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  2. HMD Odyssey or Mixed Reality Not Detected

HMD Odyssey or Mixed Reality Not Detected

When the HMD Odyssey is connected to a computer, the Mixed Reality Portal app will automatically launch. If Mixed Reality portal doesn't open or you experience other issues like the HMD Odyssey's screen appearing black, there are a couple things you can do to fix the problem.

Related Content
Using the HMD Odyssey
Using the HMD Odyssey
The HMD Odyssey cannot be used as a standalone device. It needs to be connected to a computer and you need to open Mixed Reality Portal if you want to play VR games. Keep reading to learn how to connect the HMD Odyssey to your computer.
 HMD Odyssey Hardware Specifications
HMD Odyssey Hardware Specifications
Enjoy HMD Odyssey with Windows Mixed Reality when connected to a computer. Through the HMD Odyssey, Windows Mixed Reality reflects your movements in real life and lets you share the experience with others. Learn about the hardware specifications for the HMD Odyssey below.
 HMD Odyssey Windows Mixed Reality Computer Compatibility
HMD Odyssey Windows Mixed Reality Computer Compatibility
The HMD Odyssey is compatible on computers running Windows 10 Fall Creators Update or later, with Windows Mixed Reality or Windows Mixed Reality Ultra. You can download and run the Windows Mixed Reality PC Check to determine whether your computer is compatible. Learn about computer hardware requirements for running Windows Mixed Reality or Windows
Install or Uninstall Windows Mixed Reality
Install or Uninstall Windows Mixed Reality
If you have a recently updated Windows 10 computer, the Mixed Reality Portal should already be on it. However, you need certain updates and software before it can be used. Keep reading to learn how to install or uninstall Windows Mixed Reality on your computer. 
 Unpair the HMD Odyssey Controllers from the Computer
Unpair the HMD Odyssey Controllers from the Computer
The HMD Odyssey controllers will automatically power off when the headset is removed from your head or the Bluetooth connection ends. When the controllers are turned on, they automatically reconnect to the previous computer. However, you can unpair the controllers from your computer if needed. Keep reading to learn more.
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