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Solutions

Top Solutions

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How To

Find your phone and tablet's IMEI, model number, or serial number

The difference between IMEI/MEID and serial number Note: Most Samsung phones support dual SIM functionality. The Galaxy S20, Fold, and Z Flip contain an eSIM inside the phone that...

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Data & Backup

What to do if you have lost your Galaxy device

SmartThings Find The SmartThings Find feature in the SmartThings app will help you locate your missing devices, like your phone, tablet, earbuds, and watch. SmartThings Find will...

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Use SmartThings Find with the SmartThings app

Install SmartThings Find Note: You may be prompted to allow location permissions when opening the SmartThings app. If you’ve lost track of a device, just open the SmartThings app...

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How To

Keep your Galaxy device at its normal operating temperature

Factors that may impact temperature Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature...

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Interactive guide