to see that you are enjoying the epic features of your Series 5 Tumble Dryer after enjoying our products for so long, Muddit! We love having you, and we're sure that you will be loving this appliance for years to come. ^SK at Samsung Support

Prabu
5 (9,999)

2025-02-02

5 (9,999)
My wife likes easy to drying and very fast amazing product we love it
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-02-05

CX

We're over the moon to see you're loving the Series 5 Tumble Dryer, Prabu! With its sleek design, excellent drying performance and energy efficiency, it's a great appliance! Many thanks for the five stars! ^CH at Samsung Support

Guntaj
4 (9,999)

2024-09-29

Romford

4 (9,999)
I bought heat pump tumble dryer,It’s really good and easy to use.
[D] Alternative Text [D] Alternative Text

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-10-10

CX

We are glad to see that you are finding your new and amazing Samsung Series 5 Heat Pump Tumble Dryer very easy to use, Guntaj! If you have any questions about how to enjoy a five-star experience with it, please also don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times here: https://spr.ly/6425UxlUf ^CL at Samsung Support

Premjit
5 (9,999)

2025-09-20

Hayes

5 (9,999)
Excellent Tumble Dryer, 8Kg Capacity and Energy Saver machine
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-24

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Kypriani
5 (9,999)

2025-08-06

London

5 (9,999)
Great product. Efficient. It hasn’t failed me so far.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-08-13

CX

Congratulations on your fantastic Samsung Series 5 OptimalDry™ Heat Pump Tumble Dryer, Kypriani! This brilliant appliance will keep you happy and dry in great smartness and efficiency ^CL at Samsung Support

Baig
5 (9,999)

2023-12-17

5 (9,999)
Great product thanks Samsung hhhhhhhhhhhhhhhhhhhhh
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Andyc123
5 (9,999)

2024-11-16

Weston-super-Mare

5 (9,999)
I have had this dryer for a few weeks now and I am very impressed with it It has many options to dry your laundry and it even sends you a notification when the cycle has finished, which is great as I have it in the garage which is great when I'm busy. Also it tells you on the smart things app how much energy it has used which isnt a lot. I would highly recomend this dryer

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-18

CX

Thank you so much for your review, Andy! We are thrilled to see how much you are enjoying your new tumble dryer! With such a wide range of customisable cycle options, SmartThings connectivity and soft dry results, there is so much to enjoy! This incredible tumble dryer will serve you well for many years to come! ^CR at Samsung Support

Alex Mc
5 (9,999)

2025-09-13

5 (9,999)
Love the use of the app to connect to the dryer to modify settings or check mid-cycle, the remaining time. Drying time is slightly longer than the old vented tumble dryer I had, but the features and the energy saving is so worth it. Would buy another. Shame that when I purchased my dryer, the price went down £190 2 weeks later! Absolutely gutted about that.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-15

CX

Thanks for the great review and sharing your feedback with us, Alex! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

Etak2025
5 (9,999)

2025-01-18

5 (9,999)
This dryer seems more gentle on my clothes than ones I've previously used. It takes slightly longer than expected, but I'm happy with that as it's gentler on the clothes and is using less electricity to dry them. Nice looking machine with easy and intuitive controls. Easy to empty filter and water chamber. If I had any minor grumble it would be that it's slightly noisier than expected. With an upgraded 5 year warranty via John Lewis deal, I'm happy with this buy. Not a cheap purchase for me but I'm expecting it to last.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

Ease of Use

5 (9,999)

Noise

3 (9,999)
Response from Samsung:
2025-01-22

CX

We are thrilled to see you are loving your Samsung Series 5 Heat Pump Tumble Dryer, Etak! Thanks to Hygiene Care, your machine infuses every load with high temperatures, giving your clothes a gentler drying experience! You will be saving those important bills thanks to the Heat Pump technology! By reheating the air in the drum, it is gentler on the delicates! With the 2-in-1 filter, it collects fluff meaning the heat exchange filter needs changing less often than normal, and you will be reminded when it needs to be changed! We appreciate your feedback, and we will take this on board to help us improve our services! ^LB at Samsung Support

Mikey10D
5 (9,999)

2025-11-08

5 (9,999)
Nicely put together and positive controls. Very impressed with the drying results and excellent drying selection example., Bedding, Towels etc, etc. Good to use and also has a very good fluff filter. Although I won’t use the telephone app I would without doubt recommend this dryer.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-10

CX

We are delighted to see you are loving your stunning Tumble Dryer, Mikey! Thanks to the huge 9KG drum size and Digital Inverter Motor, you'll get the ultimate performance! With SmartThings, you can monitor your energy usage, which will help you reduce those all important bills! Here is a great guide to help you get the most out of this: https://www.samsung.com/uk/smartthings/ ^LB at Samsung Support

Bob Dan
1 (9,999)

2025-07-27

1 (9,999)
bought 6 series of this only last 3 years ..after that making heavy noise in spinning ..could be bearings issue ..not worth buying washer dryer from samsung. It is annoying though my machine has 5 years guarantee, it seems i did not register in extended warranty which is different to product registration in samsung account Samsung denied to repair but surely there is serious issue with samsun washer dryer products .samsung offer 20% discount to buy new appliance . I would buy samsung products ever

