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11/09/2017
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Galaxy Note

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Software & Apps

Samsung Rewards Frequently Asked Questions

Basic Am I eligible for Samsung Rewards? The Program is open to legal residents of the fifty (50) United States and District of Columbia, Puerto Rico, and United States Virgin...

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Software & Apps

About Sync, Backup, and Restore (Samsung Cloud)

What is Sync (Synchronization)? "Sync (Synchronization)" is used to match content across all supported devices that use the same Samsung account through Samsung Cloud. For example,...

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Software & Apps

Download Photos and Videos Stored Only on Samsung Cloud

Can I download the photos and videos which are only stored on Samsung Cloud? Yes, User can download the original photo or video by selecting download in the detail view.  What if I...

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Software & Apps

Frequently Asked Questions Regarding the Samsung Rewards Visa Card

FAQs Where Can Samsung Rewards card be Used? The Samsung Rewards card can be used at any store that accepts both Visa debit cards and Samsung Pay. The cash register asked for my...

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Interactive guide

An interactive demo that guides you through the features of your device.

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Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 7 Replies | 11306 Views
7 Replies | 11306 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 5027 Views
3 Replies | 5027 Views
Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 16 Replies | 3527 Views
16 Replies | 3527 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 8 Replies | 2035 Views
8 Replies | 2035 Views
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