Perplexity app functionality issues on Galaxy phones

The pre-installed Perplexity app can only be updated through the Galaxy Store. To check for app updates:

1. Navigate to and open the Galaxy Store.
2. Tap the Menu icon (three horizontal lines) in the bottom right corner.
   
3. Tap Updates, and then tap the Update icon next to the Perplexity app.
   

If you want to update the Perplexity app through the Google Play Store or encounter the message "Perplexity cannot be installed" on the Google Play Store, you must uninstall and reinstall the app.

1. Swipe up from any Home screen, and locate the Perplexity app on the Apps screen.
2. Touch and hold the Perplexity app until a menu appears, and then tap Uninstall to delete the app.
   
3. Next, open the Google Play Store, and then use the search bar to search for and tap Perplexity.
   
4. Tap the Install icon to reinstall Perplexity from the Google Play Store.
   

To check for Perplexity app updates, navigate to and open the Play Store, and then tap your profile icon. Tap Manage apps & device, and then tap Updates available. If an update is available, tap the Update next to the Perplexity app.

If the Voice wake-up feature for Perplexity (e.g., "Hey! Plex.") is not working properly, check for app updates. For now, with the Perplexity app installed on your device, you can just swipe up on any Home screen to access the Apps tray, and then tap Perplexity to launch the app directly.