Common error messages on Samsung TVs

If your TV, smart monitor, or projector is still registered to an older SmartThings account* or if you accidentally added it to the wrong account, you can easily reset it and transfer it. All you need to do is add the TV/projector to your new account and the SmartThings app will take care of the rest for you.

You can connect your TV, smart monitor, or projector to the SmartThings app without using a SmartThings Hub. If the app has trouble connecting or discovering your device, there are a few things you should check, like if Bluetooth is enabled on your phone. Then, you can try adding your TV/projector to the SmartThings app again. A Samsung Account and

Some TVs come with polarizing film on the screen that is part of the actual TV. Other TVs and smart monitors come with a scratch-resistant protective film to keep the TV from getting scratched during shipping. The key is to know which is which. Protective film should be removed after unpacking the TV, the polarizing film should not.