SAMSUNG.COM
TERMS AND CONDITIONS OF SALE
By placing an order on Samsung.com, you agree to the terms and conditions below (the “Terms”). The Terms will govern orders placed on this site and will constitute an agreement between Samsung Electronics America, Inc. as the seller and you as the purchaser of products sold on this site (the “Products”).
1. Order Acceptance; Cancellation
Samsung may cancel your order at any time and for any reason. Your receipt of an order confirmation does not constitute Samsung’s acceptance of the order and we are under no obligation to accept any order you submit. If we do cancel your order, we will refund you any amounts that you have been charged.
2. Quantity Limitations
Samsung reserves the right, in its sole discretion, to limit your orders to a maximum dollar value or maximum quantity per Product.
3. Prices
Prices do not include shipping and handling, or sales taxes, if applicable, which will be added to your total price. If the price of a Product is incorrect, then we reserve the right to cancel your order and refund to you the amount that you paid.
4. Shipping
Samsung is not responsible for any errors, omissions or misdirected or lost orders, or orders which may be delayed. Any delivery dates we provide you either on the site or in any communications (e-mails, order confirmations, etc.) are estimates only. Please review the additional information regarding our shipping policy here.
The Products are intended for sale in the United States only, and accordingly, we will only ship to addresses within the United States. You agree to comply with any U.S. or foreign laws relating to the export, re-export, transfer or resale of the Products.
5. Risk of Loss
Title to and risk of loss or damage to any physical products you purchase will pass to you when Samsung ships it from one of its warehouses. Title to any digital Products will pass to you when we provide you with a link, license key, or activation code.
6. Returns; Damaged Products
Samsung.com will accept return requests for purchases within 15 days from the date of delivery. Please review the additional information regarding our returns policy and exceptions to our return policy here.
7. Samsung Store Pickup
To qualify for store pick up, all items in your order must be available at the same retail location. Once your order is placed we will send you an email confirming that we have received your order. We will send you another email once the item is ready for pickup.
You will have five (5) days from the time we send you an email confirming your product is ready for pickup. If you do not pick up your products by then, we will automatically cancel your order.
In order to pick up your Product, you must show a valid government issued identification.
8. Wireless and other Third-Party Services
You may have agreed to terms and conditions with a third party for services such as content, cloud storage, wireless services, or Premium Care. Returning your Product will not automatically cancel any third party service, including wireless service that you activated in connection with your purchase. You should refer to the terms and conditions that govern any third party services.
9. End-Users Only
Samsung.com is intended only for end-user customers who will use them for personal, household, family, or bona fide business use. If we determine that you are in the business of reselling products, then, in addition to any other remedies available to us, we may charge you for the full amount of any promotional value or rebate that was applied to the purchase or granted to you at any time after the purchase.
