Volume drops when headphones are plugged in to Samsung phone

The volume on your Galaxy phone will automatically drop when you plug in headphones. This is a safety feature that helps prevent acoustic shock and hearing damage from listening to headphones at a high volume.

Samsung Galaxy phone playing music while connected to wired headphones via a USB-C

Volume drops when headphones are plugged in to Samsung phone

Warning

Listening to music at a high volume for an extended period of time can damage your hearing.

Plug in the headphones and press the Volume up button.

The volume on your phone can be increased after the headphones have been connected. Press the Volume up button until you've reached a comfortable listening volume.

Read and tap OK.

If you raise the volume to a very high level, a pop-up may appear on your phone, and the volume will stop rising if the media volume limit is set. Review the information on the screen, and then tap Settings. Then turn off the Media volume limit switch at the top of the screen to increase the volume to maximum. Or, turn the switch on and adjust the slider below 'Custom volume limit' to set your desired volume limit.

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