Downloads and Product Info
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Keep your Galaxy device at its normal operating temperature
Factors that may impact temperature Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature...READ MORE
Software & Apps
Phone or Tablet Cannot Make Purchases Through Samsung Billing
Samsung Billing is the behind the scenes payment service used by the Galaxy Store and Galaxy Themes apps. If you are having trouble purchasing an item in either app, it's possible...READ MORE
Network & Connectivity
Samsung phone is unable to make calls
If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Follow the...READ MORE
Network & Connectivity
Mobile hotspot issues with a Samsung phone
If you are having trouble with the Mobile Hotspot feature on your phone, it could be a problem with your mobile carrier or mobile data connection. You can also try to fix the issue...READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
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ᶿ eligible devices include Galaxy Note10, Note10+, S10, S10+, S10e, Note9, Note8, S9, S9+, S8, S8+, S7, S7 Edge, S7 Active or select iPhone and Android devices. Select device and condition on trade in step.
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Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
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