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Galaxy Note II

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Manuals and Downloads

Galaxy Note II (Sprint) edit

User Manuals

ENGLISH(North America)
  • User Manual
    Version ND6_F2
    JUN 30,2014
    1.24 MB
  • User Manual
    Version MK4_F3
    MAY 22,2013
    1.99 MB
  • User Manual
    Version LJ1_F5
    NOV 01,2012
    3.14 MB

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Product info

Galaxy Note II (Sprint) edit
Carrier
Type Sprint
Provides who the cell phone carrier is for this model of phone.
Color
Color Marble White, Titanium Gray
Choice of colors (exterior design) that a model is currently available in.
Processor
Processor Speed, Type Exynos™ 1.6GHz Quad-coreGHz
Display
Main Display Resolution 1280 x 720
Main Display Size 5.5"
Main Display Technology HD Super AMOLED™
Camera
Camera resolution (Front) 1.9 MPMP, 1.9MP
Camera resolution (Rear) 8MP
Number of pixels across and down that are used to capture an image. More pixels, the sharper the photo.
Digital Optical Zoom 4x Digital
Features Auto Focus; Shot Modes, Best Face, Best Photo Beauty, Buddy Photo Share, Burst Shot, Face Detection, HDR, Low Light, Panorama, Share Shot, Single Shot, Smile Shot; Geo-tagging; Editing Modes; Camcorder; DivX®; HD Recording; HD Playback; Video Share; TV-Out; Online Image Uploading , Auto Focus; Shot Modes: Best Face, Best Photo Beauty, Buddy Photo Share, Burst Shot, Face Detection, HDR, Low Light, Panorama, Share Shot, Single Shot, Smile Shot; Geo-tagging; Editing Modes; Camcorder; DivX®; HD Recording; HD Playback; Video Share; TV-Out; Online Image Uploading
Memory
Internal Memory 16GB
User memory is less than the total memory due to storage of the operating system and software used to operate the features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
Available Memory up to 64GBGB
Hardware device or memory card that connects to a phone for the purpose of receiving and storing data.
Network
Frequencies and Data Type LTE: Band 25 (1900MHz); CDMA 1x/EVDO Rev A, 800/850/1900MHz; HSPA+/UMTS: 1900/2100MHz; GSM 850/900/1800/1900MHz MHz
The bandwidths supported by the device may vary depending on the region or service provider.
SAR value - Head (W/kg) SAR Value: Head 0.43 W/kgW/kg
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the head when using a mobile phone.
SAR value - Body Worn (W/kg) SAR Value: Body 1.30 W/kgW/kg
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the body when using a mobile phone.
Connectivity
Features Bluetooth® Profiles, (Apt-X Codec support) LE; Wi-Fi®; Wi-Fi® Hotspot; HTML Browser; Java™; GPS
OS
OS Android™ 4.3
Form Factor
Form Factor Bar, Touchscreen, Touchscreen
Size
Weight 6.34 ozoz, 6.349oz
Product Dimensions (inches) 5.949” x 3.17” x 0.37”"
Height, width and depth of the phone, measured in inches (in.).
Battery
Battery, Standby 3G: up to 630hrs; 4G: up to 470hrs*hrs
Amount of time available in Sleep mode in which a phone's display is inactive to save power, but not totally shut down. Smartphone Battery Life Time Test Procedures
Battery, Talk Time up to 21hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Battery Type and Size 3.8 V, Lithium Ion, 3100 mAhV, mAh
Music Play Time up to 67hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Video Play Time up to 11 hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Internet Use Time 3G: up to 10hrs; 4G: up to 10hrs; Wi-Fi: up to 11 hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Audio
Features Music Player; Compatible Music Files: 3GP, AAC, AAC+, M4A, MIDI, MMF, MP3, PMD, QCP, WAV, WMA; Audio, Streaming; Ringtones, Polyphonic 72-note; MP3/Music Tones
Video
Features Video Player; Compatible Video Files: H.263, H.264, MPEG4, VC-1, VP8, Dvx; Video, Streaming
Key Features
GPS Navigation Yes
Business/Enterprise Yes
Premium Camera Yes
NFC Yes
Enabled for 4G LTE Yes
Category
Type Galaxy Note
Compatible Devices
Compatible Devices Galaxy Gear
User Interface
Features Widgets; TouchWiz; Smart Unlock; Accelerometer
Fun & Entertainment
Features Downloadable Content; Wallpapers, Animated; Samsung Widget Gallery; Samsung Media Hub
Business & Office
Features Microsoft® Office-compatible: Polaris® Office; Voice Memo , Microsoft® Office-compatible; Polaris® Office; Voice Memo
Communication Features
Features Email; Corporate Email; Picture Messaging; Text Messaging; Instant Messaging; Threaded / Chat-style Messages; Video Messaging; Swype™ / T9 Trace; Predictive Text (T9®/XT9®)
Calling Functions
Features Speakerphone; Voice Recognition;Voicemail; Visual Voicemail; Speech-to-text; Text-to-speech; Etiquette/Gesture Mode; Picture Caller ID; Multitasking; Call Restrictions; Hearing Aid Compatible (HAC); TTY; Airline Mode , Speakerphone; Voice Recognition;Voicemail; Visual Voicemail; Speech-to-text; Text-to-speech; Etiquette/Gesture Mode; Picture Caller ID; Multitasking; Call Restrictions; Hearing Aid Compatible (HAC); TTY; Airplane Mode
Software Version - Galaxy Note 2 (Sprint)
Update History 08/31/2015

