Samsung washing machine is shaking too much

There's an easy way to check if your shipping bolts are removed without looking behind the washing machine: just open the door and push against the drum. Ignore the rotation and focus on how it feels when you push.

It should feel like it's connected to springs and have a little bit of give to it. If the drum feels like it's connected to a rock when you push against it and has almost no give at all, the shipping bolts are not removed.

If you're not sure, compare it to your dryer. The washing machine's drum should have much more give than your dryer's.

If your shipping bolts are already removed, skip to the end of Step 4 and select need more help.

Some front load washing machines have four shipping bolts (colored yellow in the image). Some washers have three. FlexWash models have seven. Top load washing machines do not have shipping bolts.

To remove a bolt, first loosen it with the supplied spanner, slide it and its spacer up, and then finally pull it out of the hole.

Under certain conditions, your laundry will not evenly distribute within the drum, which can cause imbalance as too much weight collects on one side.

• Small loads: Small loads tend to collect together to one side, leaving the other side empty, which creates a weight imbalance. Add more to the load to balance it, or reduce the spin speed.
• Large items: When washing bed sheets, blankets, or other large items that absorb a lot of water, they can become tangled and then cause unbalanced loads. In this case, manually redistribute the load to even out the weight distribution. Reducing the spin speed can also be helpful. (Do not wash floor mats, pillows, or dog houses.)

Before you begin the process of leveling, make sure to have one inch of separation between the washer and dryer and from any wall.

You'll also want to make sure the floor is stable and free from damage. A slippery floor can disturb the balance of the washing machine.

The washer should have a solid and firm connection at all four corners. If one corner wobbles, first shorten the legs of all the other corners. If they're already as short as they can be, then the wobbly corner's leg should be lengthened.

Use a flat blade screwdriver to loosen the locking nut of the legs you'll be adjusting.

Turn the adjustable legs clockwise to raise that corner of the washer, and counterclockwise to lower that corner of the washer.

Continue to make adjustments and repeat the previous steps until the washer is level. As you're making adjustments, keep in mind that the shorter you can keep the legs, the more stable the washer will be. Make sure that all feet are making contact with the floor.

Just like before, use a flat blade screwdriver to tighten the locking nut up against the washer.

On some models, you do this while the washer is already on. On other models, you start with the washer off, hold the two buttons, and then touch Power to turn on the washer while holding the buttons.

Either way, if you're successful, Cb appears on the display and you can let go.

Temp. and Delay End is the most common button combination, but if that doesn't work or you don't have those buttons, check your user manual for instructions specific to your model. If your user manual does not cover Calibration Mode, then your model doesn't have it.

You may have gone through all the previous troubleshooting and just checked it off as things that were already done and no adjustment needed. In which case, running a test cycle now won't be any different from when you first had the issue.

However, if you encountered any of the following during troubleshooting:

• Found and removed shipping bolts (front load models only)
• Determined you were overloading or underloading the washer and corrected it
• Needed to level the washer because it wasn't level

...then it's worth the time to run a test cycle (like Rinse & Spin) to see if the vibration continues, since your vibration may already be gone.