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Use the Samsung PC Help app for your Windows 10 computer

Woman looking at PC

Even though we use computers and laptops on a daily basis, the truth is most of us don't really know everything about how they work. Don't worry, you don't need to be an engineer to figure out your Windows 10. Instead, use the Samsung PC Help app to get all of the answers you need. It has support content for different Samsung PCs, and you can even register your specific model.

Note: Available screens and settings may vary by service provider, software version, and model.

Set up Samsung PC Help

Maybe you just got a brand-new PC and aren't really sure how to use it. Just open up Samsung PC Help to learn all about it.

On your phone, navigate to and open the Google Play Store. Search for and then install Samsung PC Help. After it downloads, open the app, and then tap OK. If desired, you can register your specific PC by entering the first 4 digits of its serial number. Tap Register, and then select the appropriate model. Your product will now be registered, and you'll get tailored content just for your model.

Now you can browse the different categories, such as Help Videos, FAQs, and more, to learn more and solve issues with your PC. While you're browsing, you can change the model (if you have another registered) by tapping the model number next to My Product.

Register PC product number to Samsung PC Help app

Note: To register more products, navigate to the Samsung PC Help Home screen, tap Settings, and then tap Register.

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