How to make and receive phone calls on your Galaxy Z Flip

The Galaxy Z Flip series offers a seamless and intuitive experience for making and receiving phone calls from the main screen and the FlexWindow (Cover screen). Below, we’ll guide you through the process, including advanced features like three-way calling, managing multiple calls, and customizing call settings to suit your preferences.  
Person holding a Samsung Galaxy Z Flip receiving a call on the cover screen.
Person holding a Samsung Galaxy Z Flip receiving a call on the cover screen.

How to make and receive phone calls on your Galaxy Z Flip

Note
Available features may vary depending on the device model, software version, and carrier.

Make a phone call

From the Home Screen

  1. Open the phone, and then tap the Phone app on the Home screen.
    Phone app icon highlighted on the home screen of a Galaxy Z Flip7.
  2. Tap the Recents tab at the bottom of the screen to enter the phone number. Or, tap the Contacts tab, and then select a contact from your address book.
    Phone app icon highlighted on the home screen of a Galaxy Z Flip.7
  3. Tap the Call icon (the green phone) to initiate the call.Contact card for Mom displayed in the Phone app.

From the FlexWindow (Cover screen)

  1. First, add a Contact Widget to the cover screen. With the phone open, navigate to and tap Settings.
    Galaxy Z Flip7 showing the Settings app highlighted on the home screen.
  2. Tap Cover screen, and then tap Widgets.
    Widgets option highlighted in Settings on a Galaxy Z Flip7.
  3. Tap the Phone widget or the Contacts widget. For some models, you may need to tap the Direct Dial widget.
    Phone widget selected in the widget list on a Galaxy Z Flip7.
  4. Now, swipe left on the FlexWindow (Cover screen) to access the Recent calls widget or Contacts widget and make a call directly.
    Phone widget with no recent calls displayed on the Flex Window.
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Answer a phone call

Note
Calls cannot be answered on the FlexWindow (Cover screen) when Do not disturb is turned on.

Answer a call

  • When a call comes in, you can swipe the Answer button (the green phone icon) towards the right on the incoming call screen. This option is accessible when viewing the FlexWindow (Cover screen) or main screen.
    Incoming call screen on the Samsung Galaxy Z Flip7 with options to accept or reject the call.
  • If Do not disturb is enabled, an incoming call will be indicated by a flashing phone icon in the top left corner of the main screen, within the Notification bar. To answer the call, swipe down from the top left corner of the screen to expand the notifications view, then tap the Answer button.
    Incoming call notification on the Samsung Galaxy Z Flip7 with green accept and red decline icons.

Customize answer call options

  1. With the phone open, navigate to and open the Phone app.
    Phone app settings menu on a Samsung Galaxy device with Settings highlighted.
  2. Tap the More options icon (the three vertical dots) in the top right corner, and then tap Settings.
    Flip options settings on a Samsung Galaxy phone showing Open phone to answer calls
  3. Tap Flip Options, and then tap Open phone to answer calls to enable the switch.
    Flip options settings on a Samsung Galaxy phone showing Close phone to end calls toggled on.

 

Now calls will be automatically answered when you open your phone during an incoming call.

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End a phone call

End a call

To manually end a call from the FlexWindow (Cover screen) or the main screen, simply tap the End call button (represented by the red phone icon) while the call is active.
Notification bar on the Samsung Galaxy Z Flip7 showing ongoing call with red end call icon.

If you've minimized the Phone app during the call to use another app, you can swipe down from the top-left corner of the screen to open the Notification panel. From there, tap the End call button to terminate the call.
Incoming call displayed on Samsung Galaxy Z Flip7 cover screen with green and red call buttons.

Customize end call options

  1. With the phone open, navigate to and open the Phone app.
    Phone app settings menu on a Samsung Galaxy phone with Settings highlighted.
  2. Tap the More options icon (the three vertical dots) in the top right corner, and then tap Settings.
    Flip options settings on a Samsung Galaxy phone showing Close phone to end calls enabled.
  3. Tap Flip Options, and then tap Close phone to end calls to enable the switch.
    Call screen on a Samsung Galaxy device showing ongoing call with red end call button highlighted.

Now calls will automatically end when you close your phone during a call.

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Manage three-way calls

Add a third caller during a call

  1. During an active call, tap the + Add Call button. From here, you can:
    • Tap the Keypad and enter a number to call.
    • Tap the Recents tab, and then select a number from your call logs.
    • Tap the Contacts tab, and then select a contact to call.
      Add call button highlighted in the in-call menu on a Galaxy Z Flip7.
  2. Next, tap the Call button (the green phone icon) to activate the call. Once the other party answers, you can:
    • Tap Merge to connect all three callers.
    • Tap Swap to alternate between callers.Dial pad open with the call button highlighted on a Galaxy Z Flip7.

Answer a second incoming call during a call

While on a call, swipe the Answer button (the green phone icon) towards the right to accept a second incoming call.

Answer and decline call options displayed for an incoming call during a call.

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Adjust Flip options in call settings

Turn off the speaker when the phone opens

  1. With the phone open, navigate to and open the Phone app.
    Phone app settings menu on a Samsung Galaxy device highlighting Settings.
  2. Tap the More options icon (the three vertical dots) in the top right corner, and then tap Settings.
    Samsung Galaxy call settings screen showing Turn off speaker when phone opens toggle switched on.
  3. Tap Flip Options, and then tap Turn off speaker when phone opens to enable the switch.
    Samsung Galaxy call settings showing multiple flip options including Turn off speaker when phone opens.


The speaker will now be automatically disabled when you open the phone during a call.

Turn on the speaker when the phone closes

  1. With the phone open, navigate to and open the Phone app.
    Phone app settings menu on a Samsung Galaxy device highlighting Settings.
  2. Tap the More options icon (the three vertical dots) in the top right corner, and then tap Settings.
    Samsung Galaxy phone call settings screen showing the option Turn on speaker when phone closes.
  3. Tap Flip Options, and then tap Turn on speaker when phone closes to enable the switch.Samsung Galaxy phone call settings screen with Turn on speaker when phone closes toggle enabled.


The speaker will be enabled when you close the phone during a call.

Close the phone to end calls

  1. With the phone open, navigate to and open the Phone app.
    Galaxy Z Flip7 showing call settings menu with Settings option highlighted.
  2. Tap the More options icon (the three vertical dots) in the top right corner, and then tap Settings.
    Flip options menu with Close phone to end calls toggle turned on.
  3. Tap Flip Options, and then tap Close phone to end calls to enable the switch.
    Galaxy Z Flip7 home screen with Settings app highlighted.


Phone calls will automatically end when you close the device. 

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Add a call widget to the FlexWindow (Cover screen)

  1. With the phone open, navigate to and open Settings.
    FlexWindow settings screen with Widgets option highlighted.
  2. Tap Cover screen, and then tap Widgets.
    FlexWindow widget list with Phone option highlighted.
  3. Choose the Phone widget or the Contacts widget. For certain models, you may need to tap the Direct Dial widget.
    FlexWindow showing Phone widget with no recent calls.

Once added, swipe left on the FlexWindow (Cover screen) to access the Recents call widget or Contacts widget, and make your call.

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