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Galaxy Note II

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Features & Specs

How do I use the direct call feature on my Samsung Note II?

Turn On Direct Call You can turn on this feature in the Motion settings menu. From the Home screen, touch Menu > Settings > My device > Motion. Touch the slider Off to turn Motion...

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Features & Specs

How do I take screenshots on my Samsung Note II?

Capture a Screenshot Using the S Pen™ Press and hold the S Pen icon. Press and hold the S Pen anywhere on the screen. The screenshot will open automatically, allowing you to crop,...

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Display or Screen

What is the Smart stay feature on my Samsung Note II?

Turn On Smart Stay To turn on Smart stay from the Home screen, touch Menu > Settings > My device > Smart screen. Place a check mark next to Smart stay to turn the feature on. Smart...

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How To

Find Your Phone's IMEI or Serial Number

Other Ways to Find the IMEI or Serial Number The Back of your Device: If you have a removable battery, look under or below the battery for the phone's IMEI or Serial Number. The...

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Product info

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Galaxy Note II (Verizon) edit

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Specs

Galaxy Note II (Verizon)

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Samsung Galaxy Note® II (Verizon) - 4.4 KitKat



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Community

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Accepted solutions from the Samsung Community.

Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on AUG 01 2017 7 Replies | 11306 Views
7 Replies | 11306 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up my Note4 for the first time after updating to Marshmallow. All items after the first 4 selected fail with the message "Error occurred. Unable to proceed w...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 5027 Views
3 Replies | 5027 Views
Turning Off Auto-Reply

This is absolutely driving me crazy. When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one. One auto reply to a...

by souffoue, Posted on AUG 01 2017 16 Replies | 3527 Views
16 Replies | 3527 Views
Note 4 Air command not working after update

Model: SM-N910P Android Ver: 6.0.1 Software: N910PVPS4DQD1 Hi. I received a software update a couple of months back, and Air command has since stopped working. Under <> "Shortcut...

by userFzDqDMlEty, Posted on JUL 20 2017 8 Replies | 2035 Views
8 Replies | 2035 Views
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