Reset the ice maker for cubed and Ice Bites

If your Samsung freezer is not making cubed ice or Ice Bites, you can reset each ice maker separately to restore normal operation. Both ice makers have individual test buttons that are easy to access under the freezer vent, so you can check and reset each one as needed. If you hear a chime, your ice maker should be ready to use again.

Samsung refrigerator freezer compartment with shelves stocked with food, including ice cream and meat.

Reset the ice maker for cubed and Ice Bites

Locate the ice makers.

Both ice makers (cubed ice and ice bites) are located in the bottom left freezer, near the top of the freezer. The ice bites maker is on the right while the cubed ice maker is on the left. Open the bottom left freezer door to access them.

Samsung BESPOKE ice maker showing the Cubed Ice and Ice Bites bins.

Note

Do not press Test repeatedly after the ice tray is filled with ice or water. The water may overflow or the ice may jam.

Press the Test button.

Each ice maker has its own Test button that needs to be pressed separately.

Reach your hand underneath your desired ice maker (under the vent but above the ice bucket) and feel for the Test button. When you find it, press the Test button; you will hear a chime. If the ice maker is operating properly, you will hear another chime.

If needed, press the Test button on the other ice maker.

Samsung BESPOKE ice maker with the reset button highlighted above the ice bins for Cubed Ice and Ice Bites.

Continue troubleshooting.

Your ice maker has been reset. If it chimes one time, your ice maker has passed the test. If the ice maker chimes multiple times, visit our Support Center to request service.

Resetting the ice maker is just one step of troubleshooting ice maker problems. Please see our guide for Ice maker is not working for other ice maker issues.

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Reset Ice maker: Cubed and Ice Bites ice makers

Unlike other fridges, the BESPOKE comes with two ice makers. One creates regular cubed ice, and the other creates ice bites. If the ice makers are having issues, you can press the Test button on each one to reset them.

Test or reset your Samsung ice maker

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it

Reset the ice maker in the top freezer

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