Card Management
Update your personal information, lock your card, request a new card, dispute a transaction, and more.
Card Management
What should I do if my card is lost or stolen?
If your card is lost or stolen, you can lock your card in the Samsung Wallet app or at https://card.samsung.com. For instructions on how to do this, refer to the next section.
You may report a lost or stolen Samsung Galaxy Card 24 hours a day, seven days a week by logging into your online account at visit Barclays US . Please review your account for any purchases you did not make, and report them online or contact customer service by calling 1-866-297-0653.
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How do I lock or unlock my card?
In Samsung Wallet
- Open the Samsung Wallet app and tap Samsung Galaxy Card.
- Tap the three dots in the upper right corner and tap 'Lock card.'
- Tap the 'Lock card' toggle.
In browser:
- Sign into your account at https://card.samsung.com.
- Click 'Card management' in the sidebar.
- Click the 'Lock card' toggle.
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How do I update my personal information for billing and payment? (Address, phone number, etc.)
Go to the Barclays US app or website, or contact Barclays to update your information.
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How do I request a replacement card?
Go to the Barclays US app or website, or contact Barclays to order a replacement card.
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How do I cancel my card?
How do I dispute a transaction?
Go to the Barclays US app or website, or contact Barclays to dispute a transaction.
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