Downloads and Product Info
Top SolutionsREAD MORE
Issue with Multiple Apps
If you are having issues with multiple apps, there are a few things you can try to resolve the issue. Learn how to restart your phone below.READ MORE
Features & Specs
If your watch is still experiencing issues after you have performed different troubleshooting options, reset your watch to its factory default settings.READ MORE
Update Apps from Play Store
Sometimes apps installed on your phone can become slow or not work to their full capacity if they need to be updated. You can check the Play Store anytime for updates and download...READ MORE
Features & Specs
The Buttons on My Watch Do Not Work
Buttons malfunctions on your watch can be caused by physical damage or software issues. Keep reading and follow the steps below to fix your watch's buttons.READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
Browse answers, ask questions and get solutions from other Samsung customers.
Accepted solutions from the Samsung Community.
This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...
Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...
Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...
I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.