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Galaxy Note

Access manuals, downloads, specs and more when you specify your product model

Getting Started

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Downloads and Product Info

For the latest manuals and specs, we will need some more details about your device.

For the latest manuals and specs, we will need some more details about your device.

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Solutions

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Software & Apps

Samsung Rewards Frequently Asked Questions

Basic Am I eligible for Samsung Rewards? The Program is open to legal residents of the fifty (50) United States and District of Columbia, Puerto Rico, and United States Virgin...

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Software & Apps

Download Photos and Videos Stored Only in Samsung Cloud

Can I Download Photos and Videos Stored Only in Samsung Cloud? Yes, You can download the original photo or video by selecting download in the detail view.  What if I Share Photos...

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Software & Apps

Use Samsung Cloud Storage

15 GB of Free Storage Each Samsung account comes with 15GB of free storage and you can expand your storage with a subscription. You are able to store the following on the Samsung...

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Software & Apps

Sync, Back Up, and Restore Using Samsung Cloud

What is Sync (Synchronization)? "Sync (Synchronization)" is used to match content across all supported devices that use the same Samsung account through Samsung Cloud. For example,...

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Interactive guide

An interactive demo that guides you through the features of your device.

LAUNCH DEMO

Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 28 Replies | 21541 Views
28 Replies | 21541 Views
Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 10 Replies | 19898 Views
10 Replies | 19898 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 32 Replies | 15693 Views
32 Replies | 15693 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 7603 Views
3 Replies | 7603 Views
An alert that whistles (sounds like a bird call). How do you turn it off?

by Lawrencecox3, Posted on AUG 02 2017 3 Replies | 3832 Views
3 Replies | 3832 Views
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