Downloads and Product Info
Top SolutionsREAD MORE
Keep your Galaxy device at its normal operating temperature
Factors that may impact temperature Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature...READ MORE
Features & Specs
Galaxy phone or tablet's photos have dark or colored spots
If the photos you took on your phone are marred by random dark, black, pink, or other colored spots, there may be a problem with the Camera app. This is most often caused by a...READ MORE
Software & Apps
Phone or tablet cannot make purchases through Samsung Billing
Samsung Billing is the behind-the-scenes payment service used by the Galaxy Store and Galaxy Themes apps. If you are having trouble purchasing an item in either app, it's possible...READ MORE
Network & Connectivity
Samsung phone has poor signal and cannot use data or make calls
If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
There are no discussions for this product yet. Ask a question or start a new topic to get help and advice from our loyal Samsung community.join the discussion
How would you like to contact us?
or text SMSCARE to 62913 for 24/7 live support
Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool
Help with your Order
Your order, returns, refunds and trade-in questions answered
Text SMSCARE to 62913 to receive live support 24/7*
Text Us tap here to text SMSCARE to 62913 for 24/7 live support
Message Us start an online chat with Samsung
1-800-SAMSUNG Mon – Sun: 8AM – 12AM (EST)
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help
ᶿ eligible devices include Galaxy Note10, Note10+, S10, S10+, S10e, Note9, Note8, S9, S9+, S8, S8+, S7, S7 Edge, S7 Active or select iPhone and Android devices. Select device and condition on trade in step.
You Are About To Be Redirected To Investor Relations Information for U.S.Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.