Tumble Dryer Series 5 Optimal Dry™ 9KG
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Highlights
Features
Dry clothes efficiently and hygienically
Dry efficiently and gently
Heat Pump Technology
Our Heat Pump Technology is the way forward for drying your laundry more efficiently. By reheating the air in the drum it’s gentler on even the most delicate of delicates. And it means you’ll use less electricity compared to a traditional condenser or vented tumble dryer , making it kinder on your bills and the environment too.
Tumble it all away
Hygiene Care
Now here’s a tumble dryer that does more than simply dry your laundry? Towels, bedding, clothes, soft toys… Hygiene Care infuses every load with high temperatures. Even though it’s powerful, it’s gentle on your laundry too. And an added bonus? It works whether items are washed or not.
- *Available on Android and iOS. An internet connection is required. † Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.
- * Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. ** Based on internal testing on the WW11BB944AGB model on a Cotton 40 degrees wash with the AI Energy Mode turned on compared to not using AI Energy Mode.
- *Available on Android and iOS. An internet connection is required.
Convenience
Durability
Hygiene
Performance
How to measure
Specifications
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Drying Capacity (kg)
9 kg
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Energy Efficiency Class
A++
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Noise Level (Dry)
62 dB
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Physical specification
600 x 850 x 600 mm
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Net Weight
52 kg
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Drying Capacity (kg)
9 kg
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Body colour
White
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Door
Carved Door (Black)
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Panel Display
LED
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Type of Dryer
Heatpump
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Cycle time (min)
210 min
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Energy Efficiency Class
A++
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Energy Consumption (annual)
258
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Condensation Efficiency Class
B
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Noise Level (Dry)
62 dB
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Refrigerant (Type)
R134a(Fluorinated greenhouse gas, GWP=1,430)
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Refrigerant (Charging, kg)
0.37
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Refrigerant (Charging, t CO2e, Hermetically sealed)
0.529
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Interior Drum Light
Yes
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Motor
AC
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Smart Check
No
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Reversible Door
Yes
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Child Lock
Yes
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Drum type
Diamond
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Dry Level
3 Levels
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Drying Rack
Yes
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Drying Time selector
Yes
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Mixed Load Bell / Damp Alert
Yes
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Wrinkle Prevent
Yes
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OptimalDry System
Yes
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Cool Air
Yes
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Iron Dry
Yes
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Outdoor
Yes
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Time Dry
Yes
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Towels
Yes
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Warm Air
Yes
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Wool
Yes
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Option List
Wrinkle Prevent, Dry Level, Dry Time, Damp Alert,Drum Light, Child Lock, Sound Off
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Bedding
Yes
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Quick Dry 35'
Yes
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Cotton
Yes
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Delicates
Yes
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Mixed Load
Yes
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Synthetics
Yes
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Downloaded
Yes
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Net Dimension (WxHxD)
600 x 850 x 600 mm
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Net Weight
52 kg
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Gross Dimension (WxHxD)
670 x 895 x 695 mm