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

1 (9,999)
Response from Samsung:
2026-04-29

Samsung

We are sorry to see that your Tumble Dryer is now making a loud noise after so long of having the appliance, Bob. This is not what we expect to happen, and we have a great guide to help you resolve this noise issue which can be found here: https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/ For the extended 5-year warranty, this is seperate to your standard warranty and needs to be registered online, if this is not done within 90 days of purchase, then you will not be able to claim this. We will do everything we can to get your appliance repaired, and if we are unable to do this, we will look into other options available for you, which is what you have been offered here. If you need further assistance, please don't hesitate to contact us. You can find all the contact details and opening hours of our Support Team here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Ron81
4 (9,999)

2024-12-31

4 (9,999)
Excellent value for money - and - when it stops, the clothes are dried totally or by the chosen amount. The enclosed instruction book is a disgrace - it doesn't even show a picture of the display symbols with their meanings. Nor does it mention the built-in wi-fi capabilities and how to use them. The Samsung support website does not show any alternative. However a major retailer has a Samsung booklet online with 54 pages which give all the detail one could wish, including door reversal.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-13

CX

It's great to see that you're enjoying the capabilities of the brilliant Series 5 Tumble Dryer, Ron! We're sorry to see that you didn't feel that the included manual provided you with the correct level of information. The full manual is available on the product page on our website, under the 'Support' section. You can find it here: https://spr.ly/6422aRbiM For an explanation of the symbols shown on the display, please head to page 25, and you can find information regarding Wi-Fi connectivity to SmartThings on page 34. For any further support, our Support Teams are always on hand to help. You can find their contact details and operating hours here: https://spr.ly/6423aRbi3 Once this is resolved, you will be able to have a flawless experience with your dryer! ^SK at Samsung Support

Deez
5 (9,999)

2025-05-12

5 (9,999)
I bought this machine to replace a 9 year old heat pump dryer which packed up. I bought directly from the Samsung UK website and was pleased by the ease of ordering and the speed of delivery (I could have had it the next day). I also paid for my old machine to be taken away and recycled. I’ve only had this a short while but, so far, I have found it easy to use and the clothes dried perfectly. Using the SmartThings app I have been able to tweak the drying programmes to suit my requirements.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-12

CX

We are thrilled to read that you have chosen the amazing Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer as the perfect replacement to your previous appliance, Deez! It is wonderful to know that you had a pleasant and speedy purchase experience as you ordered the unit directly from our website, and that you are already making the most of its SmartThings support, intuitive controls and superb drying performance. Samsung is always the best choice to enjoy smart and reliable appliances paired with excellent service! ^CL at Samsung Support

Smithsen
4 (9,999)

2025-03-14

4 (9,999)
the noise level is beyond acceptable level, would definitely hear at any corner of the house. The clothes would 80-85% dry after finished whole cycle, need to hang after drying. Not worth this price

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Nickie HM
5 (9,999)

2025-11-15

5 (9,999)
loving my new dryer, 3rd dryer and by far the best, quietest and brilliant performance for the value and warrington. wouldnt use any other products than Samsung now

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-15

CX

We are elated to read that you are loving your new stunning Tumble Dryer, Nickie! From the Heat Pump Technology, helping you reduce those bills whilst still maintaining the sleek performance, to the Digital Inverter Motor, you'll get peace and quiet whilst you get this performance that you will love for years to come! ^LB at Samsung Support

Mikey 23
5 (9,999)

2024-11-12

Bridgwater Somerset

5 (9,999)
this tumble dryer has many useful features and includes timed dry which we use along side towel dry, quick dry a 35 minute program and iron dry. When in use the dryer is extremely quiet sensors stop the dryer if clothes fully dry before runtime ends. sensible loading of the dryer prevents programs over running on completion a light shines on the contents so nothing is left behind When machines ends a program a pleasing tune notifies the user. All in all an excellent product

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

We are pleased that you are loving your Heat Pump Tumble Dryer, Mikey! This stunning appliance provides exceptional features including Quick Dry 35' and Hygiene Care, taking drying your clothes to a whole new level! Thanks to the exceptional SmartThings, drying just got smarter! Track your cycle and even start a cycle when you're not even at home! Making drying less of a chore! ^LB at Samsung Support

Ntbas
5 (9,999)

2025-10-17

Newcastle

5 (9,999)
Great tumble dryer. Good looking machine and is very sleek in design. Quite and performs well compared too other machines in this class. Good capacity

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-10-18

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Tumble Dryer! From the sleek design to the incredible Digital Inverter Motor, you'll get the ultimate performance! ^LB at Samsung Support

Throwdy
4 (9,999)

2024-01-06

Coalville Leicestershire

4 (9,999)
this is a great machine, but let down by the user manual there are two available on the website a small and a larger version, you get the smaller one with the machine so missing out on how to change the door opening side left or right also pictures on how to use the control panel and a bit more. the difference between 27 pages small V and 53 pages large V but enough moaning a great machine and a 5 year warranty.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-11-30

