How to back up your Galaxy Watch before repairing a broken back cover

If your Galaxy Watch has a cracked or broken back cover, it will need to be serviced at a repair center. Before handing over your device, it is highly recommended to back up your personal data to prevent any data loss during the repair process.
A Samsung Galaxy Watch showing a damaged or cracked rear glass cover.
A Samsung Galaxy Watch showing a damaged or cracked rear glass cover.

How to back up your Galaxy Watch before repairing a broken back cover

Back up your watch data using your phone

You can manually back up your watch data using the Wearable app on your connected phone.
 
  1. Open the Wearable app on your phone > Tap the Watch settings icon.
    Wearable app home screen with the Watch settings icon highlighted.
  2. Tap Accounts and backup.
    Watch settings menu with Accounts and backup highlighted.
  3. Tap on the Last backed up section under Backup.
    Accounts and backup screen with Last backed up section highlighted.
  4. Tap Open Smart Switch.
    Screen showing Open Smart Switch prompt highlighted.
  5. Tap Allow to give Smart Switch permisison to start backing up your data. 
    Smart Switch permissions screen with the Allow button highlighted.
    Note: If your watch has not been backed for 29 days, an automatic message will prompt you to complete a back up.
  6. To automatically save your data to the cloud, you can toggle on Save backup to Samsung Cloud.
    Accounts and backup screen with the Save backup to Samsung Cloud option toggled on and highlighted.

Supported backup data:

  • Data and settings for pre-installed apps.
  • All downloaded apps installed on your watch.
  • Watch face settings (current watch face, customized watch faces, and recently used watch faces).
  • App and widget settings, including home screen layouts.
  • System settings such as Display and Sound and vibration.
Note
Some exceptionally large files may not be backed up.

Regular backups will be performed when the following conditions are met:

  • More than 24 hours have passed since the last backup.
  • The phone is connected to a Wi-Fi network.
  • The phone's battery level is above 30%.
  • The watch's battery level is above 15%.
  • Both the phone and watch screens are turned off.
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Restore your watch data using your phone

After your watch is repaired, you can easily restore your saved data back to the device with Smart Switch during the initial setup process on your phone.

  1. Connect the watch to your phone via the Wearable app > Select your desired backup data from the list > Tap Next.
    Restore backup screen showing a list of available backups with the Next button highlighted.
  2. Follow the remaining on-screen instructions. Once completed, a Data restored confirmation screen will display a breakdown of the recovered items > Tap Next to finalize the restoration.
    Data restored confirmation screen with the Next button highlighted.
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