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Galaxy Note 4

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Manuals and Downloads

Galaxy Note 4 (Sprint) edit

Legal

ENGLISH(North America)
  • Version Marshmallow 6.0
    SEP 06,2016
    0.81 MB
Software
JAN 04,2018  |  ver 1.5.65.0  |  29.73 MB

User Manuals

ENGLISH(North America)
  • User Manual
    Version Marshmallow 6.0 WAC
    OCT 03,2016
    3.01 MB

Downloads and Product Info

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Product info

Galaxy Note 4 (Sprint) edit
Carrier
Type Sprint
Provides who the cell phone carrier is for this model of phone.
Color
Color Charcoal Black, Frost White
Choice of colors (exterior design) that a model is currently available in.
Processor
Processor Speed, Type 2.7 GHz Quad-Core ProcessorGHz
Display
Main Display Resolution 2560 x 1440 (Quad HD)
Main Display Size 5.7" Quad HD Super AMOLED®"
Main Display Technology Super AMOLED®
Color Depth 16MM
S Pen Support Air Command (Action Memo, Smart Select, Image Clip, Screen Write)S Note, Photo Note, Direct Pen Input, Pen Select, AirView
Camera
Camera resolution (Front) CMOS 3.7MP w/ f1.9MP
Camera resolution (Rear) CMOS 16 MPMP
Number of pixels across and down that are used to capture an image. More pixels, the sharper the photo.
Features Optical Image Stabilization;
Rear Facing Camera: Beauty Face, Shot & More, Rear-cam selfie, Selective Focus, Panorama, Virtual Tour, Dual Camera, Real-time HDR;
Front-Facing Camera: Selfie, Wide Selfie
Video Recording Resolution UHD 4K (3840 x 2160)@30fpsfps
Main Camera - Flash LED Flash
Main Camera - Auto Focus Auto Focus with Smart OIS
Memory
Internal Memory 3GB RAM; 32GB ROM**GB
User memory is less than the total memory due to storage of the operating system and software used to operate the features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
Available Memory microSD™ (up to 128GB)GB
Hardware device or memory card that connects to a phone for the purpose of receiving and storing data.
SDHC/SDXC SD Card microSD™ (up to 128GB)GB
Network
Frequencies and Data Type LTE: Band 25/26/41 800/1900 MHz (CDMA), 800/1900/2500 MHz (LTE), 850/900/1800/1900 MHz (GSM), 850/900/1900/2100 MHz (UMTS)MHz
The bandwidths supported by the device may vary depending on the region or service provider.
SAR value - Head (W/kg) SAR Value: Head
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the head when using a mobile phone.
SAR value - Body Worn (W/kg) SAR Value: Body
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the body when using a mobile phone.
Multi-SIM Single-SIM
SIM Size Micro-SIM (3FF)
Connectivity
Wi-Fi 802.11 a/b/g/n/ac 2.4G+5GHz, VHT80 MIMOGHz
Connection that allows streaming computer data across wireless networks.
USB USB 2
Universal Serial Bus. Common hardware interface standard for connecting peripherals to a computer.
Bluetooth Bluetooth® v4.1
ANT+ Yes
Bluetooth Profiles A2DP, AVRCP, DI, HFP, HID, HOGP, HSP, MAP, OPP, PAN, PBAP
Location Technology GPS, Glonass
Earjack 3.5mm Stereomm
MHL MHL 3
Wi-Fi Direct Yes
NFC Yes
PC Sync. KIES
OS
OS Android™ 4.4, KitKat
Form Factor
Form Factor Touch Bar
Sensor Type
Type Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Gesture Sensor, Hall Sensor, HR Sensor, Proximity Sensor, RGB Sensor, UV Sensor
Size
Weight 6.21 ozoz, 6.21oz
Product Dimensions (inches) 6.04" x 3.09" x 0.33""
Height, width and depth of the phone, measured in inches (in.).
Battery
Battery, Talk Time up to 37hrshrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Battery Type and Size Standard battery, Li-ion 3220 mAh, Fast Charging (Adaptive Fast Charging & QC2)mAh
Music Play Time up to 80hrshrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Video Play Time up to 14 hrshrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Internet Use Time 3G: up to 11 hrs; LTE: up to 11 hrs; Wi-Fi: up to 12hrs; hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Audio
Features Ultra High Quality Audio (~192KHz, 24 bit) supportKHz, bit
Audio Playing Format MP3, M4A, 3GA, AAC, OGG, OGA, WAV, WMA, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
Video
Features Recording & Playback: up to UHD
Video Playing Format MP4, M4V, 3GP, 3G2, WMV,ASF, AVI, FLV, MKV, WEBM
Video Playing Resolution UHD 4K (3840 x 2160)@30fpsfps
Services and Applications
S-Voice Yes
Key Features
GPS Navigation Yes
Business/Enterprise Yes
Premium Camera Yes
NFC Yes
Noise Cancellation Yes
Enabled for 4G LTE Yes
Category
Type Gear S2
Compatible Devices
Compatible Devices Gear Circle, Gear Fit Manager, Gear Manager, Gear VR
Fun & Entertainment
Features IR Remote Control; Multi Window™; Ultra Power Saving Mode; Voice Recorder: Normal Mode, Interview Mode, Meeting Mode, Voice Memo; Download Booster; S Health 3.5; Dynamic Lock Screen; Briefing; Google Mobile Services: Chrome, Drive, Photos, Gmail, Google, Google+, Google Settings, Hangouts, Maps, Play Books, Play Games, Play Newsstand, Play Movie & TV, Play Music, Play Store, Voice Search, YouTube;
Business & Office
Features KNOX™
Software Version – Galaxy Note 4 (Sprint)
Update History

