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09/14/2017
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Access manuals, downloads, specs and more when you specify your product model

Downloads and Product Info

For the latest manuals and specs, we will need some more details about your device.

For the latest manuals and specs, we will need some more details about your device.

Solutions

Top Solutions

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How To

Issue with Multiple Apps

If you are having issues with multiple apps, there are a few things you can try to resolve the issue. Learn how to restart your phone below.

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Features & Specs

Reset Watch

If your watch is still experiencing issues after you have performed different troubleshooting options, reset your watch to its factory default settings.

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How To

Update Apps from Play Store

Sometimes apps installed on your phone can become slow or not work to their full capacity if they need to be updated. You can check the Play Store anytime for updates and download...

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Features & Specs

The Buttons on My Watch Do Not Work

Buttons malfunctions on your watch can be caused by physical damage or software issues. Keep reading and follow the steps below to fix your watch's buttons.

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Interactive guide

An interactive demo that guides you through the features of your device.

LAUNCH DEMO

Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 29 Replies | 33979 Views
29 Replies | 33979 Views
Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 13 Replies | 23635 Views
13 Replies | 23635 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 47 Replies | 22094 Views
47 Replies | 22094 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 9227 Views
3 Replies | 9227 Views
An alert that whistles (sounds like a bird call). How do you turn it off?

by Lawrencecox3, Posted on AUG 02 2017 6 Replies | 7966 Views
6 Replies | 7966 Views
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