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11/09/2017
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Galaxy Note II

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Manuals and Downloads

Galaxy Note II (Verizon) edit

Software

NOV 09,2012  |  ver v1.5.14.0  |  23.06 MB

Drivers

FEB 16,2016  |  ver 1.5.45.00  |  15.27 MB

Win XP/2003/2008/2012/Vista/Win 7/Win 8/Win 8.1/Win 10(32,64bit)

User Manuals

Downloads and Product Info

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Product info

Galaxy Note II (Verizon) edit
Carrier
Type Verizon
Provides who the cell phone carrier is for this model of phone.
Color
Color Marble White, Titanium Gray
Choice of colors (exterior design) that a model is currently available in.
Processor
Processor Speed, Type 1.6GHz, Quad coreGHz, Exynos™ 1.6GHz Quad-core
Display
Main Display Resolution 1280 x 720
Main Display Size 5.5"
Main Display Technology HD Super AMOLED™
Camera
Camera resolution (Front) 1.9MP
Camera resolution (Rear) 8.0MP, 8MP
Number of pixels across and down that are used to capture an image. More pixels, the sharper the photo.
Digital Optical Zoom 4x
Features Auto Focus; Shot Modes, Best Face, Best Photo, Beauty, Buddy Photo Share, Burst Shot, Face Detection, HDR, Low Light, Panorama, Share Shot, Single Shot, Smile Shot; Geo-tagging; Editing Modes; Camcorder; DivX®; HD Recording; HD Playback; Video Share; MHL support; Online Image Uploading
Memory
Internal Memory 16GB, 16GB internal, 2GB RAMGB
User memory is less than the total memory due to storage of the operating system and software used to operate the features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
Available Memory Up to 64GB, up to 64GBGB
Hardware device or memory card that connects to a phone for the purpose of receiving and storing data.
Network
Frequencies and Data Type GSM Quad Band: 850/900/1800/1900 UMTS Quad band: 850/900/1900/2100, LTE: Band 13 (700MHz); CDMA 1x/EVDO Rev A, Dual-band: 800/1900MHz; HSPA+/UMTS Quad-band : 850/900/1900/2100MHz; GSM Quad-band: 850/900/1800/1900MHzMHz, LTE: Band 13 (700MHz); CDMA 1x/EVDO Rev A, Dual-band: 800/1900MHz; HSPA+/UMTS Quad-band: 850/900/1900/2100MHz; GSM Quad-band: 850/900/1800/1900MHzMHz
The bandwidths supported by the device may vary depending on the region or service provider.
Data Speed GPRS/EDGE
SAR value - Head (W/kg) SAR Value: Head 0.28 W/kgW/kg
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the head when using a mobile phone.
SAR value - Body Worn (W/kg) SAR Value: Body 0.82 W/kgW/kg
SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the body when using a mobile phone.
Connectivity
Features Bluetooth® Profiles, A2DP, AVCTP, AVDTP, AVRCP, GAVDP, HID, HDP, HFP, HSP, MAP, OBEX (OPP, PBAP), PAN, SPP, VDP; Wi-Fi®; Wi-Fi® Hotspot; HTML Browser; GPS
OS
OS Android™ 4.1, Jelly Bean, Android™ 4.2, Jelly Bean
Form Factor
Form Factor Bar, Touch Screen, Touchscreen
Size
Weight 6.34oz
Product Dimensions (inches) 5.949” x 3.17” x 0.37”, 5.949” x 3.17” x 0.37”"
Height, width and depth of the phone, measured in inches (in.).
Battery
Battery, Standby 3G: Up to 250 Hours, 4G: Up to 300 Hours* , 3G: up to 630 hrs; 4G: up to 470 hrs*hrs
Amount of time available in Sleep mode in which a phone's display is inactive to save power, but not totally shut down. Smartphone Battery Life Time Test Procedures
Battery, Talk Time Up to 22 hrs.* (Usage Time), up to 21 hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Battery Type and Size 3.8 V, Lithium Ion, 3100 mAhV, mAh, 3.8 Volt, Lithium Ion, 3100mAh
Music Play Time up to 67 hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Video Play Time up to 11 hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Internet Use Time 3G: up to 10 hrs; 4G: up to 10 hrs; Wi-Fi: up to 11 hrs*hrs
Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Smartphone Battery Life Time Test Procedures
Audio
Features Music Player; Compatible Music Files, 3GP, AAC, AAC+, M4A, MIDI, MMF, MP3, PMD, QCP, WAV, WMA; Audio, Streaming; Ringtones, Polyphonic72-note; MP3/Music Tones , Music Player; Compatible Music Files, AAC, AAC+, MIDI, MP3, WAV, WMA, AMR-NB, AMR-WB, XMF, EVRC, QCELP, FLAC, OGG; Audio, Streaming; Ringtones, Polyphonic72-note; MP3/Music Tones, Music Player; Compatible Music Files: AAC, AAC+, MIDI, MP3, WAV, WMA, AMR-NB, AMR-WB, XMF, EVRC, QCELP, OGG; Audio, Streaming; Ringtones, Polyphonic72-note; MP3/Music Tones
Video
Features Music Player; Compatible Music Files, AAC, AAC+, MIDI, MP3, WAV, WMA, AMR-NB, AMR-WB, XMF, EVRC, QCELP, FLAC, OGG; Audio, Streaming; Ringtones, Polyphonic72-note; MP3/Music Tones, Video Player; Compatible Video Files, H.263, H.264, MPEG4, VC-1, VP8, Dvx; Video, Streaming , Video Player; Compatible Video Files: H.263, H.264, MPEG4, VC-1, VP8, Dvx; Video, Streaming
Key Features
GPS Navigation Yes
Business/Enterprise Yes
Premium Camera Yes
NFC Yes
Enabled for 4G LTE Yes
Category
Type Galaxy Note, Gear S2
User Interface
Features Widgets; TouchWiz; Smart Unlock; Accelerometer; S Pen, Multi-window, Motion Gestures, Popup Note, Popup Video/Browser, Face Unlock
Fun & Entertainment
Features Downloadable Content; Static and Animated Wallpapers; Samsung Widget Gallery; Samsung Media Hub; Samsung Music Hub; Paper Artist, Downloadable Content; Static and Animated Wallpapers; Samsung Widget Gallery; Samsung Media Hub; Samsung Music Hub; Samsung S Suggest; Paper Artist
Business & Office
Features Group Play, Microsoft® Office-compatible; vCard/vCalendar; Polaris Office 4.0; Voice Recorder
Communication Features
Features Swift Key Flow; Swift Key Predictive Text; Email; Corporate Email; Picture Messaging; Text Messaging; Threaded / Chat-style Messages; Video Messaging; Swype™
Calling Functions
Features Speakerphone; Voice Recognition; Voicemail; Visual Voicemail; Speech-to-text; Text-to-speech; Etiquette/Gesture Mode; Picture Caller ID; Multitasking; Call Restrictions; Hearing Aid Compatible (HAC); TTY; Airplane Mode

