Manuals and DownloadsGalaxy S II 4G (Virgin Mobile) edit
SoftwareMAR 29,2013 | ver OS Update GB27 (Jelly_Bean) | 520.55 MB
Device(Install),Othersver OS Update GB27 (Jelly_Bean)MAR 29,2013520.55 MB
Device(Install),USB Driverver 184.108.40.206DEC 17,201223.06 MB
User ManualVersion GB27_F3APR 01,20133.83 MB
User ManualVersion GC01_F3APR 01,20139.54 MB
User ManualVersion GB28_F4MAR 28,20135.17 MB
User ManualVersion GB28_F4APR 18,20134.88 MB
User ManualVersion LH_F3NOV 06,20125.15 MB
User ManualVersion EI08_F15FEB 09,201243.54 MB
Product infoGalaxy S II 4G (Virgin Mobile) edit
Top SolutionsREAD MORE
Changing the Keyboard Input Options on Your Galaxy S™ II Epic™ 4G Touch
Keyboard Change the keyboard settings on your device; from the Home screen Your device comes preloaded with the Samsung keyboard and Swype® keyboard. Touch Menu > Settings > ...READ MORE
Which version of the Android™ platform does my Samsung Galaxy S II Epic 4G Touch use?
Update History Version Date Released Description D710OI23 10/22/2015 Patch for critical security vulnerability ('Stagefright') D710GB27 3/28/2013 Optional Software Update Android...READ MORE
Which version of the Android™ platform does my Samsung Galaxy S II 4G Touch use?
Update History Version Date Released Description D710OI24 10/21/2015 Android OS Security Enhancements (Stagefright) D710GC01 3/28/2013 Android 4.1.2, Jelly Bean Release D710FL24...READ MORE
What is Blocking Mode and how do I use it on my Samsung Galaxy S™ II Epic™ 4G Touch?
Use Blocking Mode To set your device to use the Blocking mode feature, from the Home screen, touch Menu > Settings > Blocking mode. Touch the slider off to turn Blocking mode on....READ MORE
Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.START THE GUIDE
Browse answers, ask questions and get solutions from other Samsung customers.
Accepted solutions from the Samsung Community.
I can hear a distortion like crackling coming from the speaker, and it happens randomly when I play music, videos, or gaming.
Dear All, I just got my Samsung S7 Edge recently. And, I am wondering how many colors the S7 Edge LED indicator has. Since I got the phone on my hand, I only see red, green, blue...
Does anyone know how to disable the "burst mode" on the new s7 Edge? I keep taking multiple photos when I am only wanting to take one. Thanks for your help.
How would you like to contact us?
Chat with us
Live Chat support with a Samsung product expert.
Help with your order
Send us your inquiry and we will respond within 24 hours.