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09/14/2017
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Downloads and Product Info

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Solutions

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How To

Troubleshoot issues with apps on a phone or tablet

If you are having issues with apps, there are a few things you can try to resolve the problem. Clearing the app cache, updating the app, rebooting your device, and updating your...

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How To

Galaxy phone is not recognizing fingerprints

Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone, and keeps your personal information safe. If you are having trouble using your...

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Network & Connectivity

Galaxy phone's GPS signal is lost

There are several reasons why a phone's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is...

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Network & Connectivity

Phone Is Unable to Make Calls

If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Follow the...

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Interactive guide

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LAUNCH DEMO

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MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

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