CX

Thank you for taking the time to share with us this review about your experience with the Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer. While we are pleased to read that you think this is a great appliance, we also appreciate that you are not quite satisfied with the physical User Manual that came with it, as you wished it to be as informative and useful as the other one available online. More specifically, we understand that this would have made changing the direction of the door of your product, as well as using the panel and its functions, a bit easier from the beginning. From our end, we will certainly make sure to take your feedback on board, so we can use it to improve the documentation that comes with our tumble dryers to make them more useful and informative. In the meantime, we hope you can still enjoy this impressive product which, as you mentioned, also comes with the extended 5-year warranty for your full peace of mind. ^CL at Samsung Support

Veerendra
4 (9,999)

2025-12-14

4 (9,999)
Product is good but product is expensive and not convering delivery charges and installation

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-12-15

CX

Thank you for sharing your feedback with us, Veerendra. We’re delighted to hear that you’re happy with the quality of your Samsung Series 5 Heat Pump Tumble Dryer. This model is designed to deliver outstanding energy efficiency with its A++ rating, advanced OptimalDry™ technology, and smart features that make laundry care easier and more convenient. We appreciate your comments regarding delivery and installation costs. These services are provided to ensure safe handling and correct setup of your appliance, and your feedback will be shared internally as we continually review how we offer the best value and experience for our customers. In the meantime, we hope you continue to enjoy the superb performance and benefits of your new appliance. ^CL at Samsung Support

Steve510
5 (9,999)

2025-11-30

5 (9,999)
The tumble dryer is simple to use. It dries quickly and is not expensive to use

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-30

CX

We're delighted to hear that you're enjoying all of the fantastic features that your Samsung Series 5 Heat Pump Tumble Dryer has to offer, Steve. From the ease of use and the excellent drying capabilities, along with the superb levels of energy efficiency, this model makes laundry days a delight. Thank you for sharing your five star review! ^EW at Samsung Support

Thaichips
5 (9,999)

2024-07-15

5 (9,999)
Great settings for all material! Superb programmes! Easy to use!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-17

Samsung UK Reviews Team

It's great to see that your Series 5 Optimal Dry Heat Pump Tumble Dryer has all the features that you need to get any item back to looking and feeling brand new. It's smart enough to even make suggestions as to which program would be the best to use depending on the load, so helps to take so much of the chore out or your laundry day. ^DB at Samsung Support

James47
5 (9,999)

2025-10-28

5 (9,999)
It dries and looks snazzy whatcelse can i say 5 chars

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-28

Samsung

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Robert247811
5 (9,999)

2024-11-21

5 (9,999)
Bought this as we were fed up with drying clothes on radiators all winter. Decided on heat pump as meant to be better on bills, yet to find out but it certainly works well, drys most loads in about 2 hours. Need to empty the water tank most times, but just shows how much water was going into our house when radiator drying. If you're fitting somewhere hard to access make sure you get the serial number off the back for the warranty to save moving it again.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-11-22

CX

It's superb to see that your Series5 OptimalDry Tumble Dryer is already making all your laundry days more efficient all round, Robert. It will be just as kind to your energy bills as it is to your clothing, and will certainly be more cost-effective than having to have the central heating on all day. We do also appreciate your comment regarding the serial number, as we're sure other customers will find it useful. ^DB at Samsung Support

NunoMiguel
5 (9,999)

2025-06-03

Worthing, West Sussex

5 (9,999)
I can honestly say that the Samsung Heat Pump Tumble Dryer is the best appliance I’ve ever bought! From the moment I started using it, I’ve been completely blown away. It’s incredibly energy-efficient — I’ve noticed a real difference in my energy bills. The drying performance is fantastic, and the clothes come out perfectly dry every time, without any shrinkage or damage. Plus, it’s much quieter than my old dryer, which is a huge plus! What I love most are the settings. The sensor drying feature is a game-changer — it adjusts the drying time based on the load, which means I never have to worry about over-drying. And it’s so gentle on my clothes. Even my delicates come out in perfect condition. Overall, this dryer has exceeded all my expectations. If you're thinking about upgrading, I can't recommend this enough. It’s truly worth every penny!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-06-03

CX

We are over the moon to see you are loving your Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Nuno! Thanks to Heat Pump Technology, your machine will reheat air that is in the drum to help maintain the awesome performance whilst helping you bring down those bills! The incredible OptimalDry™ technology will use moisture and temperature sensors to adjust the drying time, helping those bills go down whilst maintaining the sleek performance you deserve! ^LB at Samsung Support

SammyD
5 (9,999)

2024-10-27

West Midlands

5 (9,999)
Ordered from Samsung directly. Delivery was amazing, Delivery guys delivered into the house, and also unpacked and took away packaging. The product itself, its excellent. Very quiet, very efficient and clothes come out feeling lovely and soft. Also a light inside the drum, which is an added bonus. Would definitely order a Samsung product again if I needed to. Extended 5yr warranty for this product, which is excellent.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Chinh
5 (9,999)

2025-02-10

Birmingham, UK

5 (9,999)
This is my first tumble dryer so I'm not expected much because my experience with washer-dryer is not really good, clothes got wrinkle easily. But to my surprise this one work really well. Clothes come out dry, even smoother and fluffier than before. Only things I don't like is the door should be white together with the machine and if it can be a little more quite, it will be perfect.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
MaireadC
3 (9,999)

