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Use SideSync 4.7 to Connect a Phone to a Computer

Use SideSync 4.7

There are two ways to connect a phone and a computer using SideSync 4.7. You can connect them using the USB cable or using a Wi-Fi connection. When using Wi-Fi for the connection, make sure that both devices are connected with the same Wi-Fi network. 

Use a USB Cable to Connect a Phone to a Computer

If you have not downloaded SideSync on your computer, learn about Downloading SideSync 4.7 on Your Computer.

  1. Make sure your phone is connected to the PC via USB cable.

  2. Open the SideSync App on both devices.

  3. You will see the on-screen instructions on both devices. Follow the on-screen instructions and then touch OK on both devices.

  4. Both devices are now connected. You are now ready to start using SideSync.

Use Wi-Fi to Connect a Phone to a Computer

If you have not downloaded SideSync on the computer, learn about Downloading SideSync 4.7 on your Computer.

  1. Make sure both devices are connected to the same Wi-Fi. 

  2. Open the SideSync app on both devices, and then make sure Wi-Fi is turned on for both devices. 

  3. Follow the on-screen instructions and then touch OK on both devices. 

  4. Both devices are now connected. You are now ready to start using SideSync. 

Troubleshoot: : My Devices are not Connecting automatically

Both devices should automatically sync. If a phone is not connecting automatically, see below troubleshooting:

If Automatic Connection Does Not Work Using USB:

  • Make sure that both devices are connected with the supplied Samsung USB cable.

  • Make sure that USB cable is correctly plugged in.

  • Make sure that you choose Transfer media files on the Notification Panel.

  • Make sure to check if the phone is properly displayed in 'Portable Device' on the computer.

  

If Automatic Connection Does Not Work Using Wi-Fi:

  • Make sure that you enable auto connect in the SideSync settings on both devices.

  • For computer: Open SideSync and then navigate to MORE > Settings > Connections > select Automatically connect to the phone which has been connected previously.

  • For mobile devices: Open the SideSync App and then navigate to More Options > Settings > touch the slider next to Auto connect devices.

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