Family Hub refrigerator won't connect to Wi-Fi after update

If you need instructions for updating your router, check the user manual for it. If you do not have the manual, check its manufacturer's website. If you use an app on your phone to monitor your router, you may be able to check for updates there.

Once you've update your firmware, try connecting again. If you are still unable to connect, continue to Step 2.

1. On your Family Hub, open Settings, 
2. Tap About Family Hub. 
3. Tap Reset network settings.

Android users:

1. Navigate to Settings, and tap Connections, and then tap Wi-Fi. 
2. Tap the Gear icon next to your Wi-Fi network name to open its settings.
3. Tap View more, and then tap IP settings.
4. From here, write down the IP address shown and close it on your phone to avoid any accidental taps or touches that would change your settings.

iOS users:

1. Go to Settings, and then Wi-Fi.
2. Tap the i icon next to your Wi-Fi network.
3. From here, write down the IP address under IPv4, and then close this screen to avoid accidental taps that may change any settings.

1. On your Family Hub panel, open Settings.
2. Tap Connections.
3. Tap Wi-Fi.
4. Select the Wi-Fi network you want to connect to.
5. Tap Advanced IP settings, and then change to Static.
6. Enter the following details:
   • Network password
   • IP address, but increase the last number of your mobile IP address by 10
   • For subnet mask, enter 255.255.255.0
   • Gateway
   • DNS 1 and 2 address
7. Tap Connect.