Metro (TMX) devices show ads on the lock screen

This article is designed specifically to resolve issues with ads appearing on the lock screen. The issue is caused by the Metro Play app (Version 31.1.1) and affects all Metro (TMK) models. Follow the step-by-step process outlined below in this guide to disable lock screen ads and restore your preferred lock screen experience.

Metro (TMX) devices show ads on the lock screen

  1. Open the Metro Play app.
  2. Tap the three dots in the top right corner.
  3. Tap Settings, and then tap Disable Lock screen.
  4. Tap I prefer my old lock screen, and then tap Disable.

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