1. Home
  2. /
  3. Use Samsung Cloud's different features on your phone

Use Samsung Cloud's different features on your phone

Person using Samsung Cloud on their phone

There's no need to worry about all your important data. You can upload all of your files to Samsung Cloud. This storage service lets Galaxy users easily sync, back up, or restore their phone's data to an online cloud. As a Samsung customer, you get free storage! And can purchase more, if needed.

Note: Available settings may vary by carrier and software version. Not all countries or carriers support this service.

Use Samsung Cloud with your Samsung account

If you want to use Samsung Cloud, you will need to sign into your Samsung account. This lets Samsung store your data on its cloud servers.

You can use the same Samsung account on multiple devices. View, modify, or delete files on one device, and the changes will be reflected on all devices using the same Samsung account. For example, if you delete a photo on your phone, it will also be deleted on your other devices as well.

And you don't have to worry about losing anything because your data will always be protected. Even if your Samsung account is removed from the phone, your files will remain on the cloud. When you sign back in with the same Samsung account, the data will be synced again.

Samsung account sign-in screen

Note: If you are having trouble signing into your Samsung account, you can reset or retrieve your password.

Sync, back up, and do more using Samsung Cloud

Once you've signed into your Samsung account, you can fully enjoy Samsung Cloud. Check out the information below to sync, back up, and do loads more with Samsung Cloud.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Message Us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with new/existing order

(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864