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Gross Weight
51 kg
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Full Depth Including Protruding Part
650 mm
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Drum Material
Stainless
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WiFi Embedded
Yes
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SmartThings App Support
Yes
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Security Update Period (At least 5 years from launch of product)
31 December 2028
Reviews
Tumble Dryer Series 5 Optimal Dry™ 9KG
- Customers praise rapid, thorough drying of heavy loads in under two hours with automatic sensor adjustment
- Reviewers consistently note the dryer operates much quieter than previous vented models with noticeably lower energy bills
- Most appreciate smart features including smartphone control, SmartThings integration, and tailored fabric-specific drying programs
- Customers highlight large capacity, interior light, easy water collector access, and reversible door hinge for flexible installation
- A few mention minor issues with Wi-Fi connection or door sealing, though these rarely impact satisfaction
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
232 Reviews
2025-04-07
Northants
CX
Thank you for your loyalty to us, we will never disappoint you, Mike! With the Heat Pump technology, the air is reheated to be gentler on your clothes whilst being kinder on the environment and your bills! We appreciate your feedback regarding this feature, and we will take this on board to help improve our services. ^LB at Samsung Support
2025-09-28
Lincolnshire
CX
We’re thrilled to read your thoughts and feedback, Richard. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2026-06-23
Swn Y Mynydd, Halkyn
Samsung
Congratulations on your new Samsung Series 5 Heat Pump Tumble Dryer! The design is sleek, stylish and modern, the drum is premium and durable, and the operation is both quiet and powerful with plenty of cycles to cover all of your laundry needs. We appreciate your feedback regarding the water drawer, lint catcher, back legs and display. The water drawer is engineered from lightweight, semi-translucent materials to ensure it's easy for you to see how full it is and to empty it, and we want to reassure you that the build quality remains as premium and durable as the rest of your machine. It has a capacity of approximately 4.5 to 5 litres, and is designed to hold more than the moisture extracted from a maximum load of damp laundry, meaning it will never become full mid-cycle. If you prefer, you can instead connect the dryer directly to your household wastewater pipe or sink drain, letting the water empty automatically. The lint catcher is designed to sit flush inside the bottom rim of the door area, and features two lint catchers in one, maximising its size. The display interface is clean and easy to read, but if you prefer a more in-depth experience, your connected SmartThings app delivers a highly interactive control panel with beautifully designed graphics. The following link contains a guide to successfully levelling your appliance: https://www.samsung.com/ae/support/home-appliances/how-to-level-your-samsung-dryer/ Thank you for sharing your five-star review. We hope the above information is helpful, and we wish you many years of happiness with your dryer. ^EW at Samsung Support
2024-09-16
CX
Thank you for your review. We are pleased to see that although are finding the controls a little slow to respond, you are enjoying the performance and wide range of features. If the issue with controls persists or becomes worse, please don't hesitate to get in touch with our Home Appliance Specialists, who will happy to provide assistance. You can find all our contact methods and their operating hours here: https://spr.ly/6425o7P4V. ^CR at Samsung Support
2024-12-11
Northampton
CX
Thanks for your review, Andy! We are thrilled to see that this incredible tumble dryer has left you feeling positive thanks to its perfect sized drum, eco-friendly operation and sleek design. If your new dryer is making more noise than expected, please do not hesitate to contact our Home Appliance Experts, who will be happy to provide any support you need. You can find all our contact methods and their operating hours here: https://spr.ly/6425QNtd5 ^CR at Samsung Support
2025-09-20
Bradford
2024-09-13
Northamptonshire
CX
Thank you very much for your review, Sam, and for bringing this to our attention. We are very sorry to read that you are experiencing an issue with your new tumble dryer and find that it is not working as it should. We also apologise for the difficultly you have had dealing with our support teams so far. We are keen to resolve this with as quickly as possible, therefore, we encourage you to reach out to us again via your preferred method, so we can work with you to get a swift solution. All our different contact methods, along with their operating hours can be found here: https://spr.ly/6429om8zZ. ^CR at Samsung Support
2025-07-16
Ireland
CX
