Google Account on Galaxy phone or tablet does not sync

A simple restart can often resolve syncing problems.

Swipe down from the top right corner of the screen to open the Quick panel settings. Then, tap the Power icon. Tap Restart, and then tap Restart again. Your device will automatically restart.

Ensure your device is connected to a Wi-Fi or mobile network.

Swipe down from the top right corner of the screen to open the Quick panel settings:

• To verify you're connected to a mobile network, check the status bar. Look at the top of your screen for the mobile network icon. A signal strength indicator (bars) or a network type (e.g., 4G, 5G, LTE) indicates a mobile network connection.
• To check if you're connected to Wi-Fi, tap the Settings icon (gear) in the right corner of the Quick panel settings. Tap Connections, then tap Wi-Fi. Verify you're connected to a Wi-Fi network.

Ensure your device is running the latest software.

Swipe down from the top right corner of the screen to open the Quick panel settings. Tap the Settings icon, and then swipe to and then tap Software update or System updates. It will vary between models. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should begin downloading automatically, although you may need to tap Download now on some devices. When the download is complete, follow the on-screen instructions to install the update.

Before proceeding, ensure that Auto-sync data is enabled on your phone or tablet.

Swipe down from the top right corner of the screen to open the Quick panel settings. Tap the Settings icon (gear) in the right corner of the screen. Swipe to and tap Accounts and backup, and then tap Manage account. Make sure the Auto sync data switch is enabled. 

If your Google account is not syncing properly, ensure that the account's auto-sync settings are turned on.

Swipe down from the top right corner of the screen to open the Quick panel settings. Then, tap the Settings icon (gear) in the right corner of the screen. Swipe to and tap Accounts and backup, and then tap Manage account. Tap the desired Google account, and then tap Sync account.

• If auto sync is turned off, tap each item in the menu to manually sync each feature with your account.
• You can also tap the More Options icon (three vertical dots) in the top right corner of the screen, and then tap Sync now if you want to sync all menu items immediately.

If you're account still isn't syncing, confirm there are no problems with your Google account. Try signing in to your Google Account from the internet browser on your phone or tablet, or another device.

• If you can sign in successfully, the issue lies with your phone or tablet. Proceed to the next step in this guide.
• If you can not sign in, there may be an issue with your Google account. Visit Google Help Center for support with your Google account. 

If the issue persists, remove and re-add your account to reset the connection. Remember, you'll need your username or email address and password to re-add your account after removal.

Swipe down from the top right corner of the screen to open the Quick panel settings. Tap the Settings icon, and then swipe to and then tap Accounts and backup. Tap Manage accounts,

• To remove your account, tap your Google account, and then tap Remove account. Tap Remove to confirm.
• To re-add your account, tap Add account, and then tap Google. Follow the prompts to sign in to your Google account with your username or email address and password.