Physical damage on your computer
Physical damage is not covered under warranty. Physical damage includes but is not limited to: liquid spills, cracks, and scratches to the screen, bezel, and accessories. If your PC has physical damage, we will be happy to repair or fix it, but the repair will be handled as an out of warranty repair and you will be charged for parts and labor. We recommend that you get an estimate of the cost before you proceed.
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Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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