We're sorry to read about the issues you have faced with your Series 5 Tumble Dryer elongating cycles and showing error messages, Mike. This certainly isn't what we would expect from such a high quality machine, and we apologise profusely. The standard warranty for our home appliance products is 24 months, which if you purchased this dryer 18 months ago, you will still be within. We understand that you have been in touch previously, but please reach out to our Support Teams again for further advice on the next steps: https://www.samsung.com/uk/support/contact/ We're here to ensure that your dryer works as it should, so that you can enjoy a lengthy and reliable service from it. ^SK at Samsung Support
2025-10-28
Samsung
We're delighted to hear you've embraced the future of drying technology with the Series 5 OptimalDry Tumble Dryer, Bipin! As you rightly pointed out, Heat Pump Technology is the way forward, offering more efficient and thorough drying. By reheating the air inside the drum, it’s gentler on even the most delicate fabrics. Plus, it uses less electricity than traditional condenser or vented dryers, making it kinder to both your energy bills and the environment. With so many great features and benefits, this appliance is a fantastic addition to your home! ^CL at Samsung Support
2025-02-28
Dorset
2025-01-09
Castlebar, Co Mayo
CX
We're ecstatic to see you're loving the Series 5 Tumble Dryer, Johnny! With its excellent and efficient drying capabilities, and SmartThings implementation, resulting in reduced energy bills, there's a lot to love! Many thanks for the five stars! ^CH at Samsung Support
2025-10-04
London
CX
Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support
2025-10-23
Leeds
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2023-11-12
2024-11-18
Dartford, Kent
CX
Thank you for this awesome five-star review of your Series 5 Tumble Dryer, Shompa! We can see that this stunning sleek machine has fit in nicely into your home! With the awesome OptimalDry function, this uses moisture and temperature sensors to adjust the drying time, energy consumption is lowered to protect your bills! We know your bills and your clothes will be thankful for years to come! ^LB at Samsung Support
2025-02-05
Scottish Borders
2024-11-04
CX
We're sorry to hear about your experience with your Series 5 Heat Pump Tumble Dryer, this certainly isn't the experience we would expect from such a capable machine. To address this issue, please follow the guidance on the following link: https://spr.ly/6420S9bNK While it appears that you have been through support previously, if this issue persists, we would still recommend reaching out to our Support Teams, who will be more than happy to help resolve this for you. You can find their contact details and operating hours here: https://spr.ly/6422S9bNM You have a top of the range dryer, and we're here to make sure it benefits you. ^SK at Samsung Support
2025-01-22
CX
We are overjoyed to see that you now have that tumble dryer you were desperately missing! This powerful yet efficient and eco-friendly dryer is doing to make your life so much easier, especially once you have lots of baby clothes being washed. The soft, fresh results will continue to impress for years to come, and thanks to SmartThings connectivity you can get live notifications and interact with your dryer when your not at home! Enjoy! ^CR at Samsung Support
2025-12-23
Samsung
Thanks for taking the time to leave a review of your Samsung Series 5 OptimalDry™ 9KG Smart Heat Pump Tumble Dryer. We're glad you're enjoying using the tumble dryer, and we'd love to know how we could earn those extra two stars! If you'd like to give us your feedback, so we can improve you can do so by contacting us here where you can also find our operating times: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-01-28
Rotherham
2025-06-24
Fort william
CX
We are thrilled to see you are loving your Samsung Series 5 with Optimal Dry™ and SmartThings, Heat Pump Tumble Dryer! Thanks to the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the ultimate performance! Along with the 9kg drum size, you'll be drying more clothes quicker than ever before! Heat Pump Technology reheats air in the drum which is kinder on your delicates and will use less electricity, helping you bring down those bills! ^LB at Samsung Support
2025-03-27
North Wales
2025-01-31
Dorset
CX
We are glad to read that you are happy with your functional and dynamic Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer! Not only does this wonderful product boast a massive drum capacity of 9kg, allowing you to dry larger loads to save time and money; but it is also incredibly efficient, quiet and beautifully built. If you have any questions about how to make the most of it for a five-star experience, please also don't hesitate to speak to our Support Teams, who are always ready to help. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-09-06
West sussex
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying, Chris! ^EW at Samsung Support