2025-08-18

3 (9,999)
Between AI damp detector and delay timer it’s a great dryer. Only drawback is the heat exchanger needs regular cleaning and is awkward to clean (The fins need to be vacuumed but debris is too damp to easily vacuum and the fins bend too easily.)/ impossible to thoroughly clean without full disassembly. As a result, the machine (but thankfully not the clothes) has a damp smell…

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

3 (9,999)

Ease of Use

2 (9,999)

Noise

1 (9,999)
Response from Samsung:
2025-08-18

Samsung

Thank you for taking the time to share this review with us of your Tumble Dryer Series 5 Optimal Dry™, Maire. We are pleased to read that you are impressed by the advanced features of this appliance, including Damp Alert and Drying Time selector. Still, we also appreciate that you don't find it easy to clean the heat exchanger, and please follow the steps available on pages 40 > 42 of the User Manual to complete this easily and effectively when required: https://downloadcenter.samsung.com/content/UM/202308/20230822111323208/Dryer_DV5000C_WEB_English.pdf If you need more help with making the most of your product, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

BlackRoses
4 (9,999)

2024-10-13

4 (9,999)
This is an almost perfect purchase for my family, only criticism is that the black colour of the plastics are not as dark black as the Samsung fridge we also own, also the cabinet of the dryer has a brushed black effect which is also slightly more brown/ lighter in hue that it appears in photographs. This however is not a big problem. Very happy so far with the product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-10-17

CX

Thank you for taking the time to share with us this positive review about your amazing Samsung Series 5 with OptimalDry™, Heat Pump Tumble Dryer. We are pleased to read that you are very happy with this appliance so far, especially thanks to its excellent drying performance, great value and extended 5-year warranty. We also appreciate that you would have preferred the Black colour of the Series 5 to be darker to match the Samsung fridge you own, as well as the rest of your furniture. From our end, we will certainly take your feedback on board, so we can use it to improve the design and colour of our future appliances, and to make the pictures of our products even clearer and more informative. In the meantime, we are confident that the Series 5 will keep all your laundry perfectly dry in the smartest and most efficient way possible ^CL at Samsung Support

SameerK
5 (9,999)

2025-08-03

5 (9,999)
I took this heat pump dryer in black colour and it is smashing it. The is perfectly working and dry my clothes very quickly and gently. It doesnot take 3 hours which many people have moaned about heat pump dryer. I am loving it. Highly recommend to purchase. I am looking to buy another washing machine and fridge from Samsung very soon.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-04

CX

We are over the moon to see you are loving your spectacular Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Sameer! Thanks to the incredible Heat Pump Technology, your dryer will reheat the air in the drum to be gentler on your clothes and reduce those energy bills! Along with the Quick Dry 35' function, you will get dry clothes in no time! ^LB at Samsung Support

Aid74
5 (9,999)

2025-01-29

5 (9,999)
Initially I was reluctant about heat pump due the long drying times specified but having run over 10 loads through it I’m glad I purchased it, most loads are taking around 90 mins & costing a fraction of my old vented dryer, this is under 20p an hour to run vs old one that was £1.40, stop thinking about it & get one absolutely love it!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
AF16
5 (9,999)

2025-09-11

Scotland

5 (9,999)
Dryer itself is great. Works well and plenty of options. Not sure why the visual gauge has been removed from the water tank such that you can see the level without removing the drawer. Was useful on the older model that this one replaced. Aware there's an automatic display alert when it's full but by that time it is really full.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-15

CX

Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

philip g
5 (9,999)

2024-11-22

5 (9,999)
We needed a new dryer because are old one had given up the ghost. Went down to our local Currys and saw this machine. It was just what we wanted, we have other Samsung products. MY wife was happy because it had a simple dial on the front and is easy to use. She was impressed with the looks of the machine and its ease of use.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-11-22

CX

We are ecstatic to see your new Samsung Series 5 Tumble Dryer has fit perfectly into your home, and thank you for your continuing loyalty to us! Drying clothes is no longer a chore, thanks to this spectacular machine! With features such as the Heat Pump Technology, helping you to keep those bills down, to SmartThings, giving you more control! We know you and your wife will continue to love your Tumble Dryer for years to come! ^LB at Samsung Support

Mad Al
5 (9,999)

2025-09-17

5 (9,999)
I purchased this dryer to replace my old indesit. The initial performance was excellent, quicker than I expected; and produced very dry towels. Imonitored the electricity consumption and found it to be less than half thatof my previous dryer. Over all I am very happy with this product; and would definitely recomend It.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-18

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

nexx
2 (9,999)

2025-04-02

2 (9,999)
If you have a dual tariff for electric, you can only define when the program ends via the dryer. Smart things (app) will let you start the program at a specific time but you are limited to one program and one dryness setting if doing so. Our old non-smart dryer was so much more versatile in terms of delaying start/end.

