Samsung dryer is too noisy

1. Level the dryer. First, retract the leveling feet completely. Use a carpenter's level to check which feet need adjusting, and then adjust them with a wrench. (You can reduce vibration by adjusting the leveling feet to the minimum necessary amount.)
2. Check the exhaust vent alignment, especially if it was adjusted during installation. It needs to be secure and should not wiggle or rattle.
3. Make sure the vent or any other part of the dryer isn't rattling against anything, like the power cord.
4. Check for loose objects in the drum, such as buttons, pens, or coins.

If the noise continues, visit our Support Center to request service.

If the noise occurs while the dryer is empty, visit our Support Center to request service.

Otherwise, the noise is from the contents of the dryer, and service is not required. This is caused by either of the following:

• The dryer is overloaded.
• The sound is the load thumping against the side of the dryer as the drum rotates. You should turn items with large or oversized buttons, snaps, or zippers inside out to reduce this sound.

These sounds usually happen when the dryer load is too heavy. If you hear these sounds, immediately stop the cycle and reduce the weight of the load. A couple tips that might help:

• Drying fewer items at a time can reduce load weight.
• Running the items through the spin cycle on the washer before putting them in the dryer will remove excess water and reduce weight.

If the noise occurs even when the weight of the load is normal (about four wet towels), visit our Support Center to request service.