2025-09-10
Plymouth
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2024-11-25
CX
Thank you for your feedback! We are thrilled you're loving your new tumble dryer, and appreciate your insight regarding the serial number location. We will be sure to take this into consideration in the future! ^CR at Samsung Support
2025-02-05
Berkshire
2025-05-29
Meath, Ireland
CX
Congratulations on your incredible Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, James! This fantastic appliance comes with a massive drum capacity of 9 kg, as well as with lots of useful features, for the most efficient and smartest way to dry your laundry. Keep enjoying! ^CL at Samsung Support
2024-11-10
CX
We're sorry to see that you are experiencing issues with your new Series 5 Heat Pump Dryer, Feride. The dC error code indicates that your dryer door is open, so please close the door, ensuring that there is nothing trapped between the door and the machine. If the code still shows after this, we'd recommend an engineer inspection. You can organise this here: https://spr.ly/6426S41vY With our support, we're certain that you will be able to have a positive experience with your brilliant dryer. ^SK at Samsung Support
2026-01-21
CX
We're delighted to see that you are enjoying the epic features of your Series 5 Tumble Dryer after enjoying our products for so long, Muddit! We love having you, and we're sure that you will be loving this appliance for years to come. ^SK at Samsung Support
2025-02-02
CX
We're over the moon to see you're loving the Series 5 Tumble Dryer, Prabu! With its sleek design, excellent drying performance and energy efficiency, it's a great appliance! Many thanks for the five stars! ^CH at Samsung Support
2024-09-29
Romford
CX
We are glad to see that you are finding your new and amazing Samsung Series 5 Heat Pump Tumble Dryer very easy to use, Guntaj! If you have any questions about how to enjoy a five-star experience with it, please also don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times here: https://spr.ly/6425UxlUf ^CL at Samsung Support
2025-09-20
Hayes
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-08-06
London
CX
Congratulations on your fantastic Samsung Series 5 OptimalDry™ Heat Pump Tumble Dryer, Kypriani! This brilliant appliance will keep you happy and dry in great smartness and efficiency ^CL at Samsung Support
2023-12-17
2025-12-17
36 Lilac Avenue
2024-11-16
Weston-super-Mare
CX
Thank you so much for your review, Andy! We are thrilled to see how much you are enjoying your new tumble dryer! With such a wide range of customisable cycle options, SmartThings connectivity and soft dry results, there is so much to enjoy! This incredible tumble dryer will serve you well for many years to come! ^CR at Samsung Support
2025-09-13
CX
Thanks for the great review and sharing your feedback with us, Alex! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-01-18
CX
We are thrilled to see you are loving your Samsung Series 5 Heat Pump Tumble Dryer, Etak! Thanks to Hygiene Care, your machine infuses every load with high temperatures, giving your clothes a gentler drying experience! You will be saving those important bills thanks to the Heat Pump technology! By reheating the air in the drum, it is gentler on the delicates! With the 2-in-1 filter, it collects fluff meaning the heat exchange filter needs changing less often than normal, and you will be reminded when it needs to be changed! We appreciate your feedback, and we will take this on board to help us improve our services! ^LB at Samsung Support
2025-11-08
CX
We are delighted to see you are loving your stunning Tumble Dryer, Mikey! Thanks to the huge 9KG drum size and Digital Inverter Motor, you'll get the ultimate performance! With SmartThings, you can monitor your energy usage, which will help you reduce those all important bills! Here is a great guide to help you get the most out of this: https://www.samsung.com/uk/smartthings/ ^LB at Samsung Support
2025-07-27
Samsung
We are sorry to see that your Tumble Dryer is now making a loud noise after so long of having the appliance, Bob. This is not what we expect to happen, and we have a great guide to help you resolve this noise issue which can be found here: https://www.samsung.com/uk/support/home-appliances/why-is-my-washing-machine-making-noises-and-how-to-fix/ For the extended 5-year warranty, this is seperate to your standard warranty and needs to be registered online, if this is not done within 90 days of purchase, then you will not be able to claim this. We will do everything we can to get your appliance repaired, and if we are unable to do this, we will look into other options available for you, which is what you have been offered here. If you need further assistance, please don't hesitate to contact us. You can find all the contact details and opening hours of our Support Team here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-12-31
CX
