Blurry surroundings in Mixed Reality view on Galaxy XR

Experiencing blurry surroundings in passthrough view (Mixed reality) on your Galaxy XR? This article provides steps to improve clarity, such as cleaning lenses, adjusting the fit, and aligning the displays properly.
Galaxy XR headsets floating in mid-air, surrounded by an immersive and futuristic background.
Galaxy XR headsets floating in mid-air, surrounded by an immersive and futuristic background.

Blurry surroundings in Mixed Reality view on Galaxy XR

Note
  • Mixed Reality may differ from the actual environment in terms of shape, color, or size. Use it only in safe environments.
  • Distant objects may appear less clear due to the camera's near-field focus optimization.

Clean the lens and visor windows.

Galaxy XR front visor window being cleaned with a soft lens cleaning cloth.

With the headset removed, gently clean the lenses and the front of the visor windows with the supplied cleaning soft cloth to remove oils or fingerprints. Avoid using chemicals or detergents, as they may damage the surface. 

 

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Adjust the position of your headset.

To ensure optimal display performance while wearing the headset: 
  • Turn the rear fit dial to secure the headset comfortably on your head.
  • Grasp both sides of the headset and gently move it up, down, left, and right to adjust the position on your forehead until the center of the screen becomes clear.
  • Use or remove the cushion size adjuster to adjust the proper distance from your forehead.
  • Ensure the front of the headset is angled downward by about 5 degrees from horizontal relative to the ground when viewed from the side.
  • Avoid tilting the headset too far downward toward your face.
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Align the displays.

Press the Top button on the headset to open the Launch menu. Point to and pinch Settings, then point to and pinch Inputs. Point to and pinch Eye Calibration, and then point to and pinch Align displays. On the next screen that appears, you will be prompted to press the Top button on the headset to complete the alignment.
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