Features

1 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
kthjac
5 (9,999)

2025-01-29

5 (9,999)
From my first load I have found that the dryer drys the clothes without heat on the cloths only warm air. Could not believe how good this machine is and how it drys without the heat I expect from a tumble dryer. The settings are just right for all my type of clothes. The smart app is fantastic with the extra settings.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
jandaly
5 (9,999)

2025-02-23

5 (9,999)
It is much more efficient than my previous heatpump tumble dryer (different brand). Just the correct optimal capacity. The connectivity app is very convenient for me to control my various smart things devices whilst away from home. The drying settings are the optimal time for the various settings available.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
DavieG
5 (9,999)

2025-09-17

Scotland

5 (9,999)
Only had for a few days but it’s been used a lot already and so far so good it seems a very good purchase, the performance is great it has lots of features and programs to try and has a large capacity, the energy consumption looks good and the WiFi technology is an added bonus would definitely recommend.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-17

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

jmnf
3 (9,999)

2024-11-12

London

3 (9,999)
No issues with the dryer. But purchase support to navigate the million variables and also to install the Samsung Stacking kit live have been poor. The stacking kit was particularly fustrating as it was missings a few screws and the instructions were amazingly poor and non-intuitive for a 'consumer' brand

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Ease of Use

3 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-11-13

CX

Thank you for taking time to review your Tumble Dryer! We are thrilled that you are enjoying this appliance, with the Heat Pump Technology to name a few, we can see why you are liking it! We are sad to hear that you have not received the exceptional and professional service that we always strive for! Our friendly and helpful Home Appliances Team are on hand to answer any questions you may have, and get you up and running fully. You can find their contact details and opening hours here: https://spr.ly/6425sHKJf ^LB at Samsung Support

Jacko 64
5 (9,999)

2025-11-24

5 (9,999)
Compared to my last Heat Pump dryer this is much quieter and and easier to maintain. The water tray empties easily and the filters too. Drying performance seems to be what you expect and clothes come come out dry. Very happy with this machine and will be buying the matching Washing machine this week :-)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-24

CX

Excellent to see how much you are enjoying your Series 5 Tumble Dryer, Jacko! The Digital Inverter ensures that this machine runs at whisper quiet levels while it dries your clothes to perfection. It's incredibly straightforward to maintain, including clearing the filters and water tray. With the matching Washing Machine, your laundry days are set to be a breeze! ^SK at Samsung Support

Goose1167
4 (9,999)

2024-11-18

4 (9,999)
We had a vented dryer for 23 years and it just gave up so after a fair bit of research, we decided to purchase this heat pump dryer as it had a great write up on Which? Magazine. We have only used it acouple of times and so far it seems to have worked well although the drying times are extremely long.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-11-19

CX

Thank you for taking time to review your Samsung Series 5 Tumble Dryer! Drying clothes has never been smarter! Thanks to SmartThings, you can monitor your drying cycle including timing and energy consumption, helping you bring down those bills! We know you will grow to adore this machine even more than you are now, and we know those four-stars will turn into star dazzling five-stars! ^LB at Samsung Support

Jem59
5 (9,999)

2025-01-20

Leyland ,Lancashire

5 (9,999)
This machine has everything i needed and more ! The 8kg drum has great capacity and devours sheets and duvet sets whilst drying them perfectly . The design looks great and there are plenty of options to get the perfect dry for all of your laundry ,with fantastic efficiency and low cost running .

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-22

CX

Thank you for your wonderful feedback, Jem! We are thrilled to see that this incredible tumble dryer has given you that five star feeling, especially thanks to its sleek design, incredible performance and eco-friendly operation! ^CR at Samsung Support

Ren123
5 (9,999)

2024-12-28

Manchester

5 (9,999)
I'm really happy with my tumble dryer, especially the smart things connection. You can add it to your appliances and operate/adjust settings and programs from your phone. It's not as quiet as my new Samsung washing machine but that's expected, because of the heat pump. Definitely recommend it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-01-13

CX

Thank you for your review, Ren. We are pleased to see how pleased you are with your new tumble dryer! With SmartThings connectivity you can access settings and features with ease from your phone, as well as controlling certain functions. Quiet cycles and user-friendly controls means laundry will no longer feel like a chore or disrupt your days when relaxing at home! ^CR at Samsung Support

rururu
5 (9,999)

2025-02-15

Yeovil

5 (9,999)
Perfect for its purpose. I searched a lot before buying this dryer and I am very happy with my choice. Full load of clothes are perfectly dry for an hour program so you have everything ready in no time. Everyone who is unsure which one to choose you will not be wrong if you buy this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Saralou
5 (9,999)

2024-10-29

Derby

5 (9,999)
I have gone from a candy condenser dryer that took anything up to five hours to dry a small load of clothes to this magical machine! It dries even a heavy load in under two hours! The app even sendse a message when it has finished. I love everything about this dryer, fully recommend!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-10-30

CX

It makes us very happy to read that you love everything about your new and amazing Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Saralou! This impressive appliance will certainly make a world of difference compared to your previous one, because its advanced drying technology will ensure your laundry is gently, thoroughly and efficiently dry in the shortest time possible. Not only that, but it is also very smart, as it sends a notification to your smartphone when your laundry is ready, directly through the SmartThings app. Enjoy! ^CL at Samsung Support

MrsDW
3 (9,999)

2026-01-16

3 (9,999)
Product looks great online and I am looking forward to using it, but after delivery, we found deep within the manual, that the door reversal is not easy and convenient as implied on the website, but needs a technician or the warranty is invalidated. Please make this clearer Samsung.

