1. Home
  2. /
  3. Manage and access your Samsung Cloud storage

Manage and access your Samsung Cloud storage

Phone showing Cloud storage usage screen

As a Samsung customer, your phone gets free storage in Samsung Cloud! That means you can sync and back up photos, apps, contacts, data, and so on using Samsung Cloud on your phone. But if you need more, you can purchase additional space at any time. You can also access Samsung Cloud via our web portal.

Note: Available screens and settings may vary by wireless service provider and software version. Samsung Cloud may not be available depending on your country or carrier.

Access Cloud from home screen

Easily access your Cloud account by adding the icon to your Apps screen.

From Settings, tap Accounts and backup, and then tap Samsung Cloud. Tap the More Options button in the top right corner then tap Settings. Next tap the slider next to Show Samsung Cloud icon to add the icon to your Apps screen.

Samsung Cloud settings with Show Samsung Cloud icon switch on

View your Cloud usage

If you aren't sure how much storage you're using, you can check on your phone.

From Settings, tap Accounts and backup, and then tap Samsung Cloud. Tap the Cloud usage circle under your name to see a breakdown of your usage.

To view what photos and videos are saved on the Cloud, navigate back to the Samsung Cloud home page. Tap Gallery, and then tap the arrow next to Recently added. Tap All to see the images that are stored on both your phone and the Cloud. Or, tap Cloud only to see which files are only stored on Samsung Cloud.

You can also see your cloud usage, and download your photos by accessing Samsung Cloud on the web.

Cloud usage and available storage space on Samsung Cloud

Note: You will receive a notification before you hit your storage limit.

Samsung Cloud storage options

With the Basic Plan, you can save many different files on Samsung Cloud at no extra cost. You can also expand your storage with a Premium storage plan.

To find the different plans, navigate to Settings, and then tap Accounts and backup. Tap Samsung Cloud, and then tap Storage plan. Swipe left or right to see the different plans.

Here are the three storage subscription plans you can choose from:

Basic storage plan displayed on phone
  • Basic plan: Anyone with a compatible Samsung phone or tablet gets the basic plan for no extra charge. Unlimited storage is provided for preloaded Samsung apps, such as Contacts and Calendar.

  • 50GB: $0.99 per month; get more storage space by upgrading your account.

  • 200GB: $2.99 per month; our biggest storage plan, so there's plenty of room for all your stuff.

Subscribe to a Premium plan for more storage

Already running out of storage? You can purchase one of the subscription plans by following the steps below.

From Settings, tap Accounts and backup, and then tap Samsung Cloud. Tap Storage plan, and then swipe left or right to select your desired plan. When you're ready, tap Upgrade. Tap I agree to accept the Terms and Conditions, and then tap NEXT. Tap Buy, and select a payment method (for example, Samsung Pay or Credit card), and then tap BUY again.

200GB storage plan displayed on phone

Note: If you do not see an option to purchase more storage, contact Samsung Support for help.

Was this content helpful?

Comments:
1623 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864