Charge your Samsung Galaxy XR headset

Keep your Samsung Galaxy XR headset powered up with these simple steps for charging the battery pack and using the headset while charging.
Galaxy XR headset placed on a table connected to a power cable.
Galaxy XR headset placed on a table connected to a power cable.

Charge your Samsung Galaxy XR headset

Note
 Always use compatible charging devices and accessories.

Charge the battery pack

Before using your Samsung Galaxy XR headset, ensure the battery pack is fully charged.

  1. Connect the USB-C Cable: Plug one end of the USB-C cable into the battery pack and the other end into the wall charger.
  2. Plug into a wall outlet: Connect the wall charger to a power source. The indicator light will show the charging status.
  3. Check connections: If the indicator light flashes, disconnect and reconnect the cable. Ensure it's properly connected to both the battery pack and wall charger.
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Power the headset while wearing it

Person wearing a Galaxy XR headset connected to a power cable.
While wearing the headset, keep the battery pack close (e.g., in a pocket) and ensure the power cable is free from obstructions.
  1. Connect the power cable: Insert the cable by sliding the cable end into the power connector on the headset until it clicks. Connect the other end to the battery pack.
  2. Charge while using: Connect the battery pack to the wall charger with the USB-C cable, and plug it into a wall outlet. Once fully charged, disconnect the battery pack from the charger, and unplug the charger from the wall outlet.
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Disconnect the power cable

Close-up of Galaxy XR headset showing highlighted area where the power cable connects.

When not using the headset, disconnect the power cable to save energy and avoid wear on the connectors. 

  1. Press the USB release button: Locate and press the USB release button on the battery pack. 
  2. Remove the cable: Gently pull the power cable out of the charging port on the battery pack.
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Charging best practices

Here are some essential tips to help you maximize your headset's battery life and ensure safe charging:

  • Use compatible accessories: Always use chargers, power cords, and cables specifically designed for your headset to ensure optimal performance and safety. 
  • Avoid metal and magnetic materials: Keep your headset away from metal objects like coins and magnetic materials such as credit cards to prevent reduced charging efficiency or potential damage.
  • Handle cords with care: Avoid bending or damaging the power cord, as this can lead to safety hazards or charging issues.
  • Inspect before use: Never use damaged power cords, plugs, or loose electrical sockets. Always check for any signs of wear or damage before plugging in.
  • Disconnect properly: When disconnecting the power cord, gently unplug it instead of pulling it excessively to avoid damage.
  • Keep dry: Avoid touching the headset, power cords, plugs, or sockets with wet hands or in damp environments to prevent electrical hazards.
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By following these simple guidelines, you can keep your headset's battery in great shape and enjoy uninterrupted usage for all your virtual adventures! For more help, visit our support page.

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