Solutions

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Features & Specs

How do I use the direct call feature on my Samsung Note II?

Turn On Direct Call You can turn on this feature in the Motion settings menu. From the Home screen, touch Menu > Settings > My device > Motion. Touch the slider Off to turn Motion...

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Display or Screen

What is the Smart stay feature on my Samsung Note II?

Turn On Smart Stay To turn on Smart stay from the Home screen, touch Menu > Settings > My device > Smart screen. Place a check mark next to Smart stay to turn the feature on. Smart...

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Features & Specs

How do I take screenshots on my Samsung Note II?

Capture a Screenshot Using the S Pen™ Press and hold the S Pen icon. Press and hold the S Pen anywhere on the screen. The screenshot will open automatically, allowing you to crop,...

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How To

Find Your Phone's IMEI or Serial Number

Other Ways to Find the IMEI or Serial Number The Back of your Device: If you have a removable battery, look under or below the battery for the phone's IMEI or Serial Number. The...

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Interactive guide

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Samsung Galaxy Note® II (Verizon) - 4.4 KitKat



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Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 7 Replies | 11306 Views
7 Replies | 11306 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 5027 Views
3 Replies | 5027 Views
Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 16 Replies | 3527 Views
16 Replies | 3527 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 8 Replies | 2035 Views
8 Replies | 2035 Views
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