On-Demand tracking icon is gray on SmartThings Tracker

The Tracker's location can be detected from any distance with the SmartThings app, as long as it's within the range of a cellular network. Service may be limited and location tracking may be inaccurate if the Tracker is used indoors or in a moving car, or when the GPS signal is poor.

Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear around the estimated area when the tracker's location is being reported. However, there may be slight variations to estimate the tracker's location, but the circle in the

Check the Tracker's status How can I check if the Tracker is powered on and working? To check if the Tracker is working properly, press the Power button once. The LED colors will change depending on the status. Blue: The Tracker is on and functioning. If the Tracker blinks blue continuously, then it’s in pairing mode. Red: The Tracker’s battery is