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Galaxy Note

Access manuals, downloads, specs and more when you specify your product model

Getting Started

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Downloads and Product Info

For the latest manuals and specs, we will need some more details about your device.

For the latest manuals and specs, we will need some more details about your device.

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Solutions

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Software & Apps

Samsung Rewards Frequently Asked Questions

Basic Am I eligible for Samsung Rewards? The Program is open to legal residents of the fifty (50) United States and District of Columbia, Puerto Rico, and United States Virgin...

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Software & Apps

Manage Your Samsung Cloud Storage

Storage Options With a free 15GB of storage, you can save many different fileson Samsung Cloud. You can also expand your storage with a subscription plan. Here are the three...

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Software & Apps

Download Your Photos and Videos Stored in Samsung Cloud

Download Photos and Videos Stored in Samsung Cloud When you sign into your Samsung account on a different phone or tablet, your photos and videos from Samsung Cloud will...

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Software & Apps

Back Up and Restore Data Using Samsung Cloud

The Types of Content That Can Be Backed Up Files larger than 1 GB can't be backed up to Samsung Cloud. Backing up your data is a little different than syncing. When you back up,...

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Interactive guide

An interactive demo that guides you through the features of your device.

LAUNCH DEMO

Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 29 Replies | 33979 Views
29 Replies | 33979 Views
Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 13 Replies | 23635 Views
13 Replies | 23635 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 47 Replies | 22094 Views
47 Replies | 22094 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 9227 Views
3 Replies | 9227 Views
An alert that whistles (sounds like a bird call). How do you turn it off?

by Lawrencecox3, Posted on AUG 02 2017 6 Replies | 7966 Views
6 Replies | 7966 Views
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