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11/09/2017
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Galaxy Note II

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Manuals and Downloads

Galaxy Note II (US Cellular) edit

Software

NOV 09,2012  |  ver v1.5.14.0  |  23.06 MB

Drivers

FEB 16,2016  |  ver 1.5.45.00  |  15.27 MB

Win XP/2003/2008/2012/Vista/Win 7/Win 8/Win 8.1/Win 10(32,64bit)

User Manuals

ENGLISH(North America)
  • User Manual
    Version NB2_F1_AC
    MAY 21,2014
    7.23 MB
  • User Manual
    Version MK3_F2_AC
    MAY 16,2014
    9.67 MB

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Product info

Galaxy Note II (US Cellular) edit
Category
Type Galaxy Note
Carrier
Type U.S. Cellular
Provides who the cell phone carrier is for this model of phone.
Form Factor
Form Factor Touchscreen
Color
Color Titanium Gray
Choice of colors (exterior design) that a model is currently available in.
OS
OS Android™ KitKat
Size
Weight 6.35 oz
Product Dimensions (inches) 5.949” x 3.17” x 0.37”
Height, width and depth of the phone, measured in inches (in.).
Compatible Devices
Compatible Devices Galaxy Gear
Camera
Camera resolution (Front) 1.9 MP
Camera resolution (Rear) 8.0 MP
Number of pixels across and down that are used to capture an image. More pixels, the sharper the photo.
Digital Optical Zoom 4X Digital
Features Auto Focus; Shot Modes, Best Face, Best Photo, Beauty, Buddy Photo Share, Burst Shot, Face Detection, HDR, Low Light, Panorama, Share Shot, Single Shot, Smile Shot; Geo-tagging; Editing Modes; Camcorder; DivX®; HD Recording; HD Playback; Video Share; TV-Out; Online Image Uploading
Battery
Battery, Standby 3G: Up to 630 Hours; 4G: Up to 470 Hours*
Amount of time available in Sleep mode in which a phone's display is inactive to save power, but not totally shut down. Smartphone Battery Life Time Test Procedures
Battery, Talk Time Up to 21 Hours*
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Battery Type and Size 3.8 Volt, Lithium Ion, 3100mAh
Music Play Time Up to 67 Hours*
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Video Play Time Up to 11 Hours*
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Internet Use Time 3G: Up to 10 Hours; 4G: Up to 10 Hours; Wi-Fi: Up to 11 Hours*
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Memory
Internal Memory
(User memory is less than the total memory due to storage of the operating system and software used to operate the features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.)
16GB
External Memory/microSD™ Capacity Up to 64GB
Hardware device or memory card that connects to a phone for the purpose of receiving and storing data.
Network
Frequencies and Data Type LTE Quad-band: Band 2 (1900MHz), Band 4 (AWS), Band 5 (850MHz), Band 12 (700MHz); CDMA 1x/EVDO Rev A, Tri-band: 800/AWS/1900MH
SAR value - Head (W/kg) SAR Value: Head 0.41 W/kg
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the head when using a mobile phone.
SAR value - Body Worn (W/kg) SAR Value: Body 1.12 W/kg
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the body when using a mobile phone.
Connectivity
Features Bluetooth® Profiles: HSP, HFP, SPP, A2DP , AVRCP, OPP, PBAP, GAVDP, AVDTP, AVCTP, HID, PAN, MAP (SMS only); Wi-Fi®; Wi-Fi® Hotspot; HTML Browser; GPS
Processor
Processor Speed, Type Exynos™ 1.6GHz Quad-core
Display
Main Display Resolution 1280 x 720
Main Display Size 5.5"
Main Display Technology HD Super AMOLED™
User Interface
Features Widgets; TouchWiz; Smart Unlock; Accelerometer
Audio
Features Music Player; Compatible Music Files: MP3, OGG, WMA, AAC, ACC+, eAAC+, AMR (NB,WB), MIDI, WAV, AC-3, XMF, EVRC, EVRC-B (Voice coder); Audio, Streaming; Ringtones, Polyphonic 72-note; MP3/Music Tones
Video
Features Video Player; Compatible Video Files: MPEG4, H.263, H.264, VC-1, DivX, WMV7, WMV8, WMV9, VP8; Video, Streaming
Fun & Entertainment
Features Downloadable Content, Static and Animated Wallpapers, Samsung Widget Gallery, Samsung Media Hub, PC Studio, Samsung AllShare Play, Samsung AllShare Cast (Wi-Fi Display), Samsung AllShare Framework, Samsung Group Play, S Beam, Samsung Apps, Samsung Kies Air, Samsung TouchWiz, Samsung L!ve Panel, Samsung Game Hub, Music Hub; Samsung ChatOn mobile communication service, Samsung S Suggest, Smart Stay, Direct Call, Quick Glance, Page Buddy, Tag Buddy
Business & Office
Features Microsoft® Office-compatible; vCard/vCalendar; ThinkFree Office/Polaris® Office; Voice Memo
Communication Features
Features Email; Corporate Email; Picture Messaging; Text Messaging; Instant Messaging; Threaded / Chat-style Messages; Video Messaging; Swype™ / T9 Trace; Predictive Text (T9®/XT9®)
Calling Functions
Features Speakerphone; Voice Recognition; Voicemail; Text-to-speech; Etiquette/Gesture Mode; Music ID; Picture Caller ID; Multitasking; Call Restrictions; Hearing Aid Compatible (HAC); TTY; Airplane Mode

Solutions

Top Solutions

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Display or Screen

What is the Daydream™ Feature, and how do I use it on my Samsung Galaxy Note® II?

Using Daydream To turn on Daydream, from the Home screen, touch Menu > Settings > My device > Display > Daydream. Touch the slider to turn Daydream on. • Daydream and the desk home...

READ MORE

Display or Screen

What is the Smart Stay Feature on my Samsung Galaxy Note® II?

Smart Stay To turn on the Smart stay feature, from the Home screen, touch Menu > Settings > My device > Smart screen. Mark the checkbox next to Smart stay to turn on the feature....

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Features & Specs

How do I Use the Best Photo, Best Face, and Beauty Face Features on my Samsung Galaxy Note® II?

Best Photo Best photos will continue to be saved to your device's internal memory even if you have installed an optional microSD™ card and have set the camera to use the microSD...

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Audio & Sound

How do I Set Alarms on my Samsung Galaxy Note® II?

Create an Alarm To create an alarm, touch Apps > Clock > Alarm > Create alarm. Set the options below to the desired settings. Time: Touch the up or down arrows and AM/PM to set the...

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Interactive guide

Smart Simulator

Samsung Galaxy Note® II (U.S. Cellular) 4.4 KitKat



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Troubleshooting guide

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Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 7 Replies | 11306 Views
7 Replies | 11306 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 5027 Views
3 Replies | 5027 Views
Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 16 Replies | 3527 Views
16 Replies | 3527 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 8 Replies | 2035 Views
8 Replies | 2035 Views
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