Please read these Competition terms and conditions (“Terms and Conditions”) carefully. Participation in this Competition will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Competition. Please refer to this website for the current Terms and Conditions for this Competition: www.samsung.com/za/offer.

All participants during the period of this Competition agree to be bound by the following Terms and Conditions:

1. Competition:

Samsung Connect the dots competition (“Competition”). The organizer of the Competition is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organiser"). 

2. Competition Period:

    2.1. The Competition will run from 25 February 2021 (07h00) to 4 March 2021 (23h59) (“the Competition Period”).

    2.2. The Competition Period may be extended or curtailed at the discretion of the Organiser and will be communicated on the Samsung Mobile South Africa’s Twitter page / account.

3. Who may enter:

    3.1. All participants must:

        3.1.1. Be citizens of the Republic of South Africa and/or a legal residents of the aforesaid country, 

        3.1.2. Must be currently residing in the Republic of South Africa at the date of the commencement of the Competition Period.

        3.1.3. Must be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Competition Period.

    3.2. Participation in this Competition excludes the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with the Competition and their spouses, life partners, parents, children, siblings, business partners or associates.

4. How to enter

    4.1. The participant must:

        4.1.1. Be a participant in terms of clause 3.1; 

        4.1.2. Have an active Twitter account; and

        4.1.3. Follow the Samsung South Africa’s Twitter account / page (https://twitter.com/SamsungSA) during the Competition Period (During the Competition Period, the Samsung Mobile South Africa’s Twitter account / page will publish a post, providing specific instructions for the Participant to action (“Call to Action”):

   Users will be asked to engage with a convo card to be added to a mosaic and to be entered into a competition.

   When a user tweets out any of the convo card buttons they will be sent to moderation and if approved, their profile picture will be added to the mosaic and their entry will be captured on a google sheet.

   Once the mosaic is complete, all the users will receive a reminder that shows a link to the mosaic site that they can share onto their feeds and search for their profile pic.

   Google sheet will be shared with team Samsung to select and announce a winner. The consumer’s responses will be recorded on a database that will then be used in a random draw to draw 3 (three) winners.

    4.2. Example Daily Competition call to action: 

        4.2.1. Example of the Initial Tweet:

        Whatever the weather, if you have a Samsung #WindFree aircon, you’re in control. Select an option below to #ConnectTheDots and we’ll add your profile picture to our mosaic and then send you the reveal for the ultimate #WindFreeCool!

        4.2.2. Example Pre-populated copy:

        If you want to connect the dots with @SamsungSA and #WindFreeCool aircon. Select an option below to #ConnectTheDots and we’ll add your profile picture to our mosaic and then send you the reveal for the ultimate #WindFreeCool 

    4.3. Entry to this Competition does not make any participant a winner.

    4.4. The Organizer accepts no responsibility for entries lost, misdirected, illegible, late, mutilated or altered. Entries that do not comply with these Terms and Conditions will be disqualified.

    4.5. Errors and omission may be accepted at the Organizer's sole discretion. Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those rights.

    4.6. It is the participant’s responsibility to ensure that any information which you provide to the Organizer is accurate, complete and up to date.

5. The Prize

    5.1. 1 participant stands a chance to win a WindFree airconditioner including back-to-back installation. (The ‘Prize’).

    5.2. Model code - AR7500, 12 000 Btu. AR12TSHCBWK/FA worth a retail price of R12999 excluding VAT.

    5.3. Back-to-back installation and delivery will be covered and provided by Fourways Air-conditioning.

    5.4. Installation terms for retail apply:

The cost of the back-to-back installation (i.e. indoor unit located on the other side of the wall opposite the outdoor unit) of R1900 excluding VAT.

    5.5. The cost of this installation includes the following:

    • Up to 3metres of refrigerant piping, drain pipe and cable

    • Outdoor mounting bracket (if required)

    • Installation to a maximum height of 3metres above ground level

    • Drilling of one hole for piping

    • Holes will be filled but not painted

    The installer will quote for all costs in addition to the 3metre back-to-back installation which will include but are not limited to the following:

    • Any required piping and cabling in addition to the piping and cabling referred to above, or electrical connection to the main switchboard

    • Travelling expenses in the event of the installation being out of a 30km radius from where the unit was bought

    5.6. The cost of installation excludes the following:

        5.6.1. Any other extras, including but not limited to:

        • external isolators and additional electrical work required

        • any additional refrigerant piping, insulation, drain pipe and cable

        • trunking to cover piping

        5.6.2. Cost of Isolators. Isolator switches are a regulation requirement and are not included in the cost of the installation. A qualified electrician must install an isolator at your own cost. He must install the isolator not more than 2metres from the condenser and within view of the condenser. The cost of this is in addition to the installation cost of the unit and must be paid directly to the electrician. Indoor and outdoor units must always be earthed.

6. Can I enter more than once?

    6.1. Multiple entries from a Twitter handle for each Call to Action will not be applicable.

    6.2. 3 x winners will be selected from all entries over competition period to win the 1 x WindFree air conditioner unit.