It's great to see that you're enjoying the capabilities of the brilliant Series 5 Tumble Dryer, Ron! We're sorry to see that you didn't feel that the included manual provided you with the correct level of information. The full manual is available on the product page on our website, under the 'Support' section. You can find it here: https://spr.ly/6422aRbiM For an explanation of the symbols shown on the display, please head to page 25, and you can find information regarding Wi-Fi connectivity to SmartThings on page 34. For any further support, our Support Teams are always on hand to help. You can find their contact details and operating hours here: https://spr.ly/6423aRbi3 Once this is resolved, you will be able to have a flawless experience with your dryer! ^SK at Samsung Support
2025-05-12
CX
We are thrilled to read that you have chosen the amazing Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer as the perfect replacement to your previous appliance, Deez! It is wonderful to know that you had a pleasant and speedy purchase experience as you ordered the unit directly from our website, and that you are already making the most of its SmartThings support, intuitive controls and superb drying performance. Samsung is always the best choice to enjoy smart and reliable appliances paired with excellent service! ^CL at Samsung Support
2025-03-14
2025-11-15
CX
We are elated to read that you are loving your new stunning Tumble Dryer, Nickie! From the Heat Pump Technology, helping you reduce those bills whilst still maintaining the sleek performance, to the Digital Inverter Motor, you'll get peace and quiet whilst you get this performance that you will love for years to come! ^LB at Samsung Support
2024-11-12
Bridgwater Somerset
CX
We are pleased that you are loving your Heat Pump Tumble Dryer, Mikey! This stunning appliance provides exceptional features including Quick Dry 35' and Hygiene Care, taking drying your clothes to a whole new level! Thanks to the exceptional SmartThings, drying just got smarter! Track your cycle and even start a cycle when you're not even at home! Making drying less of a chore! ^LB at Samsung Support
2025-10-17
Newcastle
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Tumble Dryer! From the sleek design to the incredible Digital Inverter Motor, you'll get the ultimate performance! ^LB at Samsung Support
2024-01-06
Coalville Leicestershire
CX
Thank you for taking the time to share with us this review about your experience with the Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer. While we are pleased to read that you think this is a great appliance, we also appreciate that you are not quite satisfied with the physical User Manual that came with it, as you wished it to be as informative and useful as the other one available online. More specifically, we understand that this would have made changing the direction of the door of your product, as well as using the panel and its functions, a bit easier from the beginning. From our end, we will certainly make sure to take your feedback on board, so we can use it to improve the documentation that comes with our tumble dryers to make them more useful and informative. In the meantime, we hope you can still enjoy this impressive product which, as you mentioned, also comes with the extended 5-year warranty for your full peace of mind. ^CL at Samsung Support
2025-12-14
CX
Thank you for sharing your feedback with us, Veerendra. We’re delighted to hear that you’re happy with the quality of your Samsung Series 5 Heat Pump Tumble Dryer. This model is designed to deliver outstanding energy efficiency with its A++ rating, advanced OptimalDry™ technology, and smart features that make laundry care easier and more convenient. We appreciate your comments regarding delivery and installation costs. These services are provided to ensure safe handling and correct setup of your appliance, and your feedback will be shared internally as we continually review how we offer the best value and experience for our customers. In the meantime, we hope you continue to enjoy the superb performance and benefits of your new appliance. ^CL at Samsung Support
2025-11-30
CX
We're delighted to hear that you're enjoying all of the fantastic features that your Samsung Series 5 Heat Pump Tumble Dryer has to offer, Steve. From the ease of use and the excellent drying capabilities, along with the superb levels of energy efficiency, this model makes laundry days a delight. Thank you for sharing your five star review! ^EW at Samsung Support
2024-07-15
Samsung UK Reviews Team
It's great to see that your Series 5 Optimal Dry Heat Pump Tumble Dryer has all the features that you need to get any item back to looking and feeling brand new. It's smart enough to even make suggestions as to which program would be the best to use depending on the load, so helps to take so much of the chore out or your laundry day. ^DB at Samsung Support
2025-10-28
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2024-11-21
CX
