Samsung refrigerator shows code OF OF, O FF, or scrolling bars

Cooling Off mode (also know as Demo mode or Shop mode) will disable the cooling systems of the refrigerator, and also disable ice making and the water dispenser. In this mode, the display will show OF OF, O FF, OFF OFF, or scrolling temperature bars, depending on your model.
Refrigerator display showing code OF OF O FF with icons below.
Refrigerator display showing code OF OF O FF with icons below.

Samsung refrigerator shows code OF OF, O FF, or scrolling bars

1

Make sure your fridge is in Cooling Off mode.

If your display has any of the following, you are in Cooling Off mode:

  • OF OF
  • O FF
  • OFF OFF
  • Temperature bars scrolling back and forth
  • On Family Hub models, in Fridge Manager, all compartments display OFF

If this is not showing on your display, you are not in Cooling Off mode. See our guides for cooling issues, ice making issues, or dispenser issues if you are experiencing an issue.

2

Turn off Cooling Off mode.

The steps for disabling Cooling Off mode will vary depending on what type of panel you have.
Service is not required. If you have difficulty leaving Cooling off (Demo) mode, consult your <a href="https://www.samsung.com/us/support/downloads/"><b>user manual</b></a> for the specific buttons for your model, and try asking a friend or family member for assistance.
Touch and hold the top two left buttons for 8 seconds, or until the refrigerator chimes.
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Control panel on a Samsung refrigerator with icons for ice, water, filter, and lock features
Touch and hold the top two left buttons and the top right button for 8 seconds, or until the refrigerator chimes.
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Control panel of a Samsung Family Hub refrigerator showing fridge compartments turned off
For models with only four buttons on the panel, touch and hold the two left buttons and the top right button for 8 seconds, or until the refrigerator chimes.
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Control panel of a Samsung Family Hub refrigerator with all sections set to Off
Tap Apps, tap Fridge Manager, and then tap Fridge Settings. Tap Cooling Off, tap Deactivate, and then select Proceed.
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Control panel on a Samsung French Door refrigerator showing Cooling Off mode with Ice Off, Power Freeze, and Freezer buttons highlighted
Touch and hold Power Freeze and Freezer until the fridge chimes (8 seconds).
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Control panel on a Samsung French Door refrigerator with Power Freeze, Freezer, and Fridge buttons highlighted
If that doesn't work, touch and hold Power Freeze, Freezer, and Fridge until the fridge chimes (about 8 seconds).
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Control panel on a Samsung French Door refrigerator with Ice Off and Freezer buttons highlighted
If you don't have those buttons, touch and hold Ice Off and Freezer until the fridge chimes (about 8 seconds).
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Control panel on a Samsung Flex refrigerator showing Ice Maker, Auto Water Fill, Filter Reset, Energy Saver, and Door Alarm buttons
Before you can do anything on the refrigerator panel, you have to unlock it. Touch and hold Control Lock for 3 seconds, or until the refrigerator chimes. Touch and hold Ice Maker, Auto Water Fill, and Door Alarm until the refrigerator chimes (about 8 seconds).
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Refrigerator display panel with Fridge, FlexZone, Freezer, Ice Maker, Water/Ice, and Door Alarm buttons.
Touch and hold Fridge and FlexZone simultaneously until the display blinks (about 6 seconds). While the display is still blinking, touch Door Alarm.
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Refrigerator display panel showing fridge at 37°F and freezer at 0°F with Ice Maker and Peak Demand indicators.
Hold < and > for 6 seconds and then press O.
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Control panel on a Samsung refrigerator showing Temp, Power Freeze, and Lock buttons.
To exit Cooling Off mode, press and hold Temp., Power Freeze, and Lock simultaneously for 5 seconds. A chime will sound when it turns off.
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Control panel on a Bespoke refrigerator showing 37°F fridge temperature with navigation arrows.
Hold < and > for 6 seconds and then press O.
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Control panel on a Samsung 4-door kimchi refrigerator showing Ferment, Freezer, and Lock buttons with cooling options.
Press and hold Lock for 3 seconds to unlock the main panel. Then, press and hold Ferment, Preserve, and Lock simultaneously for 5 seconds.
<
Refrigerators with the panel on the left door (Before 2015)
Refrigerators with the panel on the left door (After 2015)
Refrigerators with the panel on the left door
Family Hub smart refrigerators
Refrigerators with the panel on the door frame
Refrigerators with the panel on the door frame
Refrigerators with the panel on the door frame
Refrigerators with the panel on top of the Flex compartment
Refrigerators with the panel on the inside right wall (Before 2021)
Refrigerators with the panel on the inside right wall (After 2021)
Upright convertible refrigerators
BESPOKE refrigerators
4-Door kimchi refrigerators
>
3

Consult your user manual.

Service is not required. If you have difficulty leaving Cooling off (Demo) mode, consult your user manual for the specific buttons for your model, and try asking a friend or family member for assistance.
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