Skip to content Skip to accessibility help

Choose another country or region to see content specific to your location.

This site uses cookies to enhance your web site experience. By continuing to browse or use this site, you are agreeing to our use of cookies. See our privacy policy here.

  1. Home
    2. /
  2. Physical Damage on Your Computer

Physical Damage on Your Computer

Physical damage is not covered under warranty. Physical damage includes but is not limited to: liquid spills, cracks, and scratches to the screen, bezel, and accessories. If your PC has physical damage, we will be happy to repair or fix it, but the repair will be handled as an out of warranty repair and you will be charged for parts and labor. We recommend that you get an estimate of the cost before you proceed.

Related Content
No Sound from the Windows PC's Headphone Jack
No Sound from the Windows PC's Headphone Jack
If you don't hear any sound from a set of speakers or headphones connected to the Windows PC's headphone jack, and you've tried plugging in another audio device, there's a few things you can do to get the music playing again.
 Screen or Graphical Defects
Screen or Graphical Defects
A variety of strange effects can appear on screen, from solid lines, fuzzy images, blank spots, etc. Before getting service on your computer, there's a few things to try.
 Blue or Green Screen Error
Blue or Green Screen Error
The sudden appearance of a full screen error can be a disconcerting experience, but thankfully these are usually isolated occurrences. Most of the time your PC will simply reboot and that's all it really needed.
 Touchscreen Not Responding or Inaccurate on PC
Touchscreen Not Responding or Inaccurate on PC
A touchscreen can make your interactions with your PC more intuitive and natural. A touchscreen is a must-have on a tablet or convertible PC so that you can use it without a touchpad or mouse.
 SD reader not working
SD reader not working
The first thing you should do is test the SD card in another PC. If you've already tested the SD card in another PC, the following steps will help get it working properly.
Share this article
0 people found this helpful.
Was this content helpful?

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung
Contact
  • call us blue alt
    1-800-SAMSUNG MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET
  • live chat alt
    Live Chat
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE