Downloads and Product Info
Top SolutionsREAD MORE
Keep your Galaxy device at its normal operating temperature
Factors that may impact temperature Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature...READ MORE
Software & Apps
Phone or Tablet Cannot Make Purchases Through Samsung Billing
Samsung Billing is the behind the scenes payment service used by the Galaxy Store and Galaxy Themes apps. If you are having trouble purchasing an item in either app, it's possible...READ MORE
Network & Connectivity
Samsung phone has poor signal and cannot use data or make calls
If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.READ MORE
Software & Apps
A Screen Overlay error appears on Samsung phone
Screen Overlay is a function that allows apps to appear on the top of other apps. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such...READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
There are no discussions for this product yet. Ask a question or start a new topic to get help and advice from our loyal Samsung community.join the discussion
How would you like to contact us?
Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913
Help with your Order
Your order, returns, refunds and trade-in questions answered
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help
ᶿ eligible devices include Galaxy Note10, Note10+, S10, S10+, S10e, Note9, Note8, S9, S9+, S8, S8+, S7, S7 Edge, S7 Active or select iPhone and Android devices. Select device and condition on trade in step.
² 18+ & 50 US/DC/PR/USVI only. By 8/20/20, pre-order and purchase a Samsung Galaxy Note20 5G or Note20 Ultra 5G on device installment plan, 2-year contract plan, lease or outright purchase at full retail price (“Qualifying Purchase”), & receive a Samsung Credit either (i) $100 (Note20 5G purchases) or (ii) $150 (Note20 Ultra 5G purchases) (“Gift”). Only available while supplies last. By 9/20/20, using your Qualifying Purchase device, follow instructions on the Shop Samsung app (“App”) to submit required info. Gifts will be emailed apprx 4-6 weeks after verification of Qualifying Purchase. Only 58,000 $100 and 145,000 $150 Samsung Credits available. Samsung Credits are valid only at www.Samsung.com or in the App for use towards an eligible purchase, and valid through 11/27/20. Gifts subject to availability and are non-transferrable. Limit 1 Gift per Qualifying Purchase. Void where prohibited or restricted by law. Additional restrictions apply. Offer subject to additional terms here Promotion Terms and Conditions . Samsung reserves the right to modify or discontinue offer at any time by posting notice on the app or website
You Are About To Be Redirected To Investor Relations Information for U.S.Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.