Security Systems

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Downloads and Product Info

For the latest manuals and specs, we will need some more details about your product.

For the latest manuals and specs, we will need some more details about your product.

Solutions

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Maintenance

Operating System Not Found Error

If you receive this error, the PC is unable to find Windows. First we need to make sure that it is looking in the right place by resetting the BIOS. We can also restore Windows to...

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Features & Specs

Reinitialize the SmartThings Tracker

If the SmartThings Tracker is reinitialized, it will be reset. To do so, you must delete the tracker from the SmartThings app. When it's deleted, it will initialize itself so it...

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Network & Connectivity

SmartThings Tracker Location is Inaccurate

Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear...

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Network & Connectivity

SmartThings Tracker On-Demand Tracking Icon is Gray

The Tracker's location can be detected from any distance with the SmartThings app, as long as it's within the range of a cellular network. Service may be limited and location...

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Interactive guide

An interactive demo that guides you through the features of your device.

LAUNCH DEMO

Community

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