Features

3 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-01-16

Samsung

Thanks for taking the time to leave a review of your Samsung Series 5 OptimalDry™ 8KG Smart Heat Pump Tumble Dryer. We're sorry to hear you are having difficulty with the reversal of the door. We ask that you contact us so that we can look into this and assist. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support

Anonymous12345
5 (9,999)

2024-10-27

5 (9,999)
Used to have a washer dryer which would take about 4.5 hours to dry and this can dry a full load in about 1.5 hours. Can dry smaller loads in about half an hour which is great. We will tell with time in terms of energy efficiency. Only slight downside is that it can get a bit loud.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Spark2024
5 (9,999)

2025-01-01

5 (9,999)
Quiet, energy saving and did the job. Don't need to worry the wet clothes and the moisture from hanging the clothes on the radiator in the winter anymore. Have been using it for 2 weeks, no issues so far. A bit expensive but it worths the money. Bought it in black friday deal.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-17

CX

We are pleased to read that you have been enjoying the superb drying performance and unmatched efficiency of your Samsung Series 5 Smart Heat Pump Tumble Dryer for two weeks already! This fantastic appliance will keep you happy and dry every season of the year and completely effortlessly! ^CL at Samsung Support

JeijiB
4 (9,999)

2024-12-26

Leicester

Capacity : 9 kg | Colour : White
4 (9,999)
Brilliant tumble dryer - dries clothes very well, is very quiet and captures moisture very well - so much so that i don't even have to open a window, unlike my previous make. One minor grumble, it won't connect to my wi-fi, unlike all my other smart devices...

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-09

CX

Great to see that you're enjoying your Series 5 Tumble Dryer and how efficiently it dries clothes, dispersing of any moisture automatically! The Digital Inverter ensures that it runs as quietly as possible, putting the cherry on top of a perfect machine. Your appliance is compatible with SmartThings, and therefore has the ability to connect to Wi-Fi. Please check out the following link for a handy guide on setting up this connection: https://spr.ly/6420aBVEM If you are unable to connect after following the above guidance, not to worry, our Support Teams will be happy to help. You can find their contact details and operating times here: https://spr.ly/6421aBVE3 We're sure that your dryer will earn that final star in no time! ^SK at Samsung Support

Solva
5 (9,999)

2025-02-01

5 (9,999)
I am very happy indeed with this purchase. It is very easy to operate, quiet and the clothes come out dry and soft. The water tank is easy to remove and empty. There is plenty of space for a large load. The fact that is is A++ rated as well is a real bonus.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-02-04

CX

It's a joy to receive your review, Solva, thank you so much for sharing your feedback! This reliable, stylish, powerful tumble dryer will serve you well for years to come! Plus, with easy cleaning, quiet cycles and eco-friendly performance, it's no wonder you're so impressed! ^CR at Samsung Support

Ramaya
4 (9,999)

2025-06-13

4 (9,999)
Great Machine with good programs, have only used it 4-5 times, so still learning. The lint trap works great and I suggest you empty it often so that it doesn't get clogged up. The only think I noticed is that it is a bit louder that our washing machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-13

CX

It is great to see you are loving your Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Ramaya! Thanks to the 2-in-1 filter, you can rest easy that your clothes are in good hands and will dry better than ever before! Along with Heat Pump Technology, your machine will reheat air in the drum, it will be gentler on your clothes whilst helping reduce your bills! With the Digital Inverter Motor, we know you can get peace and quiet whilst your dryer works hard to give your clothes the best experience! ^LB at Samsung Support

Luka1984
5 (9,999)

2024-07-21

Peterborough

5 (9,999)
Great tumble dryer, upgraded as the old one was too noisy. This Samsung is perfect, quite, look stylish, a lot of options , light inside when you open doors- very handful, Water Container on the top left corner, app functions, just perfect

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-07-22

Samsung UK Reviews Team

The great news is that your Series 5 Heat Pump Tumble Dryer will remain whisper quiet on any cycle, Luka, so won't be an unwanted distraction on your laundry days. It isn't just a pretty package either, as it is designed to offer efficiency throughout, so that it can swiftly get your clothing back to looking and feeling brand new. The interior light means that no socks will get to hide in any corners to avoid being paired up with their twin. ^DB at Samsung Support

glenco
5 (9,999)

2025-06-07

Capacity : 9 kg | Colour : White
5 (9,999)
This was purchased to replace a heat pump dryer from another manufacturer which developed a major fault. We already had a Samsung washing machine, which has not let us down, and we feel confident that the Samsung dryer will be just as reliable.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
youngy333
5 (9,999)

2023-12-11

5 (9,999)
Easy ti install and set up. Connecting to wifi and smartthings was so straight forward. Love the way it reports on the appliance energy usage. Helps me and my budget. Will buy more smart products from Samsung on the strength of this experience.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shigsy
1 (9,999)

2025-03-31

1 (9,999)
Dryer works amazing for drying clothes with minimal noise but unfortunately the main reason we bought it for the connected home features don't work, we can connect to the Internet but smartthings refuses to finish the registration process

