1. Home
  2. /
  3. Supported file formats for Samsung Cloud

Supported file formats for Samsung Cloud

Samsung Cloud home screen displayed on phone

Before you go uploading your entire phone to Samsung Cloud, make sure all your different file types are supported. Otherwise, you may think something is backed up when it's not - and then accidentally delete it forever. But don't worry, Samsung Cloud supports all kinds of files.

Note: Available settings may vary by carrier and software version. Not all countries or carriers support this service.

Supported files in Samsung Cloud

You can upload everything from photos and videos to documents and songs to Samsung Cloud, but they need to fit the requirements listed below. The following file types are supported in Samsung Cloud:

  • Photo and Video Files: Samsung Cloud automatically uploads all of the photos and videos in Gallery in their original formats except those protected by DRM (Digital Rights Management).

  • Document Files: Samsung Cloud supports hwp, gul, pdf, doc, xls, ppt, docx, xlsx, pptx, htm, html, and txt.

  • Audio Files: Samsung Cloud is able to upload MP3, M4A, 3GA, AAC, OGG, OGA, WAV, WMA, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, and more.

  • File Size Limitation: Individual files over 1GB will not be uploaded.

Was this content helpful?

Comments:
180 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864