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Exiting Kids Mode without PIN Code

If you forgot or lost your PIN code for Kids Mode app, you can re-install and reset the app.

Exiting Kids mode without the PIN

• You will lose all saved profiles and saved settings for Kids Mode app.
• You will need to re-install the app and setup new profile and PIN code.

  1. Briefly hold down the Power Key and touch Power Off.

    Samsung Hold the Power Key and Touch Power Off
  2. Touch POWER OFF to confirm.

    Samsung Touch POWER OFF to Confirm
  3. With the device turned off, press and hold the Power Key.

  4. Release the Power Key once the Samsung logo appears, then press and hold the Volume Down Key until the device starts up. 

  5. The device will start up in Safe mode

  6. From the Home screen, touch Apps.

  7. Touch More options > Uninstall/disable apps.

    Touch More Options > Uninstall/Disable Apps.
  8. Touch the minus icon on Kids mode app to uninstall.

    Samsung Touch Minus Button to Uninstall
  9. Touch UNINSTALL to confirm deletion.

    Samsung Touch UNINSTALL

    You will lose all saved profiles and saved settings.

  10. To Exit from Safe mode, hold the Power Key and touch Restart.

    Samsung Hold Power Key and Touch Restart
  11. Touch RESTART to confirm.

    Samsung Touch RESTART to Confirm
  12. Once your device reboots, touch the Kids Mode app to Download and re-install the app.

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