Features

1 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

Ease of Use

2 (9,999)

Noise

3 (9,999)
Response from Samsung:
2025-03-31

CX

We are sorry to read that, although you are happy with the superb drying performance of your Samsung Series 5 Tumble Dryer, you have been struggling to make the most of its smart features and SmartThings. Please don't hesitate to speak to our SmartThings Support Team, who will be more than happy to assist you with this, so you can enjoy the premium experience this appliance is perfectly capable of delivering. You can contact our colleagues here: SmartThings support - https://www.samsung.com/uk/support/product-help/apps-services/ ^CL at Samsung Support

PJM1000
5 (9,999)

2025-01-09

South Yorkshire

5 (9,999)
We have replaced our old vented tumble dryer with this new Samsung dryer. We are so happy. Easy to use and easy to link to my phone app. (Even for a 72 year old!) It is so more economical in comparison. Would definitely recommend.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-27

CX

We are pleased to read that you have decided to upgrade to the fantastic Samsung Series 5 Heat Pump Tumble Dryer, and that you are so satisfied with it! Not only is this fantastic appliance very easy to use, as you can control and manage it with a tap on your mobile phone; but it is also incredibly efficient and quiet, and it comes with a large drum to save time and money. Congratulations on your new product, which will always keep you happy and dry! ^CL at Samsung Support

VinodUK
3 (9,999)

2025-01-12

3 (9,999)
Just bought it. Had an initial run and it seems to take too long. Let me see how it goes with subsequent use. It seems I couldn't proceed with registering this product without having to leave a review during the process! Strange.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-01-28

CX

Thank you for taking the time to review the Series 5 Tumble Dryer. We pride ourselves in creating appliances that exceed the expectations of our customers, and we regret to see this has not been the case for you on this occasion. If you have tried the different cycles and the run time is still too long, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Themainmanintheuk
4 (9,999)

2024-11-14

London

4 (9,999)
Works well. Clothes dry much quicker than shown on the display, quiet and user friendly. BUT when the door is reversed from left opening to right opening it does not seal properly so not able to use this feature, which is a pain.

Features

4 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

3 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-15

CX

We are elated to see you are enjoying the wonder that is the Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer! Thanks to the exceptional OptimalDry technology, moisture and temperature sensors adjust the drying time, helping bring down those costs and get you up and running quicker than ever before! We would love for you to have ease with switching sides, which is why we have put together a great video that will help resolve this, this can be found here: https://spr.ly/6424sRgmp If you need further assistance, our helpful Home Appliances Team will be on hand to get this resolved, and enjoying this stunning machine. Their contact details and opening hours can be found here: https://spr.ly/6425sRgmV ^LB at Samsung Support

HelenLydia1990
5 (9,999)

2024-11-12

Lincoln

5 (9,999)
Quiet, large drum and able to dry clothes for a family of four with ease. The shoe rack is incredibly useful too. The only thing I would like to see is a timer function, but other than that, I am already noticing the savings!!

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Nataly88
5 (9,999)

2024-11-13

London

5 (9,999)
I'm so happy that's I bought this pump dryer machine, it's so necessary and I solved the problem with high humidity in my house.The clothes are smells freshly and they are so flufy. This machine it's easy to use.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

Thank you for these lovely five-stars, Nataly. With the awesome Air Refresh function, it banishes lingering smells and refreshing with a gentle, streaming air cycle, we can see why you love it so much, and we know your clothes will be very thankful! ^LB at Samsung Support

DryerFan
5 (9,999)

2024-10-16

Hampshire

5 (9,999)
It is my first heat pump dryer and I'm so impressed by how quiet it is and how it's looked after my clothes. 9kg is perfect for a large family. We use it every day and so far it's managed our large loads quickly.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-10-20

Samsung Reviews

We're so happy to see you're loving the Series 5 Tumble Dryer, and great first impression too! We're glad to see you're putting it through its paces and taking advantage of the 9kg load for your family's laundry quickly and quietly! Many thanks for the five stars! ^CH at Samsung Support

akfxxx
5 (9,999)

2024-08-20

Gainsborough

5 (9,999)
This machine is so quiet, Easy to use. and dries very quickly. Great value for heat pump machine . And the rating should save money over its lifetime. Plus the two year Warranty has been extended to 5 years free.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-08-23

CX

Thank you for this five-star review about your amazing Samsung Series 5 Heat Pump Tumble Dryer! As you mentioned, this fantastic appliance isn't just very easy to use; but it is also very quiet, efficient and dries all your clothes thoroughly and gently for the greatest results. Not only that, but this fantastic model is also eligible for the extended 5-year warranty, so you can make the most of it with full peace of mind, knowing that we have you covered. Enjoy! ^CL at Samsung Support

JJ88
5 (9,999)

2024-12-16

Hertfordshire

5 (9,999)
This dryer is an absolute dream! The features are great and it's so easy to use. It's quiet compared to other dryers and it's gentle on the electricity bill. Easily my favourite appliance I've ever bought

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-12-29

CX

Thank you for reviewing your new tumble dryer! It's fab to see that the features, user-friendly controls and eco-friendly performance have left you feeling so positive! This incredible dryer will serve you well for many years to come! ^CR at Samsung Support

