Find the model number, serial number, and menu information details for your Samsung TV, Projector, or smart monitor

If you're wondering where to find the model code, serial number, and other product details for your TV, Odyssey Ark, or projector, check the About This TV (or Projector) page. This page provides helpful information if you need to check the serial number, find the current software version, or view other details. Everything you need can be found here

Find the model number, serial number, and menu information details for your Samsung TV, Projector, or smart monitor

Note
To find the user manual and other information about your product, please enter the model code or product name on the Samsung Downloads page.

Locate your device's data

 

Your TV, projector, or smart monitor has all its important details in one spot. To find the page, navigate to Settings (All Settings), and then select Support. Select About This TV (About This Projector, About This Monitor, or Contact Samsung) to open the page, which is categorized by contact info, product info, and Smart Hub info.

Note: The model code and serial number can also be found directly on the device. For TVs and smart monitors, these details are typically located on the back panel. For Projectors, they are usually found on the bottom surface. 
 

 

Device-specific information:

  • Model Code: Check the model type of your device, which includes information like the country of origin and screen size.

  • Serial Number: See your unique manufacturer serial number.

  • Software Version: View the currently installed software type.

  • Status Code: Displays error messages by numerical code.

  • Sub-micom Version: View the name of the embedded microchip.

  • e-Manual Version: An electronic troubleshooting guide for different features and settings.

  • Wired MAC Address: Check the Ethernet address of the adapter.

  • Wireless MAC Address: Find the network address for the device.

  • Bluetooth Address: Used for connecting speakers or headphones wirelessly.

  • Smart Control Bluetooth MAC Address: Displays the network address for the physical remote.

  • Smart Control Battery Status: Keep track of the Smart Control remote’s battery percentage.

  • Number of mobiles with Ambient Auto on: Check the devices with Ambient mode, which shows an image or timestamp when the screen is not in use.
     

Smart Hub info for specific channels and apps:

  • Unique ID: Access the identification number for your Smart Hub features.

  • Unique Device ID: Shows the individual number for your device.

  • Netflix ESN: View the electronic serial number used by Netflix to recognize your device.

 

Register your device:

 

If you're looking to register your Samsung product with your Samsung account, we've got you covered! Visit our How to register a Samsung product guide for step-by-step instructions tailored to your device. Whether you're registering a TV, Projector, smart monitor, or any other Samsung product, our support content will help you complete the process quickly and easily. Don't forget, signing into your Samsung account on the device can automatically register it for you. 

 

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