Reminders not registering through other apps on Galaxy devices
Reminders not registering through other apps on Galaxy devices
Identify the issue.
- No registration failure notice.
- Unresponsive reminder buttons.
- Missing category settings.
- App crashes.
Check the Voice Recorder app version.
Access the Apps screen on your device. Touch and hold the Voice Recorder app until a pop-up menu appears, and then tap the App info icon (the lowercase letter "i") in the top right corner. In the next window, swipe down to the bottom of the screen to view the app version. Verify if the app version is 21.5.81.43 or later:
- If the app version is outdated, skip to Step 3 to check for updates in the Galaxy Store.
- If the app version is updated to 21.5.81.43 or later, skip to Step 4 to restart your device.
Check for app updates.
Restart your device.
Test the reminder functionality.
After restarting your device, open an app such as Phone, Messages, Calendar, Voice Recorder, or AI Select, and attempt to register a reminder.
- Example 1: Using the Calendar app, select a day to open the calendar editor. Tap the Reminders tab, then enter your details and choose your preferred day and time. Tap Save to confirm your details.
- Example 2: Using the Messages app, select a conversation. Touch and hold a message bubble you want to be reminded about, and then tap Add to reminder from the pop-up menu.
Then open the Reminder app to check if the details have been registered.
Clear the app cache (optional).
Clearing the app cache serves as a refresh for your applications, eliminating temporary files that could be causing performance issues or preventing the app from functioning properly. If the problem continues after performing the previous steps, consider clearing the cache of the affected apps.
Open Settings on your device, and then swipe to and tap Apps. Select the specific app you're experiencing issues with, such as Voice Recorder, Calendar, Phone, Messages, or AI Select. Tap Storage, and then tap Clear cache to remove temporary files and refresh the app.
Contact Samsung Support