It's superb to see that your Series5 OptimalDry Tumble Dryer is already making all your laundry days more efficient all round, Robert. It will be just as kind to your energy bills as it is to your clothing, and will certainly be more cost-effective than having to have the central heating on all day. We do also appreciate your comment regarding the serial number, as we're sure other customers will find it useful. ^DB at Samsung Support
2025-06-03
Worthing, West Sussex
CX
We are over the moon to see you are loving your Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Nuno! Thanks to Heat Pump Technology, your machine will reheat air that is in the drum to help maintain the awesome performance whilst helping you bring down those bills! The incredible OptimalDry™ technology will use moisture and temperature sensors to adjust the drying time, helping those bills go down whilst maintaining the sleek performance you deserve! ^LB at Samsung Support
2024-10-27
West Midlands
2025-02-10
Birmingham, UK
2025-08-18
Samsung
Thank you for taking the time to share this review with us of your Tumble Dryer Series 5 Optimal Dry™, Maire. We are pleased to read that you are impressed by the advanced features of this appliance, including Damp Alert and Drying Time selector. Still, we also appreciate that you don't find it easy to clean the heat exchanger, and please follow the steps available on pages 40 > 42 of the User Manual to complete this easily and effectively when required: https://downloadcenter.samsung.com/content/UM/202308/20230822111323208/Dryer_DV5000C_WEB_English.pdf If you need more help with making the most of your product, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2024-10-13
CX
Thank you for taking the time to share with us this positive review about your amazing Samsung Series 5 with OptimalDry™, Heat Pump Tumble Dryer. We are pleased to read that you are very happy with this appliance so far, especially thanks to its excellent drying performance, great value and extended 5-year warranty. We also appreciate that you would have preferred the Black colour of the Series 5 to be darker to match the Samsung fridge you own, as well as the rest of your furniture. From our end, we will certainly take your feedback on board, so we can use it to improve the design and colour of our future appliances, and to make the pictures of our products even clearer and more informative. In the meantime, we are confident that the Series 5 will keep all your laundry perfectly dry in the smartest and most efficient way possible ^CL at Samsung Support
2025-08-03
CX
We are over the moon to see you are loving your spectacular Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Sameer! Thanks to the incredible Heat Pump Technology, your dryer will reheat the air in the drum to be gentler on your clothes and reduce those energy bills! Along with the Quick Dry 35' function, you will get dry clothes in no time! ^LB at Samsung Support
2025-01-29
2025-09-11
Scotland
CX
Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2024-11-22
CX
We are ecstatic to see your new Samsung Series 5 Tumble Dryer has fit perfectly into your home, and thank you for your continuing loyalty to us! Drying clothes is no longer a chore, thanks to this spectacular machine! With features such as the Heat Pump Technology, helping you to keep those bills down, to SmartThings, giving you more control! We know you and your wife will continue to love your Tumble Dryer for years to come! ^LB at Samsung Support
2025-09-17
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-04-02
2025-01-29
2025-02-23
2025-09-17
Scotland
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2024-11-12
London
CX
Thank you for taking time to review your Tumble Dryer! We are thrilled that you are enjoying this appliance, with the Heat Pump Technology to name a few, we can see why you are liking it! We are sad to hear that you have not received the exceptional and professional service that we always strive for! Our friendly and helpful Home Appliances Team are on hand to answer any questions you may have, and get you up and running fully. You can find their contact details and opening hours here: https://spr.ly/6425sHKJf ^LB at Samsung Support
2025-11-24
CX
Excellent to see how much you are enjoying your Series 5 Tumble Dryer, Jacko! The Digital Inverter ensures that this machine runs at whisper quiet levels while it dries your clothes to perfection. It's incredibly straightforward to maintain, including clearing the filters and water tray. With the matching Washing Machine, your laundry days are set to be a breeze! ^SK at Samsung Support
2024-11-18
CX
Thank you for taking time to review your Samsung Series 5 Tumble Dryer! Drying clothes has never been smarter! Thanks to SmartThings, you can monitor your drying cycle including timing and energy consumption, helping you bring down those bills! We know you will grow to adore this machine even more than you are now, and we know those four-stars will turn into star dazzling five-stars! ^LB at Samsung Support
2025-01-20
Leyland ,Lancashire
CX