VersionDate Released 

N910PVPS4DQF1

TBD

  • TBD

N910PVPS4DQE1

TBD

  • TBD

N910PVPS4DQD1

TBD

  • TBD

N910PVPS4DQA1

TBD

  • TBD

N910PVPS4DPL1

TBD

  • TBD

N910PVPS4DPJ1

TBD

  • TBD

N910PVPS4DPD1

4/20/2016

  • Samsung and Google Monthly Security Update

N910PVPU4DPC1

4/15/2016

  • OS upgrade - Android 6.0.1 Marshmallow
N910PVPS4COK1 12/7/2015
  • Android OS Security Enhancements
N910PVPU4COJ6 11/11/2015
  • Sprint Global Roaming
  • Patch for critical security vulnerability (Stagefright)
N910PVPU4COG5 8/3/2015
  • Android version 5.1.1, Lollipop OS Upgrade
  • Message Waiting Indicator fix
  • Security fix (Stagefright)
  • Misc. bug fixes
N910PVPU3BOF5 07/06/2015
  • Reactivation Lock updates
N910PVPU2BOE1 5/21/2015
  • Factory Reset Protection
  • Bug fixes
N910PVPU1BOB7
3/5/15
  • Android version 5.0, Lollipop
N910PVPU0ANK2 12/9/14
  • Gear VR support
  • Bug fixes
N910PVPU1ANIE 4/11/2014 Android version 4.4.2, KitKat (Initial Release)

Find the Software Version

1.  From the Home screen, touch Apps.

2.  Touch Settings.

3.  Scroll to and touch About phone.

4.  Compare your Baseband version to the Update History section above.

Solutions

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Troubleshooting guide

Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.

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Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 28 Replies | 21541 Views
28 Replies | 21541 Views
Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 10 Replies | 19898 Views
10 Replies | 19898 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 32 Replies | 15693 Views
32 Replies | 15693 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 7603 Views
3 Replies | 7603 Views
An alert that whistles (sounds like a bird call). How do you turn it off?

by Lawrencecox3, Posted on AUG 02 2017 3 Replies | 3832 Views
3 Replies | 3832 Views
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