Docks

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Downloads and Product Info

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Solutions

Top Solutions

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How To

Troubleshoot issues with apps on a phone or tablet

If you are having issues with apps, there are a few things you can try to resolve the problem. Clearing the app cache, updating the app, rebooting your device, and updating your...

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How To

Galaxy phone is not recognizing fingerprints

Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone, and keeps your personal information safe. If you are having trouble using your...

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Software & Apps

Phone or Tablet Cannot Make Purchases Through Samsung Billing

Samsung Billing is the behind the scenes payment service used by the Galaxy Store and Galaxy Themes apps. If you are having trouble purchasing an item in either app, it's possible...

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Network & Connectivity

Phone Has No Mobile Data or a Low Signal

If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.

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Interactive guide

An interactive demo that guides you through the features of your device.

LAUNCH DEMO

Community

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