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App isn't working on phone or tablet
If you are having issues with an app, or multiple apps, there are a few things you can try to resolve the problem. Clearing the app cache, updating the app, rebooting your device,...READ MORE
Phone unexpectedly powers off
Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. Follow along to find out what's causing the shutdowns, and how to prevent...READ MORE
Galaxy phone is not recognizing fingerprints
Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone, and keeps your personal information safe. If you are having trouble using your...READ MORE
Set up and use Amazon Alexa with SmartThings
The SmartThings app works with Amazon Echo, Echo Dot, and Amazon Tap smart speakers. Alexa can be used to control light bulbs, on/off switches, dimmer switches, thermostats, locks,...READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
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Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
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