Apps on Samsung phone or tablet are not sending notifications

Different things can prevent apps from running or showing notifications on your device. You can disable any function that could be blocking notifications and then test the app to check if it sends notifications.

Galaxy S24 Ultra placed on top of a binder next to a notepad and coffee cup, with the screen turned off

Apps on Samsung phone or tablet are not sending notifications

Checkpoint

Disable Do not disturb and Power Saving

Open the Quick settings panel.

Swipe down from the top right of the screen to open the Quick settings panel.

Turn off Power saving.

If it's illuminated, tap the Power saving icon to turn off Power saving mode. This could prevent notifications from displaying.

Turn off Do not disturb.

If it's illuminated, tap the Do not disturb icon to disable this feature. This could also be blocking notifications.

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Disable an app's power saving settings

Note

If you have added any apps to sleeping apps, it means they have entered a powering save mode. If they are "sleeping," some of their functions may be unavailable when the app is closed. For example, they may not send notifications.

Navigate to Battery settings.

Navigate to and open Settings. Swipe to and tap Device care, and then tap Battery.

On some devices, you may need to tap Battery and device care, and then tap Battery.

Remove apps from Sleeping apps.

Tap Background usage limits, and then tap Sleeping apps. Touch and hold the desired app, and then tap Remove.

Sleeping apps highlighted in Background usage limits screen

If the app doesn't appear in this list, tap Back, and then tap Deep sleeping apps. Touch and hold the desired app, and then tap Remove.

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Check if an app's notifications are turned on

Turn on notifications.

Navigate to and open Settings, then tap Apps, and then select the app that is experiencing the issue. Tap Notifications, and then turn on notifications by tapping the switch next to Allow notifications. If you'd like the app to alert you with sound and vibration, tap Allow sound and vibration.

Some apps allow you to choose what types of notifications you will receive. After tapping Notifications, make sure the notifications are enabled for your desired categories.

Many apps also allow control over notifications when you tap on a category. You can make certain categories silent, choose what sound they make, or even allow them to still make a sound when Do not disturb is enabled.

Check the settings in the app.

Some apps may have additional notification settings within the app itself. You may need to open the app and check its settings, menus, or help page.

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Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

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Apps on Samsung phone or tablet are not sending notifications