Amber0054
4 (9,999)

2025-01-06

4 (9,999)
A great upgrade from a very old standard tumble dryer with water draw that needed emptying i am yet to use all the new features but i am happy with how it works and it looks fabulous in my new house

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-01-21

CX

Thank you for taking the time to share your insight with us, Amber! We are over the moon to see how pleased you are with your new tumble dryer! With incredible performance and a wide range of intelligent features and cycles, we know you won't be disappointed! ^CR at Samsung Support

MarkC123
5 (9,999)

2025-01-05

South East England

5 (9,999)
I really like this dryer, it dries the clothes fast, doesn't create too much heat and so far my clothes have all been dried quicker than the expected time given at the beginning of the cycle.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-24

CX

We are pleased to read that you are fully happy and satisfied with your amazing Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Mark! This brilliant appliance will dry all your clothes swiftly, efficiently, smartly and thoroughly for a full premium experience. Enjoy! ^CL at Samsung Support

D00K
4 (9,999)

2024-12-20

4 (9,999)
Takes a bit of getting used to, the times horrify you but the sensors cut down the times thank goodness. Should save us money over the time we will have it. Last condenser dryer lasted 16yrs

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-06

CX

Thank you for taking the time to share your insight with us. We are delighted to see that although you had initial shock regarding the cycle times, the sensors allow you to dry your clothes efficiently, depending on the weight of the load! Enjoy! ^CR at Samsung Support

Fee R
5 (9,999)

2025-05-22

5 (9,999)
Recently invested in the Heat Pump dryer and it’s been great so far, simple to use, extremely well built and economical to run… can’t rate it highly enough and would recommend the investment

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-23

CX

Congratulations on your new and incredible Samsung Series 5 with OptimalDry™ and SmartThings, Heat Pump Tumble Dryer, Fee! We are glad to read that you are impressed by the user-friendly controls and top-quality design of this fantastic appliance, and that you are also happy with its unmatched efficiency and drying performance. This premium product is a great investment! ^CL at Samsung Support

SPillai
5 (9,999)

2025-06-29

London

5 (9,999)
It is user friendly. It is quiet. It is energy friendly and doesn't fry my clothes. It's has really good features that helps me navigate through the needs of my clothes. Overall outstanding

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-07-02

CX

Your Series5 Heat Pump Tumble Dryer will automatically detect the optimal cycle for any wash load, so you'll always get the best results every time. The whisper quiet way it runs means that it won't be an unwanted distraction while it's running, and the energy efficiency makes it just as kind to your bills as it is to your clothing. ^DB at Samsung Support

Pete63
5 (9,999)

2025-01-20

Hampshire

5 (9,999)
I'm now a real convert from old condensing tumble dryers. This one is so much quieter and energy efficient (especially when I use the timer delay and use low cost overnight electricity).

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-01-26

CX

We're over the moon to see you're loving the Series 5 Tumble Dryer, Pete! With its quiet, efficient and great drying abilities, it is indeed an amazing appliance and with SmartThings Energy, you can even reduce your energy bills! Many thanks for the five stars! ^CH at Samsung Support

Dnz007
5 (9,999)

2024-11-22

Derbyshire

5 (9,999)
Why did I not get one sooner ! Love the features on my dryer, especially the connection to SmartThings. Able to keep eye on what the dryer is doing, plus see how much it has cost to run.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-22

CX

Thank you for this incredible five-star review of your Samsung Series 5 Tumble Dryer! We have gone above and beyond to provide you with an exceptional appliance! We understand reducing your bills is very important, and thanks to SmartThings, drying your clothes has never been smarter! ^LB at Samsung Support

mumofboys
5 (9,999)

2025-01-27

Devon

5 (9,999)
Brilliant tumble dryer, I can't believe how much better this is than my old tumbler dryer and wish we had bought it sooner. Its so efficient and dries a load of washing really quickly.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Cottonsocks
5 (9,999)

2025-09-16

Devon

5 (9,999)
Looks stylish and smart. Great features including economical for energy. Good capacity and great performance drying loads easily. Fantastic example of Samsung technology in action

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-17

CX

We’re thrilled to read your thoughts and positive feedback about your gorgeously stylish Samsung Series 5 Tumble Dryer. It has some amazing features, such as Hygiene Care and Wrinkle Prevent; meanwhile, our Heat Pump Technology is the way forward for both performance and energy efficiency. Thanks for sharing with us and giving us five stars! ^EW at Samsung Support

Chaz97
5 (9,999)

2024-11-07

5 (9,999)
First time buying a heat pump dryer and really pleased with delivery and energy costs using this appliance compared to previous condenser dryer, saved £££ on electric in 1st month

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)

User manual & Downloads Product information sheet

Statement of Compliance

ver 1.0 | 0.24 MB

24.04.2024

ENGLISH

User Manual

ver 1.0 | 11.18 MB

22.08.2023

ENGLISH

User Manual

ver 1.0 | 4.25 MB

22.08.2023

ENGLISH

Product Support

Find answers to the questions you have about our products

Product Support

Get the most from Samsung device and services.

Live Chat

See how products work and get advice on which models fit your needs.