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Cannot find apps on Samsung TV, projector, or Blu-ray player

When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. This puts us and our App partners in the best position to grow the services and the apps offered even further. If you use any of these apps, we want to give our heartfelt thanks for your support, and we hope you'll continue enjoying your experience and your Samsung device.

Blu-ray player will not connect to the internet

For your Blu-ray player to connect to the internet via Wi-Fi, it needs to be able to connect to the router, which lets it connect to the internet. There are many variables that can cause these connections to fail, but many of them are easy to fix. Knowing where the connection is failing will help you know what steps to take next.

Disc will not play in Blu-ray player

There are several reasons a disc may not play in the Blu-ray player. A dirty or scratched disc is the most obvious cause, but an incorrect region code or configuration of your home theater system can be the reason as well. Whether you're having trouble with 4K or 3D, Blu-ray or DVD, there is a fix.

Blu-ray home theater system does not turn off

Turning your Blu-ray player or home theater system should be easy. However, it could just be your remote is in need of new batteries. Follow these quick steps to identify the cause of the issue.

Blu-ray home theater system does not turn on

When an appliance like your Blu-ray home theater system won't turn on, the most common reason is due to lack of power. This is typically due to the outlet or power strip you're using. You also want to make sure it's not just your remote not working.

Play button does not work to start a Blu-ray disc

The Blu-ray standard is an upgrade from DVD in a lot of ways, allowing the main menu to be much more interactive than a DVD disc. As part of this change in the standard, many Blu-ray discs block the Play button from being used on the main menu. Instead, use the navigation arrows and press Enter to get the movie started.

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