Downloads and Product Info
Top SolutionsREAD MORE
Troubleshoot issues with apps on a phone or tablet
If you are having issues with apps, there are a few things you can try to resolve the problem. Clearing the app cache, updating the app, rebooting your device, and updating your...READ MORE
Galaxy phone is not recognizing fingerprints
Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone, and keeps your personal information safe. If you are having trouble using your...READ MORE
Software & Apps
Phone or Tablet Cannot Make Purchases Through Samsung Billing
Samsung Billing is the behind the scenes payment service used by the Galaxy Store and Galaxy Themes apps. If you are having trouble purchasing an item in either app, it's possible...READ MORE
Network & Connectivity
Phone Has No Mobile Data or a Low Signal
If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
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