Thank you for your wonderful feedback, Jem! We are thrilled to see that this incredible tumble dryer has given you that five star feeling, especially thanks to its sleek design, incredible performance and eco-friendly operation! ^CR at Samsung Support
2024-12-28
Manchester
CX
Thank you for your review, Ren. We are pleased to see how pleased you are with your new tumble dryer! With SmartThings connectivity you can access settings and features with ease from your phone, as well as controlling certain functions. Quiet cycles and user-friendly controls means laundry will no longer feel like a chore or disrupt your days when relaxing at home! ^CR at Samsung Support
2025-02-15
Yeovil
2024-10-29
Derby
CX
It makes us very happy to read that you love everything about your new and amazing Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Saralou! This impressive appliance will certainly make a world of difference compared to your previous one, because its advanced drying technology will ensure your laundry is gently, thoroughly and efficiently dry in the shortest time possible. Not only that, but it is also very smart, as it sends a notification to your smartphone when your laundry is ready, directly through the SmartThings app. Enjoy! ^CL at Samsung Support
2024-02-26
Hampshire
2026-01-16
Samsung
Thanks for taking the time to leave a review of your Samsung Series 5 OptimalDry™ 8KG Smart Heat Pump Tumble Dryer. We're sorry to hear you are having difficulty with the reversal of the door. We ask that you contact us so that we can look into this and assist. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2024-10-27
2025-01-01
CX
We are pleased to read that you have been enjoying the superb drying performance and unmatched efficiency of your Samsung Series 5 Smart Heat Pump Tumble Dryer for two weeks already! This fantastic appliance will keep you happy and dry every season of the year and completely effortlessly! ^CL at Samsung Support
2024-12-26
Leicester
CX
Great to see that you're enjoying your Series 5 Tumble Dryer and how efficiently it dries clothes, dispersing of any moisture automatically! The Digital Inverter ensures that it runs as quietly as possible, putting the cherry on top of a perfect machine. Your appliance is compatible with SmartThings, and therefore has the ability to connect to Wi-Fi. Please check out the following link for a handy guide on setting up this connection: https://spr.ly/6420aBVEM If you are unable to connect after following the above guidance, not to worry, our Support Teams will be happy to help. You can find their contact details and operating times here: https://spr.ly/6421aBVE3 We're sure that your dryer will earn that final star in no time! ^SK at Samsung Support
2025-02-01
CX
It's a joy to receive your review, Solva, thank you so much for sharing your feedback! This reliable, stylish, powerful tumble dryer will serve you well for years to come! Plus, with easy cleaning, quiet cycles and eco-friendly performance, it's no wonder you're so impressed! ^CR at Samsung Support
2025-06-13
CX
It is great to see you are loving your Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Ramaya! Thanks to the 2-in-1 filter, you can rest easy that your clothes are in good hands and will dry better than ever before! Along with Heat Pump Technology, your machine will reheat air in the drum, it will be gentler on your clothes whilst helping reduce your bills! With the Digital Inverter Motor, we know you can get peace and quiet whilst your dryer works hard to give your clothes the best experience! ^LB at Samsung Support
2024-07-21
Peterborough
Samsung UK Reviews Team
The great news is that your Series 5 Heat Pump Tumble Dryer will remain whisper quiet on any cycle, Luka, so won't be an unwanted distraction on your laundry days. It isn't just a pretty package either, as it is designed to offer efficiency throughout, so that it can swiftly get your clothing back to looking and feeling brand new. The interior light means that no socks will get to hide in any corners to avoid being paired up with their twin. ^DB at Samsung Support
2025-06-07
2023-12-11
2025-03-31
CX
We are sorry to read that, although you are happy with the superb drying performance of your Samsung Series 5 Tumble Dryer, you have been struggling to make the most of its smart features and SmartThings. Please don't hesitate to speak to our SmartThings Support Team, who will be more than happy to assist you with this, so you can enjoy the premium experience this appliance is perfectly capable of delivering. You can contact our colleagues here: SmartThings support - https://www.samsung.com/uk/support/product-help/apps-services/ ^CL at Samsung Support
2025-01-09
South Yorkshire
CX
We are pleased to read that you have decided to upgrade to the fantastic Samsung Series 5 Heat Pump Tumble Dryer, and that you are so satisfied with it! Not only is this fantastic appliance very easy to use, as you can control and manage it with a tap on your mobile phone; but it is also incredibly efficient and quiet, and it comes with a large drum to save time and money. Congratulations on your new product, which will always keep you happy and dry! ^CL at Samsung Support
