Downloads and Product Info
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Syncing & Transferring
Phone Cannot Connect to iCloud
When transferring content from your iOS device using Smart Switch, you may get a message saying the app can't connect to iCloud. In that case, you should verify your internet...READ MORE
Network & Connectivity
Mobile Hotspot Issues with the Phone
If you are having trouble with the Mobile Hotspot feature on your phone, it could be a problem with your mobile carrier or mobile data connection. You can also try to fix the issue...READ MORE
Software & Apps
Phone or Tablet Cannot Make Purchases Through Samsung Billing
Samsung Billing is the behind the scenes payment service used by the Galaxy Store and Galaxy Themes apps. If you are having trouble purchasing an item in either app, it's possible...READ MORE
Network & Connectivity
Galaxy phone's GPS signal is lost
There are several reasons why a phone's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is...READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
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Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
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