SmartThings error: Someone already connected this device

If your TV, smart monitor, or projector is still registered to an older SmartThings account* or if you accidentally added it to the wrong account, you can easily reset it and transfer it. All you need to do is add the TV or projector to your new account and the SmartThings app will take care of the rest for you.
A Galaxy phone showing an Account reset complete message in SmartThings.
A Galaxy phone showing an Account reset complete message in SmartThings.

SmartThings error: Someone already connected this device

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