    6.3. The draw will take place on 8 March 2021, winners will be notified by way of a direct message on their Twitter Account.

    6.4. Should there be any dispute in this regard, the Organiser shall be sole adjudicator of the dispute and the Organiser’s decision shall be final.

    6.5. The Prize is not transferable. No substitution, cash redemption, or assignment of the Prize is permitted.

7. Selection of Winners:

    7.1. Winner will be selected as per clause 6.2 above.

    7.2. If for any unforeseen reason the draw/(s) cannot take place on the aforesaid date, then the Organizer will endeavour to conduct the draw/(s) within a reasonable period thereafter and shall provide details of the new draw date on the Samsung Mobile South Africa’s Twitter account/ page.

    7.3. The winner will be drawn at random, in the presence of an independent external auditor.

    7.4. The winner will be contacted by way of a direct message on their Twitter Account to verify as valid entry.

    7.5. The Organizer shall at its sole discretion determine the time period for a Prize to be claimed or for delivery to be accepted.

    7.6. Once a participant is selected as a winner, they will be varied to ensure that they qualify to enter the competition, thereafter the participant will receive a direct message from the Organiser on the participant’s Twitter account, in terms of which the participant will be requested to furnish a copy of his / her identification document or other documentation to verify that he / she complies with these Terms and Conditions.

    7.7. If a winner does not respond within 12 (twelve hours) hours of receiving a direct message from the Organiser on their Twitter account, the said winner forfeits the Prize. A winner who has forfeited the Prize will be notified of the forfeit and a new winner will have to be selected from remaining entries until a valid winner is located and confirmed.

    7.8. A participant will undergo verification to the satisfaction of the Organiser.

    7.9. A participant selected as a winner but who does who does not comply with the provisions of these Terms and Conditions will forfeit the Prize as a winner.

    7.10. Winner will only be contacted if they qualify for entry as per clause 3 and 4 of these Terms and Conditions.

    7.11. In the event that the verification is successful and the Organiser is satisfied that the participant complies with the Terms and Conditions, the Organiser will forward a further direct message to the participant on the participant’s Twitter account to confirm that the participant is in fact a winner and provide details of delivery of the Prize.

    7.12. The results to determine the winner are final and no correspondence will be entered into.

    7.13. The Organiser will contact the winner to arrange delivery of the Prize. 

8. Limitation of Liability:

    8.1. To the extent permitted by Consumer Protection Act No 68 of 2008 (“the Consumer protection Act”) and any other applicable law:

        8.1.1. The participant and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants’ entrance to the Competition.

        8.1.2. the Organiser excludes all warranties (express or implied), representations and liabilities regarding this Competition (other than for death or personal injury caused by its negligence and/or fraud).

9. General:

    9.1. The Organiser reserves the right, at any time, to verify the validity of entries and participants (including but not limited to a participant’s identity, age and place of residence) and to disqualify any participants who submit an entry that is not in accordance with these Terms and Conditions and/or who tampers with the entry process.

    9.2. In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Competition will be disclosed or used by the Organiser for any purposes other than for entry into the Competition.

    9.3. Participants acknowledge and accept that the Organizer may utilize a third party (the “Organiser’s authorized agent/s”) to contact the participant, in the event that the participant is a winner, and to arrange delivery of the Prize if applicable. In order to affect the contacting and delivery process, the Organiser’s shall provide the participant’s information to such third party.

    9.4. Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organiser

    9.5. Information regarding the Competition that is published on authorized advertising material will also form part of the Terms and Conditions of the Competition. In the event of any conflict between such advertising material and these Terms and Conditions, these Terms and Conditions shall prevail.

    9.6. The Organiser may require the winner and the winner agrees by entering the Competition (at no cost), to be identified, photographed, filmed and the aforegoing to be published in any media and the winner's name and image may be published on www.samsung.com/za/offer. Winners may however at any time decline the use of their name, likeness or image by the Organiser.

    9.7. The Organizer may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organizer’s website www.samsung.com/za/offer. The onus rests on the participant to constantly check the Organizer’s website for updates to the Terms and Conditions.

    9.8. If this Competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant ; or (b) to modify, suspend, terminate or cancel the Competition as appropriate, subject to the approval of relevant regulatory authorities (if required).

    9.9. Save as permitted by Law, the Organiser reserves the right to cancel, suspend or terminate this Competition, without notice at any time, and such cancellation, suspension or termination shall be deemed to have taken effect from the date of publication on the Organiser’s website www.samsung.com/za/offer. No liability shall lie against the Organiser in favor of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.

    9.10. Any dispute or claim arising out of or in connection with the Competition shall be governed by and construed in accordance with the laws of South Africa.

    9.11. The Organiser reserves the right to withhold the Prize until it is entirely satisfied that the claimant of the Prize is the bona fide winner, and reserves the right to call for such proof as it may deem necessary.

    9.12. The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Prize owing to, but not limited to, stock unavailability, strike, lock out, destruction of Prize on route to winner/s by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

    9.13. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

        9.13.1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

        9.13.2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

10. Consumer Protection Act: 

    10.1. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.