Version Date Released Description
L900VPUCOH3 08/31/2015
  • Patch for critical security vulnerability ('Stagefright')
L900VPUBNK2 01/06/2015
  • HD voice icon added
  • Google security patches (SSL, Towelroot, and TrustZone)
L900VPUBNE2 05/29/2014

Android version 4.4.2, KitKat

  • New Lock Screen Access
  • Media Controls - full-screen album art and media controls when listening to music
  • Camera Shortcut - access the Camera application right from the lock screen
  • SMS App Chooser - select a default application for sending and receiving SMS text messages
  • Restyled Status and Navigation Bars - status and navigation bars are translucent and can sit on top of apps, along with simplified status bar icons
  • Consolidated Location Settings - location services are integrated and more detailed by new Location menu
  • Expanded Emoji Icons
  • Wireless Printing – supports printing over Wi­-Fi and Bluetooth
  • Prevention Information pop-up message is suppressed.

Samsung Knox 2.0

L900VPAMK4 11/22/2013
  • OS upgrade to Android 4.3 (Jelly Bean)
  • Samsung Galaxy Gear™ Compatibility - for detailed information about Galaxy Gear features, please visit the Galaxy Gear page
  • Samsung Knox Compatibility
  • HD Voice enhancements
L900VPAMC2 04/17/2013
  • Home Screen security
L900VPAMA7 02/13/2013
  • Samsung security patch - Resolves minor security issues and vulnerabilities with the processor.
L900VPALJC 11/07/2012
  • Multi Window - This feature allows you to run two applications on the screen at the same time.
  • Email goes to outbox when in airplane/no coverage.
  • Message notification while in a voice call is beep only.
L900VPALJ1 10/25/2012
  • Initial Release

Find the Software Version 08/31/2015

  1. From the Home screen, touch Apps .
  2. Touch Settings.
  3. Scroll to and touch About phone.
  4. Compare the Baseband version on your mobile device to the list below.

Section Title 03/30/2017

Solutions

Top Solutions

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Features & Specs

What is the Software Version on my Galaxy Note II?

Update History Version Date Released Description L900VPUCOH3 08/31/2015 Patch for critical security vulnerability ('Stagefright') L900VPUBNK2 01/06/2015 HD voice icon added Google...

READ MORE

How To

Find Your Phone's IMEI or Serial Number

Other Ways to Find the IMEI or Serial Number The Back of your Device: If you have a removable battery, look under or below the battery for the phone's IMEI or Serial Number. The...

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How To

Delete Your Samsung Account

Deleting your Samsung account • Deleting (canceling) your existing Samsung Account will discontinue access to all Samsung services related to your account. • The information cannot...

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Software & Apps

Should I Use Smart Switch or Kies to Transfer Data?

Samsung Smart Switch Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device. Plus,...

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Interactive guide

Smart Simulator

Samsung Galaxy Note® II (Sprint) - 4.4 KitKat



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Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 7 Replies | 11306 Views
7 Replies | 11306 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 5027 Views
3 Replies | 5027 Views
Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 16 Replies | 3527 Views
16 Replies | 3527 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 8 Replies | 2035 Views
8 Replies | 2035 Views
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