Reset the ice maker in the top freezer

If your Samsung top freezer ice maker stops making ice, a reset can help restore normal function. Removing the ice bucket gives you access to the test switch, making it simple to check and reset your ice maker. If you still have issues after resetting, unplugging the fridge and trying again may resolve the problem.

Person removing the ice bucket from the auto ice maker in a Samsung refrigerator.

Reset the ice maker in the top freezer

Remove the ice bucket.

First, remove the ice bucket by pulling it out from beneath the ice maker. This may make the Test button easier to reach.

An illustration of a Samsung refrigerator top freezer showing the ice bucket being removed.

Note

Do not press Test repeatedly after the ice tray is filled with ice or water. The water may overflow or the ice may jam.

Test the ice maker.

Then, press and hold Test Switch (A) until you hear a chime.

If you don't hear a chime, but you can see movement from the ice maker, then the ice maker was reset.
If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.

An illustration of a Samsung refrigerator ice maker with a label pointing to the reset button.

Reinsert the ice bucket.

Slide the ice bucket back into position beneath the ice maker.

An illustration of a Samsung refrigerator bottom freezer showing the ice maker compartment being reattached.

Continue troubleshooting.

If the issue persists, visit our Support Center to request service.

Resetting the ice maker is just one step of troubleshooting ice maker problems. Please see our guide for Ice maker is not working for other ice maker issues.

Recommended Articles

Reset Ice Maker: Top Freezer

The Auto ice maker is located inside the top portion of your freezer and can be reset if it isn’t producing any ice. Due to the way the ice maker is positioned, you will need to remove the ice bucket from underneath it before running the test.

Test or reset your Samsung ice maker

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it

Reset the ice maker in the fridge compartment or Side-by-Side freezer

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