2025-01-12
CX
Thank you for taking the time to review the Series 5 Tumble Dryer. We pride ourselves in creating appliances that exceed the expectations of our customers, and we regret to see this has not been the case for you on this occasion. If you have tried the different cycles and the run time is still too long, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2024-11-14
London
CX
We are elated to see you are enjoying the wonder that is the Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer! Thanks to the exceptional OptimalDry technology, moisture and temperature sensors adjust the drying time, helping bring down those costs and get you up and running quicker than ever before! We would love for you to have ease with switching sides, which is why we have put together a great video that will help resolve this, this can be found here: https://spr.ly/6424sRgmp If you need further assistance, our helpful Home Appliances Team will be on hand to get this resolved, and enjoying this stunning machine. Their contact details and opening hours can be found here: https://spr.ly/6425sRgmV ^LB at Samsung Support
2024-11-12
Lincoln
2024-11-13
London
CX
Thank you for these lovely five-stars, Nataly. With the awesome Air Refresh function, it banishes lingering smells and refreshing with a gentle, streaming air cycle, we can see why you love it so much, and we know your clothes will be very thankful! ^LB at Samsung Support
2024-10-16
Hampshire
Samsung Reviews
We're so happy to see you're loving the Series 5 Tumble Dryer, and great first impression too! We're glad to see you're putting it through its paces and taking advantage of the 9kg load for your family's laundry quickly and quietly! Many thanks for the five stars! ^CH at Samsung Support
2024-08-20
Gainsborough
CX
Thank you for this five-star review about your amazing Samsung Series 5 Heat Pump Tumble Dryer! As you mentioned, this fantastic appliance isn't just very easy to use; but it is also very quiet, efficient and dries all your clothes thoroughly and gently for the greatest results. Not only that, but this fantastic model is also eligible for the extended 5-year warranty, so you can make the most of it with full peace of mind, knowing that we have you covered. Enjoy! ^CL at Samsung Support
2024-12-16
Hertfordshire
CX
Thank you for reviewing your new tumble dryer! It's fab to see that the features, user-friendly controls and eco-friendly performance have left you feeling so positive! This incredible dryer will serve you well for many years to come! ^CR at Samsung Support
2025-01-06
CX
Thank you for taking the time to share your insight with us, Amber! We are over the moon to see how pleased you are with your new tumble dryer! With incredible performance and a wide range of intelligent features and cycles, we know you won't be disappointed! ^CR at Samsung Support
2025-01-05
South East England
CX
We are pleased to read that you are fully happy and satisfied with your amazing Samsung Series 5 OptimalDry™ Smart Heat Pump Tumble Dryer, Mark! This brilliant appliance will dry all your clothes swiftly, efficiently, smartly and thoroughly for a full premium experience. Enjoy! ^CL at Samsung Support
2024-12-20
CX
Thank you for taking the time to share your insight with us. We are delighted to see that although you had initial shock regarding the cycle times, the sensors allow you to dry your clothes efficiently, depending on the weight of the load! Enjoy! ^CR at Samsung Support
2025-05-22
CX
Congratulations on your new and incredible Samsung Series 5 with OptimalDry™ and SmartThings, Heat Pump Tumble Dryer, Fee! We are glad to read that you are impressed by the user-friendly controls and top-quality design of this fantastic appliance, and that you are also happy with its unmatched efficiency and drying performance. This premium product is a great investment! ^CL at Samsung Support
2025-06-29
London
CX
Your Series5 Heat Pump Tumble Dryer will automatically detect the optimal cycle for any wash load, so you'll always get the best results every time. The whisper quiet way it runs means that it won't be an unwanted distraction while it's running, and the energy efficiency makes it just as kind to your bills as it is to your clothing. ^DB at Samsung Support
2025-01-20
Hampshire
CX
We're over the moon to see you're loving the Series 5 Tumble Dryer, Pete! With its quiet, efficient and great drying abilities, it is indeed an amazing appliance and with SmartThings Energy, you can even reduce your energy bills! Many thanks for the five stars! ^CH at Samsung Support
2024-11-22
Derbyshire
CX
Thank you for this incredible five-star review of your Samsung Series 5 Tumble Dryer! We have gone above and beyond to provide you with an exceptional appliance! We understand reducing your bills is very important, and thanks to SmartThings, drying your clothes has never been smarter! ^LB at Samsung Support
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