Enjoy the Galaxy S20 with total peace of mind with the guaranteed buy-back program.

Enjoy the Galaxy S20 with total peace of mind with the guaranteed buy-back program.

Reduce purchase worry with the guaranteed buy-back program. Purchase a Galaxy S20 5G, S20+ 5G, or S20 Ultra 5G and opt into the guaranteed buy-back program to receive 50% of the full retail price if you choose to return your device within 24 months.Ψ

How it works

How it works

Step One
Step Two
Step Three
Step Four

Step One

Buy your Galaxy S20 on Samsung.com or the Shop Samsung app using your Samsung Account.

Step Two

If you want to return your Galaxy S20 at any time before 24 months have passed, initiate a return request on your Samsung Account My Orders page.

Step Three

Follow our instructions for returning the phone. We will review the condition of your phone—it must operate normally and have no damage beyond normal wear and tear.

Step Four

If your phone is in good condition, you receive 50 percent of the full retail price at the time of your purchase as a credit to your payment account.

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Learn more by reading our FAQs and Terms and Conditions .

Learn more by reading our FAQs and Terms and Conditions .

See how much you can get back

See how much you can get back

See how much you'll get back

Ψ Purchase from Samsung a new qualifying Galaxy device (“Program Device”), enroll in the Buyback Program, and if you return the Program Device in satisfactory condition within 24 months of purchase, you will receive a credit to your payment method in the amount of 50% of the full retail price of the Program Device typically within 2-3 weeks (the “Buyback Credit”).Show More
Ψ Purchase from Samsung a new qualifying Galaxy device (“Program Device”), enroll in the Buyback Program, and if you return the Program Device in satisfactory condition within 24 months of purchase, you will receive a credit to your payment method in the amount of 50% of the full retail price of the Program Device typically within 2-3 weeks (the “Buyback Credit”). Satisfactory condition of Program Device means: that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled. If Samsung determines your Program Device is not in satisfactory condition, the Program Device will be returned to you at no charge and you will not receive a Buyback Credit. Participation in this program does not excuse you from contracts with your carrier. Samsung reserves the right to discontinue this offer. The Buyback Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. See full terms here. Show Less